Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Living area
Master Suite | Jetted tub
Master Suite | Room amenity
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AED 144
AED 172 total
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Free bottled water
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Master Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Jetted bathtub
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Triple Suite Junior With Flat-Screen Tv

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

Triple Room Master

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

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About the neighborhood

Map
Mexico City

What's nearby

  • World Trade Center Mexico City - 4 min drive - 3.3 km
  • Angel of Independence Monument - 4 min drive - 3.3 km
  • Paseo de la Reforma - 5 min drive - 3.8 km
  • Palacio de Bellas Artes - 5 min drive - 5.0 km
  • Zócalo - 6 min drive - 6.2 km

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sonora Taco Steak - ‬3 min walk
  • ‪Los Esquites de Obrero Mundial - ‬3 min walk
  • ‪La Secina - ‬3 min walk
  • ‪Las Quekas de Martita - ‬4 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar, and a business center at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and luggage storage
  • A 24-hour front desk, smoke-free premises, and an elevator
  • 1 meeting room and free newspapers
Room features
All 85 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Cable channels, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portonovo Hotel & Suites?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Check-out is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 mi (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 15 minutes.

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Portonovo Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Roma Sur. Great quick walk to find amazing dining & entertainment options.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Stayed 5 nights in Mar 2025

10/10 Excellent

EDHER GEOVANNY VAZQUEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro De Jesus

Liked: Property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness
Es mi lugar de descanso y para pasar la noche cuando tengo que ir a Ciudad de México. Los trabajadores del restaurante te hacen sentir en casa. Y está en una excelente ubicación: te puedes mover de allí a todos lados. Recomendable.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar
Stayed 2 nights in Mar 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
BBB, Bueno, Bonito, Barato. Todo bien!
Stayed 3 nights in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

2/10 Terrible

Roxana Abigail

Mi reservación no aparecía en su sistema
Stayed 1 night in Mar 2025

8/10 Good

Jose Fidel

Liked: Cleanliness, property conditions & facilities
La atencion y actitud de las recepcionistas no es buena
Stayed 1 night in Mar 2025

10/10 Excellent

Jhovany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y servicio
Stayed 2 nights in Mar 2025

10/10 Excellent

LA AUDIENCIA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ZONA SEGURA
Stayed 1 night in Mar 2025

10/10 Excellent

Alma rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Relación de calidad precio es buena y muy confortable y limpia la habitación
Stayed 2 nights in Mar 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Si bueno
Stayed 1 night in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Antes ponían botella de agua, como lo dice en la descripción, las últimas veces que lo visité ya no lo hacen también tenían todos los complementos para el baño, a veces solo hay jabón y gorra de baño. Las mujeres que atienden la recepción nisiquiera te saludan.
Stayed 1 night in Feb 2025

4/10 Poor

Alejandro

Muy mal servicio de Expedía que no soluciona nada solo su conveniencia con no volver a contratar y a mal Recomendar con eso es suficiente
Stayed 1 night in Mar 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio de Expedía horrible cero recomendable
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, amenities
Es un hotel bueno pero no han invertido en camas, cobijas ni almohadas en años y ahora si ya se siente lo incómodo para dormir. Creo deberían cambiar mínimo de almohadas y cobijas por que les ponen unas fundas plastificadas súper incómodas.
Stayed 2 nights in Mar 2025

4/10 Poor

Rosa Elia

Disliked: Staff & service, amenities
Los recepcionistas muy poco amables, son groseros; no había botes de basura en los baños, no había shampoo. No había agua para beber
Stayed 1 night in Mar 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities
Está situado en el viaducto por lo tanto hay mucho ruido de transito toda la noche.
Stayed 1 night in Feb 2025

2/10 Terrible

Gerardo

Stayed 1 night in Feb 2025