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Portola Hotel & Spa at Monterey Bay

4.0 star property
Pet-friendly resort with 2 restaurants connected to the convention center in Monterey

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Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served
Property entrance
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AED 789
AED 934 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbor View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbor View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillowtop beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk
  • Fisherman's Wharf - 4 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 3 min drive
  • Lovers Point - 5 min drive

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Upscale resort revitalized in 2020 and located near Fisherman's Wharf
Cannery Row is located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on site, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, ATM/banking services, and multilingual staff
  • Smoke-free premises, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 379 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Secured self parking on site (USD 28 per night; includes in/out privileges)
  • Secured valet parking on site (USD 35.84 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-20 for adults and USD 5-10 for children
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 28 per night (in/out privileges)
  • Secured valet parking fee: USD 35.84 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self parking is available for USD 28 per night. Valet parking is available for USD 35.84 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Check-out is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within a 5-minute walk of Monterey Convention Center and Fisherman's Wharf. Monterey Bay and Cannery Row are also within 1 mi (2 km). Monterey Station is 26 minutes by foot.

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Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1607 out of 2484 reviews
Rating 8 - Good. 485 out of 2484 reviews
Rating 6 - Okay. 236 out of 2484 reviews
Rating 4 - Poor. 90 out of 2484 reviews
Rating 2 - Terrible. 66 out of 2484 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gurchetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place.
Stayed 6 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location,
Stayed 1 night in Feb 2025

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location for visiting Monterey. Walking distance from the Pier, Whale watching experience, and close to the aquarium. Very nice staff and comfortable rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big, bed was comfortable, quiet, very good complementary coffee in the morning
Stayed 1 night in Feb 2025

10/10 Excellent

Lynesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Clean rooms with a nice view of the harbor. Also check out Monterey Jacks for dinner!
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was wonderful, clean, comfortable, and quiet. Very restful night.
Stayed 1 night in Feb 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great off of old fisherman’s warf where whale tours depart. Would stay here again. Had a nice stay. I enjoyed the restaurant on site as well as the cafe-bakery. Crepes, bike rides, pleanty of souvenir shops close by, restaurant options all a short walk away.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. In the middle of everything in Monterey
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was honestly super convenient! The aquarium was very close & everything was pretty much 5-7 min walk for dinner options!
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family, a nice walk to the aquarium
Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We were within walking distance to all dining and entertainment venues
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, convenient and dinning options.
Stayed 1 night in Dec 2024

10/10 Excellent

Larkin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel in convenient locale
Stayed 1 night in Dec 2024

10/10 Excellent

Seanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying at the Portola Hotel when we come to Monterey. It's conveniently located to everything and the hotel is very nice and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Amul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property!

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in!
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from our harbor view room. Excellent location for dining, shopping, exploring. The gym snd pool area was nice and would live to return for some spa treatments.
Stayed 1 night in Jan 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all around
Stayed 2 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Portola Hotel, and it's wonderful staff, is truly a fabulous place to stay in the heart of Monterey!
Stayed 1 night in Dec 2024