Air conditioning did not work but said it was being worked on, they said it was working, nope room stayed over 80 degrees all night. Phones did not work to call front desk or another room. And best of all ADA accessable my ass was told ramp around the corner, no problem, but the 3 workers sitting on the steps would not help (it was a lift type ramp) told us to go to the front desk to ask, how is that to work? Leave my 77 yr old mom on the street to walk up the stairs to get help. She decided she would walk the stairs with her cane, 3 workers sat behind the desk watching and talking crap with a sign covering her face so we couldnt hear. Asked to speak to a manager was told would be there at 8 am lol not. The hotel it self was clean and nice but staff and over all not a very good experience.