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"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"I recently stayed at Komagane Kogen Resort Linx, and it was an absolutely fantastic experience! From the moment I arrived, the staff was welcoming and attentive, making check-in quick and seamless. The room was spacious, clean, and beautifully decorated, with a comfortable bed and all the amenities I needed. The view from the window was stunning, adding to the relaxing atmosphere. The highlight of my stay was definitely the hot spring. The onsen was well-maintained, with crystal-clear, soothing water at the perfect temperature. The serene setting made it the ideal place to unwind after a long day. There were both indoor and outdoor options, allowing me to enjoy the peaceful surroundings while soaking in the warm, mineral-rich water. Breakfast at the hotel was delicious, offering a variety of fresh and well-prepared dishes. The overall service was top-notch, and every staff member I encountered was polite and eager to help. If you’re looking for a relaxing getaway with comfortable accommodations and an amazing hot spring experience, I highly recommend Komagane Kogen Resort Linx. I will definitely be returning in the future!"

"Superb hospitality from the owner and his team. Breakfast on both days were delicious. If you arrive by train, private transport to the property may be arranged. We shared a room for 4pax with a private toilet. Wash basins with a water dispenser was communal. It was a very special experience for us. Loved the natural setting of the onsen. "

"This hotel surpassed expectations from a service and amenities standpoint. It was easy to find and there were plenty of dining options nearby. We had a family of 6 split into 2 rooms and they were kind enough to provide 2 rooms that were beside each other for us. "

"We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake. "

"This hotel has its own onsen and we loved it. We all were given traditional Japanese robes to wear throughout the hotel (in the dining room as well) and that was really nice. The staff were amazing and patient. "

"Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!"

"Breakfast is fabulous."

"Toilet is too small. My pee is out of target."