2/10 Terrible
Kathleen
13 December 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed 3 days ...The baymont in saraland was way nicer than this one I expected more. Room had a funny stank stench to it .. like mildew or mold ... Roaches in the room.. furniture was old ... Stains in the carpet I imagine that was part of the smell problem. They acted like wardens with the towels and such.. the breakfast they offer was horrible.. you got stale cereal ... No fixings or offerings for coffee just ur basic.. the juice machine seem to not work somehow in some way everyday with one if the juices and it was watered down.. biscuits and gravy .. no eggs .. than the biscuits were bricks .. never enough milk or other things out .. it was just pointless to even go down there unless u didn't care for nothing for real. Than make sure u keep I receipt they won't give u your deposit back unless u do ... I had to fight with the lady at the desk when I checked out for a deposit ... Over a receipt she could of pulled up in her system .. it was a mess I usually will pay the same amount at nicer baymont and have a way better experience this one was awful completely. Never again. Only booked cause other places were booked at the time.
Kathleen
Stayed 2 nights in Dec 2024