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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a 24-hour fitness center, near Manacar Tower

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Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | Down comforters, in-room safe, individually furnished, desk
Property entrance
Down comforters, in-room safe, individually furnished, desk
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Down comforters, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Room service
The current price is AED 339
AED 405 total
includes taxes & fees
2 Mar - 3 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Expedia VIP Suite

Down comforters, in-room safe, individually furnished, desk

Expedia VIP Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,921 reviews
The price is AED 417
AED 498 total
includes taxes & fees
9 Mar - 10 Mar
Fiesta Americana Reforma

About the neighborhood

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

What's nearby

  • Centro Coyoacan - 2 min drive
  • Frida Kahlo Museum - 4 min drive
  • Pepsi Center - 7 min drive
  • World Trade Center Mexico City - 7 min drive
  • Estadio Azteca - 10 min drive

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Upscale hotel near Centro Coyoacan
Located close to Manacar Tower and Frida Kahlo Museum, Krystal Grand Suites Insurgentes provides an airport shuttle, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • 3 meeting rooms, a banquet hall, and coworking spaces
  • Concierge services, coffee/tea in the lobby, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and rainfall showers
  • 40-inch flat-screen TVs with cable channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (70 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Is Krystal Grand Suites Insurgentes pet-friendly?

Yes, Krystal Grand Suites Insurgentes allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. Service animals are exempt from fees.

How much is parking at Krystal Grand Suites Insurgentes?

Valet parking is available for MXN 185 per night. Extended parking is available for MXN 185 per night.

What time is check-in at Krystal Grand Suites Insurgentes?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Krystal Grand Suites Insurgentes?

Check-out is at noon.

Does Krystal Grand Suites Insurgentes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 350 per vehicle applies.

Where is Krystal Grand Suites Insurgentes located?

Located in Alvaro Obregon, this hotel is within 2 mi (3 km) of Manacar Tower, Centro Coyoacan, and Frida Kahlo Museum. Pepsi Center and World Trade Center Mexico City are also within 6 mi (10 km). Miguel Angel de Quevedo Station is 14 minutes by foot and Viveros Station is 16 minutes.

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Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1119 reviews
Rating 8 - Good. 220 out of 1119 reviews
Rating 6 - Okay. 89 out of 1119 reviews
Rating 4 - Poor. 45 out of 1119 reviews
Rating 2 - Terrible. 31 out of 1119 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent Hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious rooms, friendly staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Fabián

Liked: Amenities, property conditions & facilities
Todo excelente!
Stayed 3 nights in Jan 2025

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the south of the city, this is a great hotel. If you are a tourist hoping to be near Roma, Reforma, etc, this is quite far. Staff is so professional and responsive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a nice neighborhood with access to all kinds of transportation
Stayed 4 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Very centrally located
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant place to stay its out of the way from the hustle of the zacolo. Its a business area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Grand Suites provided an awesome suite with an amazing view of the city. The green area around the hotel made for great walking. Plenty of shopping & transportation in the area made it the perfect stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerardo

Liked: Property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Keilor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility - great restaurants near by - big space on bedrooms
Stayed 2 nights in Aug 2024

6/10 Okay

JESSICA

Liked: Cleanliness, property conditions & facilities
I've been staying at this property several times. This is the first time that my room didn't get clean until 5pm. I has already come back to rest for the day. Also, they gave me.a room on the 3rd floor. In the middle of the night it smelled like food. Like they were cooling inside my room.. other than that the hotel is a nice place to stay at
Stayed 3 nights in Jan 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice room. Great staff. A little mall right next to it with options for convenience store, food and a Starbucks. Metrobus right outside.
Stayed 5 nights in Oct 2024

8/10 Good

Laura Batista

Reception staff are not friendly, however the rest of the staff are friendly and made their most to be helpful. Unfortunately my room smelled like spout, I reported it and even though the reception staff told me it was taken care, the terrible smell persisted when I came back in the afternoon, finally I was given the option to change rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

Hector

Liked: Cleanliness, staff & service
The internet was very weak. Only 1 of 2 tvs functioned. Maintenance does not work on weekends. The food was okay…nothing special. Room service would arrive lukewarm. They need a proactive manager and not a caretaker.
Stayed 2 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Modern and contemporary!
It was a great stay, some noise coming from the outside, therefore comfortable and clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are excellent, always friendly and helpful. Special commendation to Leonardo, Ricardo, Victor and special thank you to Raul, the bellboy, always friendly and very helpful. Thanks,
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 4 nights in Sep 2024

6/10 Okay

Yefiny

Liked: Property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
The only problem is the Staff does not take responsibility.
Stayed 3 nights in Dec 2024