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Hilton Miami Airport Blue Lagoon

4.0 star property
Enjoy your stay near LoanDepot Park with modern comforts like a spa tub and activities such as basketball that will keep you active.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Miami Airport Blue Lagoon

Aerial view
Lobby
Sundeck
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
The price is AED 621
AED 702 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 Bedroom (Screened Balcony)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Screened Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed
  • 67 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 40-inch LCD TV with cable channels, TV

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 153 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Screened Balcony)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Screened Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lagoon View

Deluxe Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sheraton Miami Airport Hotel & Executive Meeting Center

Pool
Free airport shuttle
Pet friendly
Free WiFi
8.2 out of 10, Very Good, (1658)
The price is AED 576
AED 651 total
includes taxes & fees
10 Feb - 11 Feb
Sheraton Miami Airport Hotel & Executive Meeting Center

About the neighborhood

Map
5101 Blue Lagoon Dr, Miami, FL, 33126

What's nearby

  • Waterford at Blue Lagoon - 4 min drive
  • Miami Airport Convention Center - 6 min drive
  • LoanDepot Park - 8 min drive
  • Miracle Mile - 8 min drive
  • University of Miami - 11 min drive

Getting around

  • Hialeah Market Station - 9 min drive
  • Civic Center Station - 10 min drive
  • Miami Intl. Airport (MIA) - 9 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Budweiser Brewhouse - ‬10 min drive
  • ‪Au Bon Pain - ‬10 min drive
  • ‪Budweiser Brew House - ‬8 min drive
  • ‪First Watch - ‬19 min walk

About this property

Hilton Miami Airport Blue Lagoon

Upscale hotel near LoanDepot Park
Located close to Miracle Mile, Hilton Miami Airport Blue Lagoon provides a free roundtrip airport shuttle, a poolside bar, and a grocery/convenience store. For some rest and relaxation, visit the spa tub. The on-site restaurant, Coral Cafe, serves breakfast. Enjoy the 24-hour gym, as well as activities like basketball. In addition to a terrace and shopping on site, guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • An outdoor tennis court, self parking (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a gift shop
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 508 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)

Parking and transportation

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 5:00 AM - 12:30 AM
  • Airport shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Coral Cafe
  • Blue Lagoon Saloon
  • Herb and Kitchen
  • The Cove Bar

Things to do

  • 24-hour fitness center
  • Basketball
  • Bicycle rentals
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Spa tub
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Miami Airport
Hilton Miami Blue Lagoon Miami
Miami Airport Hilton
Hilton Miami Airport Hotel Miami
Miami Hilton
Hilton Miami Airport Hotel
Hampton Inn Miami
Miami Hampton Inn
Hampton Inn And Suites - Miami Airport / Blue Lagoon
Hampton Inn & Suites - Miami Airport / Blue Lagoon Hotel Miami
Hilton Miami Airport Blue Lagoon Hotel
Hilton Miami Airport Blue Lagoon Miami
Hilton Miami Airport Blue Lagoon Hotel Miami

Frequently asked questions

Does Hilton Miami Airport Blue Lagoon have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Hilton Miami Airport Blue Lagoon pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Miami Airport Blue Lagoon?

Self parking is available for USD 30 per night.

What time is check-in at Hilton Miami Airport Blue Lagoon?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Miami Airport Blue Lagoon?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hilton Miami Airport Blue Lagoon provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–12:30 AM at scheduled times.

Where is Hilton Miami Airport Blue Lagoon located?

Situated near the airport, this hotel is within 6 mi (10 km) of Miracle Mile, LoanDepot Park, and University of Miami. Dolphin Mall and Wynwood Walls are also within 9 mi (15 km).

Hilton Miami Airport Blue Lagoon Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1343 out of 2857 reviews" "
Rating 8 - Good. 623 out of 2857 reviews" "
Rating 6 - Okay. 402 out of 2857 reviews" "
Rating 4 - Poor. 256 out of 2857 reviews" "
Rating 2 - Terrible. 233 out of 2857 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mailyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for s place to stay close to the Airport. This hotel is pretty solid. We had a delay and stayed here the night. No complaints really. They even had a shuttle.
Stayed 1 night in Nov 2024

6/10 Okay

Jean, Salina

We only spent one night and the room was comfy enough but we went downstairs for dinner and ordered grilled cheese and fries. Fries were cold and for a hotel that charges what they do for a meal surely you could come up with better cheese for the sandwich than plain old Velveeta that wasnt even melted. Sad.
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the aroma system when you enter the lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

dexiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great, easy convenient!
Stayed 1 night in Jan 2025

6/10 Okay

Harish

Shuttle took over 40 minutes for the pick up from the airport and for return shuttle was no where to be found Took taxi
Stayed 1 night in Jan 2025

10/10 Excellent

tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a good price for what we got.
Stayed 1 night in Jan 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel with impressive pool area. And decent restaurant. I’m only giving 3 out 5 because they didn’t give us any maid service and claimed we had to request it. I had to ask them twice for towels and toilet paper. They also gave us the wrong room and I had to get that changed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Reinaldo, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Richard, Gainesville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff at the property was most unhelpful. The temperatures in Miami dropped and it was cold and windy. At all times the air conditioner was running. This made the public areas very cold. The staff did nothing to resolve this situation. The heat in our room did not function properly. We had to put a towel at our door to keep the hallway cold air coming in. The heat did not work at all in the living area and the heat in the bedroom only minimally. There was no compassion for our situation. We also found that our hotel was not a Hilton property any longer. I suspect this is the reason for the extreme poor service. Will never stay at this Hotel again, even though it is very convenient to the cruise port and airport.
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

8/10 Good

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient airport stop for a night. Issue is that the airport shuttle was full because they prioritized airline staff who were inside so you just wasted time waiting for it to then have 10 people prioritized ahead of you when you could have gotten an Uber. Don’t rely on it if you have a tight timeline.
Stayed 1 night in Jan 2025

8/10 Good

mary

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel needs some TLC. The staff were not very friendly . They have the slowest check in process i have ever seen at a hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Tiaka

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I thought we'd sleep in luxury for 11 hours before we boarded our cruise but we opened the door to the smell of mold, hair on the beds, funky sheets, dirty carpet, finger prints EVERYWHERE, showerhead not working, hair in tub, marks in the toilet. Just an overall horrible experience. Lobby looks good, room looked like a motel. Very surprising for the hotel chain.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
The staff is always amazing, I always travel with our dogs and everything is perfect for them
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff good food and parking
Stayed 6 nights in Jan 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to airport, convenient for 1 night stay like mine. Only issue is the airport shuttle from the airport. I waited nearly 90mins, 4 shuttles went past, these were all full. It was 10pm and I gave up waiting and got an uber to the hotel instead. Shuttle to the airport from the hotel was good.
Stayed 1 night in Jan 2025

6/10 Okay

Joan, Greenville

Liked: Staff & service
Disliked: Property conditions & facilities
For a Hilton hotel the room was very outdated.
Stayed 1 night in Dec 2024

10/10 Excellent

joilzo

Stayed 1 night in Dec 2024

6/10 Okay

SHRADDHA

Traveled with family and small children
Disliked: Property conditions & facilities
Rooms are not in good shape. Bathrooms need remodeling.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Taneisha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff and housekeeping staff are terrible. We stayed at the property for 8 days, and during the stay, their room was not cleaned, especially the carpet and shower. We asked several times for this to be done, but nothing was ever done. The front desk manager did not care for the guest's needs because we also spoke with him about charges made to the credit card that did not belong to us, as well as the cleanliness of the room, and we just never resolved anything. It just was not a good stay overall. A lot has happened there, and we are still trying to recoup from this terrible trip.
Stayed 4 nights in Dec 2024