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NH Collection Mexico City Santa Fé

4.0 star property
Experience modern luxury while you unwind in style with eco-certified comfort just steps away from shopping bliss.

Choose dates to view prices

Photo gallery for NH Collection Mexico City Santa Fé

Reception
Superior Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
The current price is AED 298
AED 356 total
includes taxes & fees
15 Mar - 16 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 2

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (1835)
The price is AED 311
AED 371 total
includes taxes & fees
2 Mar - 3 Mar
Camino Real Santa Fe

About the neighborhood

Map
Juan Salvador Agraz, 44, Mexico City, 05109

What's nearby

  • Santa Fe Center Mall - 8 min walk
  • Parque La Mexicana - 11 min walk
  • KidZania Santa Fe - 14 min walk
  • Ciudad de los Ninos - 15 min walk
  • Expo Santa Fe Mexico - 2 min drive

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Cielito Querido Café - ‬2 min walk
  • ‪El Japonez - ‬1 min walk
  • ‪El Pescadito - ‬7 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬9 min walk

About this property

NH Collection Mexico City Santa Fé

Upscale eco-certified hotel near Paseo de la Reforma
A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at NH Collection Mexico City Santa Fé. The on-site international cuisine restaurant, NH Collection Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a TV in the lobby
  • Meeting rooms, a 24-hour front desk, and an elevator
  • Tour/ticket assistance, a computer station, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 42-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 110 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–noon: MXN 297-396 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour fitness center

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

Is NH Collection Mexico City Santa Fé pet-friendly?

Yes, NH Collection Mexico City Santa Fé allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 630 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Mexico City Santa Fé?

Valet parking is available for MXN 110 per day. Limited spots are available.

What time is check-in at NH Collection Mexico City Santa Fé?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Mexico City Santa Fé?

Check-out is at noon. Late check-out is available for MXN 690 (subject to availability).

Where is NH Collection Mexico City Santa Fé located?

Located in Santa Fe, this eco-certified hotel is within a 15-minute walk of Santa Fe Center Mall, Parque La Mexicana, and Centro Medico ABC Santa Fe. KidZania Santa Fe and Ciudad de los Ninos are also within 15 minutes. Santa Fé Station is 18 minutes by foot.

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NH Collection Mexico City Santa Fé Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Dominga

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Esmilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice small hotel in a nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!

8/10 Good

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Mario

The rooms were very tired looking, lack of typical hotel supplies and conveniences.
Stayed 3 nights in Dec 2024

8/10 Good

Jordi

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Very kind
Stayed 1 night in Apr 2024

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an upgrade, staff was very nice
Stayed 1 night in May 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
f
Stayed 1 night in Sep 2024

6/10 Okay

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not good
Stayed 4 nights in Sep 2024

8/10 Good

Dikson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough!
The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

6/10 Okay

Marco Antonio

Disliked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Mar 2024

6/10 Okay

Maitê

Disliked: Amenities, property conditions & facilities
The hotel is good but if it is winter DO NOT stay there, everything is cold. The lobby and the breakfast area are colder than outside, really bad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Francisco Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 3 nights in Oct 2023

2/10 Terrible

Vannessa

Disliked: Cleanliness, staff & service
Horrible right from the start. The charged me for an early checking even though I’m gold status and it states VIP Expedia hotel. The breakfast buffet was horrible. The room was outdated and not well cleaned. The hallways were dirty and not vacuumed. The hotel was not warm - very cold atmosphere.
Stayed 10 nights in Oct 2023

4/10 Poor

Leticia

Liked: Cleanliness
Reserve 4 habitaciones y no me dieron acceso porqué llegue despues
Stayed 1 night in Feb 2025

10/10 Excellent

Fátima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fowana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, muy bien ubicado
Stayed 1 night in Jan 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Bien todo aunque necesita un poco de mantenimiento
Stayed 1 night in Jan 2025