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LaiLa Hotel CDMX

4.0 star property
Beaux Arts Mexico City hotel in Reforma with a 24-hour fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Reception
Standard Room, 2 Double Beds | View from room
Front of property
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping
The price is AED 339
AED 405 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (2501)
The price is AED 512
AED 612 total
includes taxes & fees
2 Feb - 3 Feb
Galeria Plaza Reforma

About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Angel of Independence Monument - 7 min walk
  • Chapultepec Park - 13 min walk
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a porter/bellhop
  • Meeting rooms, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 245 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Bicycle tour information

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1087 square feet of space)
  • Coworking space
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Books
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at LaiLa Hotel CDMX?

Self parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Check-out is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 744 out of 1130 reviews" "
Rating 8 - Good. 246 out of 1130 reviews" "
Rating 6 - Okay. 68 out of 1130 reviews" "
Rating 4 - Poor. 32 out of 1130 reviews" "
Rating 2 - Terrible. 40 out of 1130 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and concierge were always very helpful! Room was clean but a little warm every day.
Stayed 4 nights in Dec 2024

10/10 Excellent

ANA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Near a lot of shops and restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Joy Farid Ramirez Buendia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A un lugar que esta bien ubicado
Stayed 2 nights in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Rooms are comfortable. I would like more options in the menu for dinner. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Liked: Amenities
Excellent location, modern and comfortable rooms. Superior customer service.
Stayed 5 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around reforma.
Stayed 7 nights in Dec 2024

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roll in shower in the accessible room needs some redesign, and they should construct a pocket door otherwise the wheelchair user needs to back into the shower, close the door and then get to the toilet. What I really liked was the friendly staff, the doormen, the waiters, the housekeeper. Wish they had filtered water instead of water bottles.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Safe area Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Sarah R., Modesto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Lots of restaurants nearby.
Stayed 5 nights in Dec 2024

2/10 Terrible

Luis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience, our air conditioner broke and the room was extremely HOT! They refused to give us a refund or switch us rooms. They attempted to fix the issue with offering us free breakfast. Stay away from this place, you been warned.
Stayed 1 night in Dec 2024

10/10 Excellent

María

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Dec 2024

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little small but it didn’t bother us. The food at the restaurant downstairs is really tasty.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the convenient location and helpful staff. the room itself was clean. comfortable, and well maintained, though not large. There was a wide range of restaurants nearby, and the area felt safe. Also, while not entirely quiet, the rooms seemed generally quieter than many hotels in popular areas, with the exception that they have a DJ night in the hotel on Friday nights.
Stayed 6 nights in Dec 2024

8/10 Good

Roberto Jose

Business traveler
Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Dec 2024

10/10 Excellent

Immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

8/10 Good

Gilbert, Edmontona

Liked: Cleanliness, amenities, property conditions & facilities
To start with had a bad taste in my mouth at the beginning. I was outside the main door with my suitcases. No one came to help me. Thy could see me from the inside. Finally I’ve call reception and asked for help. Next day the waiter keep repeating the wrong room number at the restaurant. He brought me the bill with the wrong number. When I’ve corrected him, he blame on me and never came back to see if I was doing ok. Overall was an ok experience, but I wouldn’t give more than 3.5 stars. The hotel is not that nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizeth, Anaheim

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, everyone was so nice and the hotel in general was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Servicio es excepcional!!!
Stayed 5 nights in Dec 2024

4/10 Poor

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On our first night we realized the AC was not working so we notified the property first thing in the morning. They told us when we returned to our room they would get maintenance to fix the issue, they said they has 24 maintenance service. That was not accurate when we returned to our room in the afternoon once again we went to front desk and they told us that someone would be going to fix the issue cause no more rooms were available. We never asked for another room but this lead me to believe we weren’t the only ones complaining of this issue. We waited for 3 hours and no one went to our room we proceeded to go to front desk once again and all they said is they would be putting a portable Fan in our room. Not once did anyone acknowledge or address our first request that the ac was not working. I was so excited to stay at this hotel but unfortunately our stay was quite uncomfortable due to the heat.
Stayed 3 nights in Dec 2024

8/10 Good

Tanya

Stayed 4 nights in Nov 2024

10/10 Excellent

Sherwin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff and concierge were very polite and helpful. There are a lot of restaurants and stores nearby. I would definitely stay here again!
Stayed 3 nights in Nov 2024