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The Royal Shaza Suites

2.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Shaza Suites

3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Interior
Exterior
Exterior
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
  • Pool
  • Spa
  • Gym
The price is AED 173
AED 375 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 3 Bedrooms, Ocean View

Family Suite, 3 Bedrooms, Ocean View | Bathroom | Bathrobes, slippers, bidet, towels

Family Suite, 3 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Ocean View

Premium bedding, memory foam beds, in-room safe, individually furnished

Family Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View | Premium bedding, memory foam beds, in-room safe, individually furnished

Luxury Studio Suite, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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7.2 out of 10, Good, (231)
The price is AED 230
AED 294 total
includes taxes & fees
1 Jan - 2 January 2025
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About the neighborhood

Map
Beach Rd, Shanzu, Mombasa, Mombasa County

What's nearby

  • Mtwapa Mall - 7 min drive
  • Haller Park - 9 min drive
  • Nguuni Nature Sanctuary - 10 min drive
  • Bamburi Beach - 12 min drive
  • Nyali Beach - 27 min drive

Getting around

  • Vipingo (VPG) - 34 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬6 min drive
  • ‪Severin Sea Lodge - ‬8 min drive
  • ‪Char Choma - ‬8 min drive
  • ‪Il Covo - Bamburi - ‬7 min drive
  • ‪Yul's - ‬7 min drive

About this property

The Royal Shaza Suites

Family-friendly hotel
At The Royal Shaza Suites, you can look forward to free cooked-to-order breakfast, a swim-up bar, and a poolside bar. Adventurous travelers may like the fitness classes at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a manicure/pedicure, a massage, or a facial. Be sure to enjoy a meal at the two on-site restaurants. In addition to a free daily manager's reception and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Outdoor furniture, an elevator, and wedding services
  • Meeting rooms, massage treatment rooms, and a reception hall
Room features
All 93 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers, and free infant beds
  • Bidets and shampoo
  • 43-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, separate sitting areas, and microwaves

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Children's pool
  • Fitness center
  • Playground
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Microwave
  • Playground

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Turndown service
  • Wedding services

Business services

  • Conference space (1776 square feet)
  • Meeting rooms - 2

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Local meal delivery service
  • Microwave
  • Paper towels

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Property is also known as

The Royal Shaza Suites Hotel
The Royal Shaza Suites Mombasa
The Royal Shaza Suites Hotel Mombasa

Frequently asked questions

Does The Royal Shaza Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is The Royal Shaza Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Shaza Suites?

Self parking is free at this property.

What time is check-in at The Royal Shaza Suites?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at The Royal Shaza Suites?

Check-out is at 10:00 AM.

Where is The Royal Shaza Suites located?

This Mombasa hotel is on the beach, 1.6 mi (2.5 km) from Bamburi Beach, and within 6 mi (10 km) of Leisure Golf Club and Haller Park. Nguuni Nature Sanctuary and Mtwapa Mall are also within 6 mi (10 km).

The Royal Shaza Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

faustin

Traveled with partner
Liked: Amenities, property conditions & facilities
The property is good
Stayed 8 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel😍
Stayed 3 nights in Nov 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza
Stayed 1 night in Oct 2024

2/10 Terrible

Duane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024