I guess I should read the google reviews before I booked…
After arriving I went to restroom, the toilet wouldn’t flush. We got the attention of a cleaner on site because there was no front desk. The cleaning lady attempted to clear a clog which was non existent. It was clearly a pressure issue. She left the plunger and told us to use the restroom “lightly”. Not sure if you’ve ever had Cuban food in Miami, but a restroom in general shouldn’t have to be used lightly. Needless to say, we had to use the restroom again and after three calls they sent another gentleman to clear the “clog”. Mind you, he wasn’t a cleaner so he left all the toilet water on the bathroom floor and walked it out of the room so we had to clean after him. We requested to change rooms and were told that all of south beach is like this because of the water pressure. Which I know is false b/c this isn’t our first rodeo in South Beach! So we had to use the restroom at restaurants and other places.
That’s just the tip of the iceberg, when we attempted to shower, we found hair from a previous guest. My wife is strawberry blonde and the hair in the photo is clearly a brunette.
The tv doesn’t play any channels, you can only watch YouTube or risk getting your account info stolen by logging into their “smart” tv.
The walls are not insulated. I could not sleep more than 1 hours off and on without hearing the guest across us either watch tv, fight, make love or just have loud drunken rants. You can hear a pin drop.