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Hotel LIVVO Valle Taurito & Aquapark

4.0 star property
All-inclusive hotel with a full-service spa and free water park access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel LIVVO Valle Taurito & Aquapark

Water park
Aerial view
Beach/ocean view
Garden
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Hot Tub
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Double sea view with con Aquapark

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double sea view with con Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family with Aquapark

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family with Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double partial sea view with Aquapark (1 adulto + 2 niños)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double partial sea view with Aquapark (1 adulto + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double partial sea view with Aquapark (2ad+2niños)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double partial sea view with Aquapark (2ad+2niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double sea view with con Aquapark (2 adultos + 2 niños)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double sea view with con Aquapark (2 adultos + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double partial sea view with Aquapark

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double partial sea view with Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double partial sea view with Aquapark (1 adulto + 1 niño)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double partial sea view with Aquapark (1 adulto + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double sea view with con Aquapark (1 adulto + 1 niño)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double sea view with con Aquapark (1 adulto + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family with Aquapark (3 adultos + 1 niño)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family with Aquapark (3 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Single Use

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family with Aquapark (2 adultos + 2 niños)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family with Aquapark (2 adultos + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

Double Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double sea view with con Aquapark (2 adultos + 1 niño)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double sea view with con Aquapark (2 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double partial sea view with Aquapark (2 adultos + 1 niño)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double partial sea view with Aquapark (2 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family terrace room (2 adults + 1 child)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family terrace room (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double sea view with con Aquapark (1 adulto + 2 niños)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double sea view with con Aquapark (1 adulto + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Aerial view

LIVVO Lago Taurito Hotel & Aquapark

Pool
Breakfast included
All inclusive
Spa
7.6 out of 10, Good, (418)
LIVVO Lago Taurito Hotel & Aquapark

About the neighborhood

Map
Urbanización Taurito s/n, Mogan, Gran Canaria, 35138

What's nearby

  • Lago Taurito Water Park - 2 min walk - 0.2 km
  • Playa del Cura - 10 min drive - 2.7 km
  • Amadores Beach - 13 min drive - 9.7 km
  • Mogan Port - 17 min drive - 15.7 km
  • Mogán Beach - 19 min drive - 15.6 km

Getting around

  • Gran Canaria Airport (LPA) - 42 min drive

Restaurants

  • ‪Playa de Mogan - ‬16 min drive
  • ‪Amadores Beach Club - ‬10 min drive
  • ‪Restaurante Cofradia de Pescadores - ‬18 min drive
  • ‪Mogan Mar - ‬16 min drive
  • ‪Tapas Tapas - ‬16 min drive

About this property

Hotel LIVVO Valle Taurito & Aquapark

Upscale all-inclusive hotel near Lago Taurito Water Park
Located close to Mogán Beach and Mogan Port, Hotel LIVVO Valle Taurito & Aquapark provides a free breakfast buffet, free water park access, and a nightclub. Active travelers can enjoy bowling, fitness classes, and racquetball/squash at this hotel. Indulge in a manicure/pedicure, a body wrap, and a body treatment at Spa Krabí, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like archery. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • 2 outdoor tennis courts, 1 meeting room, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Luggage storage, an elevator, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Balconies or patios, mini fridges, and free infant beds

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 164 ft (EUR 15 per day)

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2067 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the onsite water park (Lago Oasis Aquatic Park) is included every day except the date of check-out.
Food and beverage services within the water park are not included in all-inclusive rate plans.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 15 per day (164 ft away)
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Paradise Taurito
Paradise Taurito Valle
Paradise Valle Taurito
Paradise Valle Taurito Mogan
Paradise Valle Taurito Resort
Paradise Valle Taurito Resort Mogan
Taurito Valle
Taurito Valle Paradise
Valle Taurito
Paradise Valle Taurito Hotel Mogan
Paradise Valle Taurito Hotel

Frequently asked questions

Does Hotel LIVVO Valle Taurito & Aquapark have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel LIVVO Valle Taurito & Aquapark pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel LIVVO Valle Taurito & Aquapark?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 14 (subject to availability).

What time is check-out at Hotel LIVVO Valle Taurito & Aquapark?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel LIVVO Valle Taurito & Aquapark?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Hotel LIVVO Valle Taurito & Aquapark located?

This family-friendly Mogan hotel is located by the sea, within a 5-minute walk of Lago Taurito Water Park and Canary Diving Adventures. Playa del Cura is 1.6 mi (2.6 km) away.

Hotel LIVVO Valle Taurito & Aquapark Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 185 reviews" "
Rating 8 - Good. 83 out of 185 reviews" "
Rating 6 - Okay. 27 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 9 out of 185 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Licel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Gran Canaria
After reading all reviews I was apprehensive about the hotel but I don't regret booking here. Room was huge, great view, staff were soooo friendly and amazing. Great variety of food and some of them were amazing, other ones could improve. Sangria was excellent. Only negative thing was the Cocktails that can be better. Activities every night for kids and adults. Pool was great although the big one with the slides was with sea water, my kids didnt like that.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dariusz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, will definatelly be back
Spend first week of February 2024 there with my family and friends. Rooms were cleaned every day with fresh towels and toiletries to up. Cleaning ladies on 2nd floor were very nice and great at their job. Amazing staff that could not be more helpful, everyone during meals receptionists, animations team. Special recognition for Ali who was super helpful and nice to our group. Pool water was clean and slightly heated, so we were using it every day, had some nice bubble jets and great view. Very good food with different selection every lunch and dinner. Breakfast also had a lot of choices including omelettes made on request and fresh pancakes and churros every day. Very good coffee, wide selection of soft drinks. The only minutes is still water from the machine – awful taste. Mini disco for the kids most nights and some entertainment for adults from 9 in eth arena next to the hotel where kids can also use some additionally paid attractions – mic gold, mini go-carts, trampolines, bowling. Waterpark (access included in hotel price) also across the street – good slides however water in February still cold so only used few times Thanks, Kamila and Dariusz
Stayed 7 nights in Jan 2024

6/10 Okay

Rob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selection minimal Pool rules crap
Stayed 2 nights in Jan 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas break
The hotel is situated in a beautiful bay, and every room has incredible sea views from the balcony. The staff are all very polite and friendly and the hotel was very clean. The food was reasonable for an all inclusive, although a bit repetitive. As vegetarians we did struggle at dinner especially. The pool was nice enough although pretty cold! The acquapark was great for the kids, although again this was freezing! It would have been so much nicer to have had glasses for drinks rather than plastic cups. I can understand that during the day by the pool, however whilst drinking in the lounge glasses should have been available like in the restaurant. Overall we had a good stay
Stayed 7 nights in Dec 2023

8/10 Good

Mindaugas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5 night break
We stayed in the hotel for a 5 night all inclusive break and really couldn't fault anything. The rooms were very spacious with amazing views and cleaned on a daily basis.The whole stay was really lovely. The staff were very friendly but wanted to mention Ali who was very nice and went out of his way to chat to us and made us feel really welcome. We will definitely be returning at some point sooner rather than later. We really didn't want to go home!
Stayed 5 nights in Nov 2023

8/10 Good

JAYANTILAL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort for a relaxing holiday. Plenty for kids to do. Good variety selection of food. Pleasant staff who are willing to help as best as they possibly can. Nice small beach Not many restaurants and cafe due to I guess all the hotels being all inclusive packages
Stayed 4 nights in Nov 2022

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Gran Canaria walking distance to water park, beach and beach activities. Hotel was great and staff was really nice.
Stayed 3 nights in Oct 2022

4/10 Poor

Mick, Staffordshire

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a purpose made resort with a small beach with no access to a promenade to escape. Hotel is NEVER a 4* more like a low 3*. Poor quality all inclusive drinks, restaurant more like a cafe setting with average food mostly warm at best. Not enough sun beds & if you wanted one you had to "lay your towels across them before dawn". Entertainment was dreadful aimed at children until 9pm who then never left the picnic bench tables until late. (Outside entertainment shared by 2 hotels 50 yds away so constant queues for drinks). Only one pool bar serving drinks all day and night so again constant queues. Felt sorry for the staff who worked hard to keep up. A large room with a large balcony but very tired with no tea/coffee & a worn out chair that needed dumping. Ok if you're a family that just wanted to sit around the pool all day but no good for couples or young people looking for some life. WOULD DEFINITELY NOT RECOMMEND THIS SO CALLED 4* hotel. Avoid the Taurito valley area.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is very old style, everywhere cruckds. Entertaiment is soooo boring and nothing for kids. Evening time they just put the kids music and go away. Coctails are bad as well. Food- flies everywhere inside the food.
Stayed 14 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great cleanliness. Good and plentiful food.
Stayed 7 nights in Nov 2019

10/10 Excellent

Darren

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel. High standard of cleanliness throughout. Excellent room servicd. Plenty of good food. I particularly enjoyed the fish dishes. Very good swimming pool. Enjoyed using the waterpark adjacent which comes inclusive- I just used it for swimming around and sitting out in the sun! Hope to return before not too long.
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Never go back again!
Lobby smells like a cheap toiletry fragrance. Food, not tasty. Mostly looking cheap (hams, cheese, even a pack of jam) "Staff canteen food" categorized. Pigeons in the restaurant cleaning the floor, Disgusting. Room was more specious than it looked on webpage, but towels were extremely thin as I never seen it in my life! I even thought it was a bathmat! No complimentary tea/coffee, not even a kettle was set in the room. Iron was available (without iron board) only at the front desk with 10euro deposit for 2-3 hours to use. Looking for the health mater for our luggages, informed the set up scale, cost of 1euro per 1time. Overall, I'd rather booked a private villa and go out for eat for better taste, for the value of what we paid for "all inclusive". (wished to have a choice for the meal plan, then I would cancel all the meals) therefore, I'll never like to go back here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy days
very enjoyable

8/10 Good

family, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday at this clean, friendly hotel
We've been on several AI holidays in several countries and are fairly picky; we were really happy with this one (despite our concerns having read some of the reviews on this site). It's smaller than most we have stayed in, which was nice in many ways. We did miss the variety of bars and restaurants that come with a larger hotel but that's not to say that the bar and restaurant weren't good (although a queue did sometimes build up at the bar in the evening). Spotlessly clean, really friendly, helpful and welcoming staff. Lovely pool, great waterpark, fun mini-golf and a few shops to potter in too. The resort is hugely built up for such a small inlet and cove but all rooms have a view of the sea so you just have to look beyond that! Would happily stay here again.

10/10 Excellent

Jereco78, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great First Family Holiday
We arrived at our hotel to find a very welcoming receptionist to quickly checked us in, we then went up to our room dropped the bags off and went down for some dinner, it was nearly the end of service. We were impressed with the quantity and quality of the food with had a little bit to suit everyone's palates. Once back in the room we took in the view from the balcony and despite it being night the pool, aquapark, entertainment area light the surrounding area well to give enough of an idea how the area looked. The pictures accurately reflected the hotel and the area. The next morning we woke to a beautiful view of the sea, all rooms have a view of the sea, and the huge waterpark!!! Room clean daily, however would have liked the sheets changed during our stay of one week, although I think we had a in room day the day this was supposed to be done due to our son having a cough. Breakfast again a good variety, all the means for the continental and the proverbial Full English as well as cereals, fruit, yoghurt etc. The hotel swimming pool was lovely and our 2 year loved the 'little pool' which was perfect for him, the water park could have done with a little bit of TLC with a fair few tiles missing however the slides were great fun!!! Also very safe as there were many lifeguards on duty. There is a bus service which is quick cheap and regular to Mogan and many other places, overall very nice holiday, thanks very much.

6/10 Okay

Rune Hamann Olsen, Norway

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed hard as stone. Poor food. Little sun.Rise at 930 set at 1630 cause of the location in the valley.

4/10 Poor

Rune Hamann Olsen, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble with booking. Cost me 100 euro to fix the problem over phone. Food didnt taste anything. To few waitresses to clean the table. Grumpy cook. Sun from 930-1630. But the worst was the bed. Hard as rock. 2 star is enough.

8/10 Good

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great holiday
This really was the whole package, the hotel was modern and of a good standard, especially for a European hotel. The hotel staff were attentive and friendly and made a point of getting to know us throughout the week. This was also the case for the Animation Team, Michael was very engaging and got us involved with many activities throughout the day. Despite it being "off" season, there was still lots to do! Being an all inclusive hotel we expected to be eating similar meals throughout the week, but this wasn't the case, the selection of breakfast, lunch and dinner options were vast and often included theme nights to mix it up further. My only criticism would be that the staff were slightly too quick at clearing your table and wouldn't wait until the whole party was finished.