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Hyatt Regency Mexico City

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Hyatt Regency Mexico City

Meeting facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sundeck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
The current price is AED 740
AED 884 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Park View

Room, 2 Twin Beds, Park View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property

Grand Fiesta Americana Chapultepec

Reforma
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,007 reviews
The price is AED 694
AED 830 total
includes taxes & fees
2 May - 3 May
Grand Fiesta Americana Chapultepec

About the neighborhood

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk - 0.4 km
  • Auditorio Nacional - 6 min walk - 0.6 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • Angel of Independence Monument - 5 min drive - 4.2 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Luxury eco-certified hotel near Auditorio Nacional
Close to Parque Zoologico de Chapultepec and Avenida Presidente Masaryk, Hyatt Regency Mexico City provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a body scrub, a Swedish massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff and location
Room features
All 755 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Childcare services, video-game consoles, and video games

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

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Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,663 reviews
The price is AED 1,172
AED 1,400 total
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma, and Auditorio Nacional. Avenida Presidente Masaryk and Chapultepec Park are also within 10 minutes. Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

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Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1048 reviews
Rating 8 - Good. 144 out of 1048 reviews
Rating 6 - Okay. 44 out of 1048 reviews
Rating 4 - Poor. 20 out of 1048 reviews
Rating 2 - Terrible. 26 out of 1048 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chiemezie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita M

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was helpful and place was clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The gym and other amenities are really nice, and the area is very walkable. Although pricey, I’d recommend staying here!
Stayed 3 nights in Mar 2025

10/10 Excellent

adriana

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 3 nights in Feb 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

RYANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and is close to everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel In the best location
Stayed 2 nights in Jan 2025

10/10 Excellent

sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Hyatt Regency CDMX. Perfect location, close to everything and impeccably clean room and common areas. Will definitely stay here again
Stayed 3 nights in Feb 2025

8/10 Good

Vandana

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the property has 2 good restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best area
Stayed 8 nights in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my experience at this property. One of the best features is that it’s surrounded by many excellent restaurants at walkable distance. We felt safe around Polanco.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vandana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, it was a lovely hotel and experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marina A

Liked: Amenities, property conditions & facilities
Excellent stay in Polanco! The hotel is perfectly situated, close to the main attractions in the city and walking distance from excellent dinning and shopping experiences. The hotel is great and it has its own very good dining options, as well as a great little coffee shop with delicious baked good which is perfect for early morning excursions.
Stayed 4 nights in Jan 2025

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful , the room amazing and the staff is the best, very kind people and makes the hotel great!!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff is friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rutchebeth

Liked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Randa Rima Nahra

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again in a heartbeat
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is perfect. The area of Polanco has amazing restaurants, beautiful parks and cafes. The hotel is beautiful. The rooms are nice clean and spacious. The staff is always very nice and attentive. The breakfast buffet is really good and the service was excellent.24 hour room service. The sushi restaurant is really nice but the sushi is ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in the Hyatt, great views, friendly, staff plenty of dining options and comfy beds.
Stayed 2 nights in Oct 2024