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NH Collection Mexico City Reforma

4.0 star property
Eco-certified Mexico City hotel in Reforma with a full-service spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Outdoor pool
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
The price is AED 324
AED 387 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony) | Premium bedding, minibar, in-room safe, desk

Premium Room, Balcony, View (Premium Room with Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room, View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (2489)
The price is AED 499
AED 597 total
includes taxes & fees
31 Jan - 1 Feb
Galeria Plaza Reforma

About the neighborhood

Map
Liverpool No 155, Mexico City, 06600

What's nearby

  • U.S. Embassy - 7 min walk
  • Paseo de la Reforma - 7 min walk
  • Angel of Independence Monument - 8 min walk
  • Reforma 222 - 11 min walk
  • Monument to the Revolution - 3 min drive

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Jugos y Licuados "El Güero - ‬2 min walk

About this property

NH Collection Mexico City Reforma

Upscale eco-certified hotel near Paseo de la Reforma
A short walk from Angel of Independence Monument, NH Collection Mexico City Reforma provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a massage, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a TV in the lobby
  • A banquet hall, tour/ticket assistance, and 16 meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 306 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Does NH Collection Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of 23 January 2025, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 9 February 2025 start from $105.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Mexico City Reforma pet-friendly?

Yes, NH Collection Mexico City Reforma allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 630 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Mexico City Reforma?

Self parking is available for MXN 208 per day. Valet parking is available for MXN 208 per day.

What time is check-in at NH Collection Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at NH Collection Mexico City Reforma?

Check-out is at noon. Late check-out is available for MXN 689 (subject to availability).

Does NH Collection Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is NH Collection Mexico City Reforma located?

Located in Reforma, this spa hotel is within a 10-minute walk of U.S. Embassy, Paseo de la Reforma, and Angel of Independence Monument. Chapultepec Park and Monument to the Revolution are also within 1 mi (2 km). Insurgentes Station is 5 minutes by foot and Sevilla Station is 8 minutes.

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 634 out of 1332 reviews" "
Rating 8 - Good. 329 out of 1332 reviews" "
Rating 6 - Okay. 168 out of 1332 reviews" "
Rating 4 - Poor. 111 out of 1332 reviews" "
Rating 2 - Terrible. 90 out of 1332 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a bottle of wine but just one wine glass and no wine bottle opener, I bought one in the area, I asked for a second wine glass and never received it so we share the one we have, nothing major but details make the difference.
Stayed 5 nights in Jan 2025

2/10 Terrible

Chang Sun, Ciudad de México

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
muy mal del servivcio
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay there when we go to CDMX, and it is always up to our expectations.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fatima San Juana Hernandez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel exelente personal
Stayed 3 nights in Dec 2024

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities
Las recepcionistas están distraídas y no dan orientaciones claras
Stayed 3 nights in Jan 2025

4/10 Poor

Edgar

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Like the gym Terrible customer service. No greeting,didn’t make us feel in a welcome pleasant environment and for the most no heating in the room spending the nights cold with a very old heating unit. Definitely NH in Puebla was superior that this property
Stayed 3 nights in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Erin

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The NH Reforma is a nice hotel but we paid extra for a room with a balcony and boy was that a mistake, we ended up on the side of the hotel that overlooks the street with a lot of bars and the hotel pool. This is the loudest room I have ever stayed in, parties outside until 4 am everyday. We asked to be moved and even downgraded in a room to the quiet side of the hotel that our friends were on, and after initially being told it wasn’t a problem and packing up all our stuff, we were told the hotel was sold out and they could not move us. Aside from the noise and unhelpful front desk staff, the hotel is nice for the rate and close to all the things. So if you’re not good with loud noise, just make sure to NOT book a balcony room and make sure at check in you’re on the quiet side!
Stayed 5 nights in Dec 2024

10/10 Excellent

Erick

Stayed 4 nights in Dec 2024

10/10 Excellent

EDGAR, Irving

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Professional staff.
Stayed 1 night in Jan 2025

8/10 Good

Rashida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a nice stay. We did have to move rooms because our initial one was dark and had leaking issues with the shower. But once they moved out room to a higher a floor, it was a pleasant stay. The hotel is walking distance from great eateries like Taqueria “Orinoco”, coffee shops and a great launch pad to see the rest of the city like Polanco, Xochimilca and others.
Stayed 5 nights in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Junior Suites are another level. The staff is very friendly and professional.
Stayed 5 nights in Dec 2024

8/10 Good

Liliana, El Paso

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel. But there was no heating in the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Santiago, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, professional and go beyond expectations.
Stayed 2 nights in Dec 2024

6/10 Okay

Christian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff’s demeanor was unfriendly and indifferent. Despite repeated requests for the bottle of wine that was supposed to be provided for each room, I was consistently ignored and never got it. The hotel’s location near various restaurants and its walkable distance are commendable, but these advantages are overshadowed by the subpar cleanliness of the rooms and the inadequate cleaning of the bathrooms. The photographs provided do not accurately reflect the actual condition of the accommodations. Best to stay elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2024

4/10 Poor

Angelica, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service
I have stayed at this property a few times, and they were very good before. This time I did not receive the size of bed I paid for, the food in the restaurant was clearly brought out after it was out the previous day, and the valet parking was nowhere in sight when we arrived after 12 am. I had to park my own car more than once. I might not come back to this hotel.
Stayed 4 nights in Dec 2024

4/10 Poor

Paola

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Although it looks like a 4 star hotel, it’s actually a 3 star disguised with pretty facilities. The rooms although look nice, are uncomfortable, lack basic amenities (trash can in the bathroom, more than two towels, hard beds), and ours had the fire alarm on top of the bed, so all night we had a flash over our heads interrupting our sleep. We were suppose to have a wine bottle as a welcoming gift as part of the Expedia VIP access, and didn’t get it in any of the two stays we had booked. The first night, we were sent to and occupied room, we asked three times for an extra towel (we were three people) and never arrived. It should be advertised as a 3 stars hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Alvaro

Disliked: Property conditions & facilities
If your a tourist just be self aware when there is some kind of money exchange for service especially at night, I had not the best experience due to not understanding a business operation policies . But this hotel is very safe and accommodating to all guest,I was given a room in poor conditions and staff made sure I was upgraded immediately without hesitation witch changed my perspective on how this business operates.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Juan

Stayed 7 nights in Dec 2024

6/10 Okay

Leroy

Liked: Staff & service
Disliked: Amenities
They forgot to clean my room 2 nights in a row, never got my VIP gift which was a bottle of wine
Stayed 5 nights in Dec 2024

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ivonne, Doral

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, making us feel welcome when we arrived. The room was spotless and very comfortable, with excellent bed quality," The hotel offered great value for the price, and we would definitely stay here again. My only observation was the restaurant, The first day, the food was cold, scrambled eggs, and services was not as good as expected. Thanks
Stayed 4 nights in Dec 2024