I had a very upsetting experience at this hotel. There were multiple cleanliness issues — including two spiders in the bathtub, stains on the walls, hair on the bathroom floor, and a leaking sink. The floors felt sticky and dirty, and there was even paint smeared on the door handles. The lamp had visible stains inside it, and many surfaces were covered in fingerprints.
When I brought these concerns to the front desk manager, she was dismissive and unfriendly. I didn’t receive an apology, and two other employees simply stared at me without offering any help. I had to go through Expedia to get a refund, which thankfully they approved.
I hope this property is thoroughly inspected. The level of cleanliness and professionalism here is unacceptable and concerning.