Save

Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Lobby sitting area
Indoor pool, sun loungers
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, soundproofing, iron/ironing board

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Rooftop terrace

Galeria Plaza Monterrey

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (968)
The price is AED 291
AED 347 total
includes taxes & fees
27 Jan - 28 Jan
Galeria Plaza Monterrey

About the neighborhood

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 10 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 6 min drive
  • Cintermex - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 34 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬4 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel provides a hair salon, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a banquet hall
  • A porter/bellhop, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 403 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Las Ventanas
  • The Golf Experience
  • Lobby Bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (893 square feet)
  • Meeting rooms - 12

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 21 2025 to February 21 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from January 21 2025 to February 21 2025 (dates subject to change).

Is Crowne Plaza Monterrey, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Monterrey, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Monterrey, an IHG Hotel?

Check-out is at 1 PM.

Where is Crowne Plaza Monterrey, an IHG Hotel located?

Located in Monterrey Centro, this spa hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 804 out of 1294 reviews" "
Rating 8 - Good. 283 out of 1294 reviews" "
Rating 6 - Okay. 98 out of 1294 reviews" "
Rating 4 - Poor. 58 out of 1294 reviews" "
Rating 2 - Terrible. 51 out of 1294 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROBERTO, NUEVO CUSCLATAN

Disliked: Cleanliness, staff & service
Laundry bed service and people in reception are not coperatong at all, very dissapointed.
Stayed 5 nights in Oct 2024

6/10 Okay

Homero

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the gym area there is whole in ceiling that smells horrible. In the room we stayed in filters have not been changed, we were sneezing and itchy eyes. Bathroom shower head horrible the water sprayed out everywhere and held with a type of towel in its socked. Shower curtain hooks rusted. The door to bathroom does not properly close all the way due to hinge.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly stay 👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for 25 YEARS! The thing that I love about this place is their buffet for breakfast & lunch. Fresh fruit, fresh salad bar, fresh juices and fresh lemonade. It makes a HUGE difference when you have access to variety. The staff is always nice. The place has many sofas & chairs in the lobby so I can receive my family and chat comfortably there. The beds are comfortable & they provide water bottles too! <3 We went for the Christmas dinner and that was such a fun event & experience. Now that I have a daughter I brought her to see Santa Clause, a balloon drop & he also gave handed her the Christmas present. Thank you for everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Agustin

Stayed 1 night in Dec 2024

2/10 Terrible

Karla

Stayed 7 nights in Sep 2024

10/10 Excellent

Fidel, Houston

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Creo que necesitan cuidar un poco más de oración en los cuartos y en general se ven descuidados falta pintura y reparaciones las toallas muy viejas si muy limpias pero raspan de lo viejas necesitan atraer un poco más
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Dec 2024

8/10 Good

olga

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The decor
Stayed 2 nights in Nov 2024

6/10 Okay

Babak

Stayed 3 nights in Nov 2024

2/10 Terrible

Amora

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not that good as I expected
Stayed 4 nights in Nov 2024

8/10 Good

PRISCILA

Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge on the 14th was a treat. Nice and quiet, and the service was always on point. Thank you Max!
Stayed 2 nights in Oct 2024

6/10 Okay

Sergio, Novi

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is old but good location, my room was on the 2nd floor which I strongly discourage. Room was clean but outdated, window curtains could not be opened, noises from the lobby can be heard. Food was very good at the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a professional review in English for the hotel: The Crown Plaza is one of the finest hotels in Monterrey. It is exceptionally clean, and the service is always prompt. The buffet offers a delicious and varied selection of dishes. The hotel is also ideally located, just steps away from popular attractions such as Paseo Morelos, Macroplaza, and Pabellón M.
Stayed 1 night in Sep 2024

10/10 Excellent

César

Stayed 2 nights in Sep 2024

8/10 Good

Nelly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed here before rooms hotels were amazing this time my room had a unpleasant smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Monterrey and our hotel was one of my favorite places to be at. The hospitality from the employees was a 10/10 breakfast buffet was so good too. My husband and I were able to walk to surrounding parks, restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Roberto Tassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fabiola

Stayed 1 night in Sep 2024