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Hyatt House Mexico City/Santa Fe

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Santa Fe Center Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Mexico City/Santa Fe

Exterior
Lobby
Billiards
Premium bedding, down comforters, in-room safe, desk
Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AED 382
AED 456 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (With Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Camino Real Santa Fe
Spa
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1671)
The price is AED 430
AED 514 total
includes taxes & fees
3 Dec - 4 Dec
Camino Real Santa Fe

About the neighborhood

Map
Mexico City

What's nearby

  • Santa Fe Center Mall - 8 min walk - 0.7 km
  • Centro Medico ABC Santa Fe - 8 min walk - 0.7 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • Parque La Mexicana - 16 min walk - 1.3 km
  • Expo Santa Fe Mexico - 3 min drive - 2.8 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 36 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • ‪El Diez - Santa Fe - ‬4 min walk
  • ‪Taquearte - ‬2 min walk
  • ‪Black Dog - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chiribiquis - ‬4 min walk

About this property

Hyatt House Mexico City/Santa Fe

Upscale hotel near Santa Fe Center Mall
Located close to Teatro Zentrika, Hyatt House Mexico City/Santa Fe provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, H Bar, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), express check-out, and express check-in
  • ATM/banking services, free newspapers, and a banquet hall
  • An elevator, meeting rooms, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 119 rooms boast comforts such as premium bedding and wet bars, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 275 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • H Bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 275 per night
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe have a pool?

Yes, this property has an outdoor pool.

Is Hyatt House Mexico City/Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of MXN 1500 per pet, per week. Service animals are exempt from fees.

How much is parking at Hyatt House Mexico City/Santa Fe?

Self parking is available for MXN 275 per night.

What time is check-in at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt House Mexico City/Santa Fe?

Check-out is at noon.

Where is Hyatt House Mexico City/Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall and Teatro Zentrika. Santa Fé Station is 18 minutes by foot.

Hyatt House Mexico City/Santa Fe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 830 reviews" "
Rating 8 - Good. 160 out of 830 reviews" "
Rating 6 - Okay. 63 out of 830 reviews" "
Rating 4 - Poor. 28 out of 830 reviews" "
Rating 2 - Terrible. 32 out of 830 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Santa Fe
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel with friendly staff and good buffet breakfast, all the staff was helpful and nice, I was there with my mom because was near the hospital and the sales manager Nina Reyes was really helpful and kind same for Natalia an Jane the staff in the breakfast buffet and waitresses were very friendly and respectful the food it’s really good because goes beyond the usual menu you have in other hotels they have a lot options and is good menu compared to others hotels with the breakfast it’s included its clean and comfortable my only complaint was one of the elevator not working while my whole stay an the noise from construction or renovation I’m not sure what was happening about that but again Nina Reyes and the other staff was very helpful thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service
Mucho ruido en nuestra habitación se escuchaba todo lo de la habitación de enseguida
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yamen

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the connection to the ABC hospital through the bridge
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always feel right at home when I visit this property. A
Stayed 2 nights in Jul 2024

4/10 Poor

Margarita

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Margarita

Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

SERGIO FRANCISCO

Stayed 1 night in Jul 2024

4/10 Poor

LUIS RAMON

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
El baño olía horrible, la verdad fue molesto por que el olor se salía al cuarto, olor como a coladera, tuve que pagar 275 pesos por el estacionamiento, no se me explicó cómo usarlo y cuando salí y entré no había donde meter el otro boleto, tome un boleto nuevo y me contaron otros 275 pesos un abuso total me voy quejar con profeco además que el personal del estacionamiento en una pésima actitud, muy mala experiencia la verdad.
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio, El Centro

Stayed 2 nights in Mar 2024

10/10 Excellent

Camilo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and connected to hospital via skybridge
Stayed 2 nights in Jun 2024

6/10 Okay

Bernie

Traveled with family
Room received was not what I paid for. AC down twice during the day and evening and didn't get someone to fix until we callled 10 times. The last day of our stay we had to leave the hotel 3-4 hours earlier than expected because the AC issue.
Stayed 5 nights in Jun 2024

2/10 Terrible

Anna

There was no hot water on the last day. Staff did not care.
Stayed 6 nights in May 2024

2/10 Terrible

Anna

Traveled with family
There was no hot water the last day of my stay. Staff couldn’t care less
Stayed 4 nights in May 2024

10/10 Excellent

juan

Stayed 1 night in May 2024

10/10 Excellent

juan

Stayed 2 nights in May 2024

10/10 Excellent

Jose Luis

Stayed 1 night in May 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Stayed 4 nights in May 2024

10/10 Excellent

Alonso

Stayed 4 nights in May 2024

10/10 Excellent

Luis Ernesto, Zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

2/10 Terrible

Rosano

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phone not work due cable doesn’t fit at device. I call the hotel to have room service (food) and they said 20 minutes and arrived after 1h. Soup was could. Girl didn’t bring glass of wine and try to recover. I took the horrible cold soup and my wine appear after 40 minutes. I said to the girl the soup was cloud and she didn’t said nothing just charge the room service. Bad service.
Stayed 4 nights in Apr 2024