Benito Juarez International Airport (MEX) - 23 min drive
Restaurants
Starbucks - 2 min walk
Parque Alameda - 2 min walk
Subway - 2 min walk
Taquería el Caifán - 1 min walk
Hotel Fontan Mexico - 2 min walk
About this property
One Ciudad de México Alameda
Eco-certified hotel near Alameda Central
Located close to Palacio de Bellas Artes and Monument to the Revolution, One Ciudad de México Alameda provides laundry facilities and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
A water dispenser, an elevator, and multilingual staff
A front-desk safe, a 24-hour front desk, and smoke-free premises
Guest reviews give top marks for the helpful staff and location
Room features
All 117 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with showers and free toiletries
22-inch LCD TVs with cable channels
Daily housekeeping, desks, and phones
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Local culture and ecosystem education
Locally-owned and organized tours and activities
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
22-inch LCD TV with cable channels
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City
Frequently asked questions
Is One Ciudad de México Alameda pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at One Ciudad de México Alameda?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at One Ciudad de México Alameda?
Check-out is at noon.
Where is One Ciudad de México Alameda located?
Located in Reforma, this eco-certified hotel is within a 10-minute walk of Alameda Central, Palacio de Bellas Artes, and Torre Latinoamericana. Paseo de la Reforma and Monument to the Revolution are also within 10 minutes. Hidalgo Station is only a 4-minute walk and Juarez Station is 5 minutes.
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One Ciudad de México Alameda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
I’m very pleased with customer service. The personnel was very helpful and friendly. Rooms little small but very comfortable and super clean.
Walking distance from Zocalo.
Hotel staff came knocking at our door at 10:30 p.m.. We were deep into our sleep since we had an early flight the next morning. He did not announce who he was or what he wanted. We thought it was someone that was drunk and was looking for their room. We told him this is not your room and did not open the door. He then called the front desk and it turns out he went to the wrong room. I called the front desk and they apologized. However, this is a critical matter that needs to be looked into further. The staff needs to receive more training and announce who they are. They need to be mindful of people sleeping. This is a real safety hazard. For this reason, I am not sure I would stay here again.
The hotel makes its best to keep it clean, but there are many drug addicts around the property and it makes it feel unsafe and dirty. The food is good, everything came out as expected