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Protea Hotel by Marriott Umfolozi River

3.0 star property
Hotel in Mfolozi with a 24-hour front desk and an outdoor pool

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December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Umfolozi River

Outdoor pool
Minibar, in-room safe, iron/ironing board, free WiFi
Reception
Bar (on property)
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Chalet, 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Chalet, 2 Queen Beds

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Chalet, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Chalet, 1 King Bed

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Twin Beds

Chalet, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Chalet, 2 Twin Beds

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Off The N2 40km from Richards Bay, Mfolozi, KwaZulu-Natal, 3935

What's nearby

  • Hluhluwe–Imfolozi Park - 33 min drive - 33.9 km
  • St Lucia Crocodile Centre - 37 min drive - 35.7 km
  • The Gallery-St Lucia - 38 min drive - 35.5 km
  • Themba's Birding & Eco-tours - 38 min drive - 35.5 km
  • St. Lucia Estuary Beach - 52 min drive - 37.5 km

Getting around

  • Richards Bay (RCB) - 39 min drive

Restaurants

  • ‪KFC - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Veranda Hotel - ‬9 min drive
  • ‪Nando's - ‬8 min drive
  • ‪Debonairs Pizza - ‬9 min drive

About this property

Protea Hotel by Marriott Umfolozi River

Property highlights
Consider a stay at Protea Hotel by Marriott Umfolozi River and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, a banquet hall, and newspapers in the lobby
  • A front-desk safe, concierge services, and tour/ticket assistance
Room features
All 68 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: ZAR 175 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 175 per person
  • Self parking fee: ZAR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Umfolozi
Protea Hotel Marriott Umfolozi River Mtubatuba
Protea Hotel Umfolozi River Mtubatuba
Protea Umfolozi River
Protea Umfolozi River Mtubatuba
Umfolozi Protea Hotel
Umfolozi River
Umfolozi River Protea Hotel
Protea Marriott Umfolozi River Mtubatuba
Protea Hotel Marriott Umfolozi River
Protea Hotel Marriott River
Protea Marriott Umfolozi River
Protea Marriott River
Protea Hotel Umfolozi River
Protea Hotel by Marriott Umfolozi River Hotel
Protea Hotel by Marriott Umfolozi River Mfolozi
Protea Hotel by Marriott Umfolozi River Hotel Mfolozi

Frequently asked questions

Does Protea Hotel by Marriott Umfolozi River have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Umfolozi River pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Umfolozi River?

Self parking is available for ZAR 20 per day.

What time is check-in at Protea Hotel by Marriott Umfolozi River?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Protea Hotel by Marriott Umfolozi River?

Check-out is at 11 AM.

Where is Protea Hotel by Marriott Umfolozi River located?

Situated in Mfolozi, this hotel is 10.4 mi (16.8 km) from iSimangaliso Wetland Park and within 25 mi (40 km) of Monzi Golf Club and Aquadene Public Library. Hluhluwe–Imfolozi Park and Enseleni Nature Reserve are also within 25 mi (40 km).

Protea Hotel by Marriott Umfolozi River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 14 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nqobile

Traveled with group
Disliked: Staff & service
My booking did not reflect and had to stay in a room i did not book.
Stayed 1 night in Apr 2021

10/10 Excellent

Jabulile

Liked: Staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Needs better customer service
We had to wait past the check in time to check in, no consideration was given for the wait. I paid when booking via Hotels.com and the was charged again when checking in (this double charge was reversed) no consideration was given for this. Rooms were clean and tidy but the pool needs some maintenance. No help from reception with booking of activities.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dhanashree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea Hotel by Umfolozi is the best
my stay was amazing. I will be going back during the 2020 year.
Stayed 2 nights in Dec 2019

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a conventional hotel. The rooms are not in the main building but are located in chalets. Each chalet contains 4 rooms. This means there is a bit of a walk from the reception area to the room. The distance varies depending on whether you are in one of the chalets nearer the reception or not. Possibly not fun if it is raining. The rooms are large and comfortable. The wifi was fine. I arrived late and left early the next morning so did not eat at the hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Charity

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My very first online booking of redeemed voucher I made was not confirmed, there was nothing they could do to assist me I ended up paying. Had dinner for so sick the next morning running tummy from early hours of the next morning. They had very few variety of food not even hake was available on the menu for breakfast and dinner. They had not Milo or Hot chocolate. I had an aweful experience!
Stayed 1 night in Jun 2019

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, good service an I liked the place. We'll surely visit again
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nite sleep
We had a very good stay. The breakfast was good and the bed was comfortable. The disabled toilet at reception was not clean though. We need mats next to the bed, it can be very cold in the middle of the night or in the morning to put down feet on a cold floor. Please attend to signage, rom the N2, it is confusing.
Stayed 1 night in May 2019

8/10 Good

Gyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Rickey L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looking for a reasonably priced hotel near a game park and were pleased to find the Protea Hotel. We stayed two nights. The staff was friendly and helpful. The dinner buffet was excellent but a bit pricey. The hotel was tucked away in a secluded area but convenient to the freeway. Because of the hotel’s isolation I would suggest that they have at least a vending machine for snacks and needed items.
Stayed 2 nights in Nov 2018

8/10 Good

Xolani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Lupindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Odette

Liked: Cleanliness
Disliked: Staff & service, room comfort
Horrible family getaway
Was a terrible family get away wont recomend place to family and friends. Was uncomfortable and not safe.

4/10 Poor

Verified traveler

8/10 Good

Mthethwa, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Great

8/10 Good

MA Moabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, I am happy and support from hotel staff ,satisfactory

6/10 Okay

Herbert

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstig gelegen, komfortabel, mit Service-Defizit
Das Protea Umfolozi River liegt günstig, um die Nationalparks Hluhluwe-iMfolozi und St. Lucia zu besuchen. Die Anlage mit kleinen Wohneinheiten ist weitläufig, das Gepäck muss also schon mal über Treppen gewuchtet werden und der Weg zur Rezeption / zum Restaurant kann etwas länger sein. Unser Zimmer war sehr geräumig und mit einem äußerst bequemen Bett und eines sehr angenehm funktionierenden Klimaanlage (ohne Zug) ausgestattet. Die restliche Zimmerausstattung war jedoch ein wenig "schräg": Der Badbereich war lediglich optisch abgetrennt, die Toilette hinter einer halbhohen Wand aus Milchglas "versteckt". Die Nacht verlief übrigens sehr ruhig, von der nahen Schnellstrasse war so gut wie nichts zu hören. Der Service im Restaurant erinnerte mich an längst vergangene Zeiten in Südafrika: Das Personal war freundlich und bemüht, aber hochgradig ineffizient. Das kann man als liebenswerte Eigenart ansehen, muss man aber nicht. Wir bestellten Lammkoteletts, erhielten stattdessen aber einen Braten, der jedoch herausragend gut zubereitet war. Vom Fisch des Tages konnte man das leider nicht behaupten. Er war "zu Tode" gebraten und entsprechend strohtrocken. Im Gegensatz zum Preis für Zimmer mit Frühstück war das Abendessen teuer, in Summe war die Übernachtung aber das Geld wert.
Stayed 1 night in Jan 2020

8/10 Good

FILIPPO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Suzana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi, goed verzorgd hotel
Dit was het 1e grootschalige hotel tijdens onze reis, maar we vonden het erg goed. Het hoofdgebouw had een fijn restaurant en bar met gemakkelijke zitjes, waar een goede internetverbinding was. Mooi zwembad!! Diner was "toevallig vanwege een groter reisgezelschap" een lekker buffet en ook het ontbijt lekker. Allebei zeer betaalbaar!! Kamer was ook van alle gemakken voorzien!! Jammer dat er geen wifi was.

8/10 Good

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien placé pour visiter le parc Hluhlule
La chambre et l'hotel sont bien et pour ceque nous avions prévu c'était parfait, il y a un service de restauration et c'est bien pratique vu la localisation de l'hotel mais la nourriture était moyenne et assez chère.

8/10 Good

Diana, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prachtige ligging
ideaal om een rondreis te maken en dit hotel te bezoeken, wij hebben dat gedaan met een huurauto