Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a 24-hour fitness center, near Manacar Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • 24/7 front desk
The price is AED 382
AED 457 total
includes taxes & fees
17 Jan - 18 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Expedia VIP Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Suite Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Executive Suite Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

What's nearby

  • Centro Coyoacan - 2 min drive - 2.4 km
  • Frida Kahlo Museum - 4 min drive - 3.2 km
  • Pepsi Center - 7 min drive - 5.4 km
  • World Trade Center Mexico City - 7 min drive - 5.4 km
  • Estadio Azteca - 10 min drive - 9.5 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Upscale hotel near Centro Coyoacan
Located close to Manacar Tower and Frida Kahlo Museum, Krystal Grand Suites Insurgentes provides an airport shuttle, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A banquet hall, concierge services, and coffee/tea in the lobby
  • Smoke-free premises, ATM/banking services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and rainfall showers
  • 40-inch flat-screen TVs with cable channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (70 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Is Krystal Grand Suites Insurgentes pet-friendly?

Yes, Krystal Grand Suites Insurgentes allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. Service animals are exempt from fees.

How much is parking at Krystal Grand Suites Insurgentes?

Valet parking is available for MXN 185 per night. Extended parking is available for MXN 185 per night.

What time is check-in at Krystal Grand Suites Insurgentes?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Krystal Grand Suites Insurgentes?

Check-out is at noon.

Does Krystal Grand Suites Insurgentes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 350 per vehicle applies.

Where is Krystal Grand Suites Insurgentes located?

Located in Alvaro Obregon, this hotel is within 2 mi (3 km) of Manacar Tower, Centro Coyoacan, and Frida Kahlo Museum. Pepsi Center and World Trade Center Mexico City are also within 6 mi (10 km). Miguel Angel de Quevedo Station is 14 minutes by foot and Viveros Station is 16 minutes.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1108 reviews" "
Rating 8 - Good. 219 out of 1108 reviews" "
Rating 6 - Okay. 87 out of 1108 reviews" "
Rating 4 - Poor. 46 out of 1108 reviews" "
Rating 2 - Terrible. 30 out of 1108 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención por parte del staff, atendían muy rápido y eficiente
Stayed 4 nights in Dec 2024

6/10 Okay

Maria Jaqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel smelled good and looked clean but the room needed a lot of work. Our fridge didnt work and my babys food went bad. The sink and shower drain were broken and out of place. Also the room safe was broken so I had to take my important belongings with me at all times.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lourdes, Chula Vista

Stayed 1 night in Nov 2024

10/10 Excellent

Raul Albavera

Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería con mucho gusto
Stayed 2 nights in Nov 2024

6/10 Okay

ANDRES

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This hotel always have an issue in terms of maintenance, sometimes is the air conditioning non working, the bathroom smells bad, etc. also the staff is not very helpful.
Stayed 2 nights in Oct 2024

2/10 Terrible

Erik Cesar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work the 3 days I was there. Called front desk over and over and they never answered. Went to reception everyday to complain there was solution or accommodation
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant place to stay its out of the way from the hustle of the zacolo. Its a business area.
Stayed 4 nights in Oct 2024

4/10 Poor

Sarah

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Ok to stay for one night but I wouldn’t recommend this hotel for long stays. Air conditioning is weak / doesn’t work, we set it to 22 Celsius and it stayed at 24.5 the whole night. Toilet was also finicky and fridge did not cool much either.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a nice neighborhood with access to all kinds of transportation
Stayed 4 nights in Oct 2024

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gracie

Traveled with partner
Liked: Cleanliness
Nona
Stayed 4 nights in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice room. Great staff. A little mall right next to it with options for convenience store, food and a Starbucks. Metrobus right outside.
Stayed 5 nights in Oct 2024

8/10 Good

Martin, Fort Worth

Stayed 2 nights in Aug 2024

10/10 Excellent

CESAR, San Andrés Cholula

Stayed 2 nights in Sep 2024

10/10 Excellent

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Krzysztof, New Britain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Stayed 1 night in Oct 2024

6/10 Okay

Yefiny

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 3 nights in Sep 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Traveled with partner
Disliked: Property conditions & facilities
Room was very unmaintained. Floor coming off wood pieces as we walked. Walls a bit dirty and mold inside fridge.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Pillows were very empty of filling/poor quality with no alternative available. Purified water in the reception was almost always empty.
Stayed 5 nights in Sep 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Grand Suites provided an awesome suite with an amazing view of the city. The green area around the hotel made for great walking. Plenty of shopping & transportation in the area made it the perfect stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024