Benito Juarez International Airport (MEX) - 22 min drive
Restaurants
Starbucks - 2 min walk
Starbucks - 2 min walk
La Gloriosa - 1 min walk
Tacos Hnos. Neri - 2 min walk
Vips - 3 min walk
About this property
Hotel Imperial Reforma
Hotel near Paseo de la Reforma
Located close to Alameda Central and Angel of Independence Monument, Hotel Imperial Reforma provides free continental breakfast, dry cleaning/laundry services, and a gym. The on-site restaurant, Gaudi, offers lunch and dinner. In addition to a 24-hour business center and a bar, guests can connect to free in-room WiFi.
Additional perks include:
Breakfast (surcharge), express check-out, and express check-in
An elevator, luggage storage, and tour/ticket assistance
Concierge services, a porter/bellhop, and 1 meeting room
Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 65 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
32-inch HDTVs with premium channels
Wardrobes/closets, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Food and drink
Breakfast available for a fee
1 restaurant
Room service available
Restaurants on site
Gaudi
Things to do
Fitness center
Family friendly
Laundry facilities
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business center
Conference center (3229 square feet of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Pillow-top mattress
Premium bedding
Bathroom
Bathtub or shower
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels
Entertainment
32-inch flat-screen TV
Cable channels
Premium channels
Food and drink
Free bottled water
More
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial
Frequently asked questions
Is Hotel Imperial Reforma pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Imperial Reforma?
Limited spots are available.
What time is check-in at Hotel Imperial Reforma?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Imperial Reforma?
Check-out is at noon.
Where is Hotel Imperial Reforma located?
Located in Reforma, this hotel is within a 15-minute walk of Paseo de la Reforma and Alameda Central. Angel of Independence Monument and Zócalo are also within 2 mi (3 km). Juarez Station is 8 minutes by foot and Hidalgo Station is 11 minutes.
Hotel Imperial Reforma Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
On the first day the woman came to service the room at 8:30 a.m.. The room wasn't serviced that day. The second day 8.30 again. She returned at 5, we left our room so she could service it. The bath towels were of poor quality. I asked for hand towels, we got one, it wasn't changed the entire week. The continental breakfast which was included was very poor and the same every morning. A member of staff at reception was surly and unhelpful, everything was too much trouble for her. On two nights there was a party that didn't finish until 1:30 a.m.. The music was so loud it could be heard in our room 2 floors above. I complained at reception but nothing could be done about it. We were unable to sleep until the parties had finished. Nothing could be charged to the room. It's the worst hotel I've ever stayed in. It should be removed from your website.
It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.
The room smelled like old cigarette. They should renew the rooms.
ANA
Stayed 1 night in Oct 2024
6/10 Okay
Marco
16 October 2024
Rooms need updating
Marco
Stayed 2 nights in Oct 2024
6/10 Okay
VERONICA
Traveled with family
18 September 2024
VERONICA
Stayed 2 nights in Sep 2024
6/10 Okay
Maria
Business traveler, Traveled with partner
9 September 2024
Liked: Cleanliness
The customer service was not very good.
The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!
Maria
Stayed 4 nights in Sep 2024
8/10 Good
Lourdes
Traveled with group
27 August 2024
Liked: Staff & service, amenities
El hotel es muy bonito pero hace falta que le den un poco de amor y que no lo dejen caer. Los colchones bien, el agua salía caliente y con presión. El personal ( la mayoría) súper atento y dispuesto a resolver los problemas que se me presentaron. El desayuno continental muy rico.
A very poor concept, only one cardboard cup in the room for coffee. One mini shampoo for 3 days of stay, an old burnt iron tied to a board, impossible to use.
Gabriela
Stayed 3 nights in Jul 2024
8/10 Good
Juan, Salt Lake City
Traveled with family
26 July 2024
Liked: Staff & service, amenities
La ubicación excelente, todo el staff excelente pero la habitación que nos tocó se podía sentir y oler mucho polvo, no contaba con aire acondicionado
Rooms with a lot of noise. The cleaning in the rooms is almost absent. Reception the 2nd and 3rd shift little organized.The included breakfast it's continental, but very poor and always the same: ( coffee, 1sandwiche, little slices of fruits, 1 glass of juice). Only 1 towel per person in the room.
Good things: transportation close by, safe and central location.