Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
Presidential Room, 1 King Bed (Intracoastal View) | Living area | 55-inch flat-screen TV with cable channels, TV, toys
Fitness facility
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Hot Tub
  • Laundry
    Laundry
  • Bar
    Bar
The price is AED 691
AED 948 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 32 of 32 rooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Double Beds, Intracoastal View, Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Partial Ocean View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Ocean Front View, Balcony, High Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Partial Ocean View, Balcony, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 139 sq m
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Partial Ocean View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Intracoastal View, High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Ocean Front View, Balcony, High Floor

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Intracoastal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
3555 S Ocean Dr, Hollywood, FL, 33019

What's nearby

  • Hollywood Beach - 6 min walk - 0.6 km
  • Hallandale Beach - 9 min walk - 0.8 km
  • North Broadwalk - 4 min drive - 2.5 km
  • Gulfstream Park Racing and Casino - 5 min drive - 4.2 km
  • Aventura Mall - 8 min drive - 6.7 km

Getting around

  • Hollywood Station - 9 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 17 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪BurgerFi - ‬19 min walk
  • ‪Patagonia Nahuen Cafe - ‬4 min walk
  • ‪The Tides Building - ‬5 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Luxury family-friendly hotel near North Broadwalk
Located close to Gulfstream Park Racing and Casino and Aventura Mall, Diplomat Beach Resort Hollywood, Curio Collection by Hilton provides an adjacent golf course, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a body wrap, a facial, or a deep-tissue massage at The Diplomat Beach Resort Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include beach volleyball, motor boating, and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a grocery/convenience store and a terrace.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a children's club (surcharge), and a banquet hall
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 1000 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 47 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 58 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 8-35 for adults and USD 8-25 for children
  • 6 restaurants and 2 coffee shops
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Point Royal
  • Playa Beach Bar & Grill
  • Diplomat Prime
  • Counter Point
  • The Hotel Bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Beach volleyball
  • Bike parking
  • Boating
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golfing
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Paddleboards on site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (209000 square feet of space)
  • Meeting rooms - 46

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Boat/paddles on site
  • Couples dining
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 50.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Covered valet parking fee: USD 58 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Frequently asked questions

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Diplomat Beach Resort Hollywood, Curio Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Self parking is available for USD 47 per night. Valet parking is available for USD 58 per day.

What time is check-in at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Check-in start time: 4 PM; Check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Diplomat Beach Resort Hollywood, Curio Collection by Hilton located?

Located in Hollywood Beach, this beachfront hotel is next to a golf course and within 3 mi (5 km) of North Broadwalk and Gulfstream Park Racing and Casino. Aventura Mall and Orangebrook Golf and Country Club are also within 6 mi (10 km).

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1359 out of 2494 reviews" "
Rating 8 - Good. 449 out of 2494 reviews" "
Rating 6 - Okay. 274 out of 2494 reviews" "
Rating 4 - Poor. 181 out of 2494 reviews" "
Rating 2 - Terrible. 231 out of 2494 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gil

Disliked: Staff & service, property conditions & facilities
Terrible customer relation will never stay at that hotel again unprofessional staff
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

4/10 Poor

Esther

Traveled with partner
Under construction right by the pool area and entry way. They should have notified patrons about this. As many other guest had the same complaints.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property 11 out of 10 from staff to the beach front view talking hearing the waves while sleeping couldn’t ask for better. Will be back again! Lots eating inside shopping breakfast. Service on the beach was great.
Stayed 1 night in Aug 2024

10/10 Excellent

LISA

Stayed 2 nights in Oct 2024

10/10 Excellent

Bernadette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was excellent only thing was the amount of food you got from the onsite restaurant was generally not enough for the price
Stayed 3 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

ALTAGRACE

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good property, poor staff service
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, parking is expensive

10/10 Excellent

Rafael, West Palm Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience at a hotel ever. Attentiveness of the staff, beautiful ocean view, and elegant hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

eugene

Disliked: Cleanliness, property conditions & facilities
Property under renovation no ADA access to the pool and beach area. Noise dust everywhere You have informs you guest before
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much around outside the property Enough on property for a short stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent!
Stayed 2 nights in Sep 2024

2/10 Terrible

Dema

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Savanna J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel and found that almost half of its amenities were under construction and unusable. The main lobby, which is advertised all over their website was completely unusable. They had guests checking in/out through the convention center entrance because the front and inside of the main lobby had tarps and construction walls put up everywhere. This also made ordering rides and food very difficult because the drivers always had to do a circle or two due to little to no signage. The upper pool, which is also heavily advertised, was also under construction. Not only could we not use the upper pool, but there was constant loud construction noise going on throughout the day. On top of this, all of the staff we encountered were rude. With this hotel being rated so high, we expected at the very minimum for the staff to be friendly. It felt like we were being a burden to the staff and that's not how we should've felt being paying guests at this "luxury" resort. We did call to voice our concerns the first night and they did not offer anything for the inconvenience even though we paid full price when a good amount of amenities were not available. The Diplomat was not our only option for our trip. No where on The Diplomat website, Expedia, or any of their social media accounts does it say that the hotel is under construction. If we would have known that there would be a good part of the hotel under construction and unusable, we would have chosen to stay somewhere else.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything... i just didn’t like not having breakfast at least
Stayed 3 nights in Oct 2024

10/10 Excellent

Hakeem

Liked: Staff & service, amenities, property conditions & facilities
It’s a very cool hotel in a great place ambiance amazing for pictures as well
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property was maintained in excellent condition, despite renovations in process. The staff went out of there way to please...The restaurants were outstanding whether it is was a formal steak dinner at Diplomat Prime or Mahi Mahi sandwich at he beachside Playa or breakfast omelets at Point Royal. The service and food were perfect. Rarely can my wife and I say that about all resort restaurants..
Stayed 5 nights in Oct 2024

10/10 Excellent

Ayana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t aware of the construction going on prior to my stay. I actually chose this particular hotel due to the beautiful entrance upon doing travel research.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lena

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Staff were amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Erin Eloise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place i booked here some months back to stay after my cruise. And exceeded my expectations. Beautiful views, nice staff, clean facilities. Will definitely be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024