4/10 Poor
liz
20 October 2024
Disliked: Cleanliness
Unclean, Bare, Poor Communication, Lied about parking
I usually don’t complain but this experience was pretty bad. Reached out days prior to check in day to ask about receiving check in information only to have the host not respond til I called support the day of. Also had made sure to ask about parking before booking this rental; the host said there was parking for a flat rate of $10 a day. Arrived only to find they lied about this and parking was actually $3/hr 24 hours a day and had a 5 hour limit so you have to re-pay every 5 hours! This would mean I pay $72 a day. When I reached out to ask about the parking situation I was ignored, had to coordinate with Vrbo support to get any kind of compensation.
Mattresses were stained with sweat, one even had blood. Kitchen is understocked only with the bare necessities, no baking sheets or spatulas. We were provided 1 towel in a suite that has 3 beds… No dish soap, no trash bags, no hand soap in the bathroom, 2 rolls of toilet paper, that’s it. Definitely don’t recommend staying here these guys are crooks.
liz
Stayed 3 nights in Oct 2024