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Sarova Whitesands Beach Resort & Spa

4.0 star property
Stylish hotel on the shore with 5 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sarova Whitesands Beach Resort & Spa

5 outdoor pools, pool umbrellas
View from property
Kayaking
Aerial view
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is AED 638
AED 809 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Facing Room

Garden view

Garden Facing Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 2
  • 2 Twin Beds

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The price is AED 642
AED 978 total
includes taxes & fees
28 Nov - 29 Nov
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About the neighborhood

Map
Malindi Road, Bamburi Highway, Mombasa, 80100

What's nearby

  • Bamburi Beach - 16 min walk - 1.4 km
  • Haller Park - 2 min drive - 2.0 km
  • City Mall - 3 min drive - 3.3 km
  • Nguuni Nature Sanctuary - 3 min drive - 2.8 km
  • Nyali Beach - 15 min drive - 6.1 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 40 min drive

Restaurants

  • ‪Mios Bar And Restaurant - ‬4 min drive
  • ‪Zero 01 Lounge - ‬3 min drive
  • ‪Dublin Street - ‬6 min drive
  • ‪Severin Sea Lodge - ‬2 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Sarova Whitesands Beach Resort & Spa

Upscale hotel near Bamburi Beach
Located close to Rabai Museum and Haller Park, Sarova Whitesands Beach Resort & Spa provides a free breakfast buffet, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Indulge in a body treatment, aromatherapy, and a body scrub at Tulia Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include rafting, windsurfing, and surfing/body boarding. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and wedding services
  • Massage treatment rooms, concierge services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 335 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Pavilions
  • Lido Seafood Grill

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Rafting
  • Scuba diving
  • Spa tub
  • Surfing/body boarding
  • Water skiing
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Frequently asked questions

Does Sarova Whitesands Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Sarova Whitesands Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sarova Whitesands Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at Sarova Whitesands Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sarova Whitesands Beach Resort & Spa?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Sarova Whitesands Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Are there all-inclusive benefits at Sarova Whitesands Beach Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Sarova Whitesands Beach Resort & Spa located?

Located in Mombasa, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Bamburi Beach and Haller Park. Rabai Museum and City Mall are also within 3 mi (5 km).

Sarova Whitesands Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 240 reviews" "
Rating 8 - Good. 69 out of 240 reviews" "
Rating 6 - Okay. 18 out of 240 reviews" "
Rating 4 - Poor. 14 out of 240 reviews" "
Rating 2 - Terrible. 10 out of 240 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FESTO, Dar Es Salaam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and service oriented staff; excellent facilities all round and the food is gorgeous, delicious and diverse!
Stayed 1 night in Oct 2024

10/10 Excellent

dollar trambaklal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a service with a smile every time.
Stayed 13 nights in Sep 2024

10/10 Excellent

Julius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean. The staff are great and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jericah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. 10/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Service is amazing. One of the best resorts I’ve ever been to.
Stayed 1 night in Jun 2024

4/10 Poor

Murtaza

Traveled with family
Disliked: Staff & service
expeience not good this time
Stayed 3 nights in May 2024

2/10 Terrible

Omaima

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot and ac don’t work and the worse part is no air conditioner in restaurant it was very hot to sit and eat without sweating and feeling so uncomfortable
Stayed 2 nights in May 2024

10/10 Excellent

Soraya

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Sarova Whitesands after very many years. I was extremely happy to have spent time here. The hotel facilities, staff, and food spread are all immaculate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bengt

Stayed 4 nights in Jan 2024

10/10 Excellent

Maina, Miami Beach

10/10 Excellent

Maina, Miami Beach

Traveled with family
Liked: Amenities, property conditions & facilities
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
Stayed 4 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the staff was amazing. My parents had a great time. One of the staff Elizabeth was exceptional went out her way to make my mum, Rose feel well taken care off during the stay. The whole experience was great. My dad loved getting his newspapers every morning. It was amazing.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jose M

Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rest!
The food was so good and the staff was incredible.
Stayed 2 nights in Oct 2023

2/10 Terrible

Brett

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Stayed 3 nights in Sep 2023

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A lovely stay but room for improvement.
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova Whitesands is an excellent facility with one of the best beaches in the world. This was our second consecutive stay at the hotel. We loved it so much last year that we returned this summer and stayed for six days and we could have stayed longer. The staff is professional, courteous and responsive to requests. The food is delicious. The variety of pools provides options for children and adults and the rooms are well serviced. I used the Ozone children’s club for my son and the spa and I would give both a 5 star rating. We will be back!!!
Stayed 6 nights in Jul 2023

6/10 Okay

Kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great dependable venue that we have stayed at many time. Outstanding service from waiters, cleaners, staff in general. The only reason I don’t give it a 5, is that we were given a room very far from the dining area and entrance which meant that my dad had to go up and down several stairs to get to the room from the dining area. They were able to move him to a ground room, but it was even further away! Considering we were staying for 5 nights, I’d have hoped for more accommodation. Otherwise they were great. Beautiful beaches, clean facilities, excellent location and setup.
Stayed 4 nights in May 2023

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at White Sands Sarova.
Had a great time, excellent view, very clean, enjoyed the delicious food, staff very friendly, hope to visit again.
Stayed 3 nights in Jun 2023