Calle 5 de Mayo, No. 47, Centro Historico, Mexico City, CDMX, 06000
What's nearby
Metropolitan Cathedral - 4 min walk - 0.4 km
Zócalo - 5 min walk - 0.5 km
Palacio de Bellas Artes - 7 min walk - 0.6 km
Alameda Central - 8 min walk - 0.7 km
Paseo de la Reforma - 4 min drive - 2.9 km
Getting around
Mexico City Buenavista Station - 4 min drive
Allende Station - 4 min walk
Benito Juarez International Airport (MEX) - 22 min drive
Restaurants
Centro Refrescante Coca Cola - 2 min walk
Café el Popular - 1 min walk
El Cardenal - 1 min walk
Arandas Taquerias - 1 min walk
Mercaderes - 1 min walk
About this property
Hotel Canada
Hotel near Zócalo
Close to Palacio de Bellas Artes and Plaza Garibaldi, Hotel Canada provides free cooked-to-order breakfast, a restaurant, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Concierge services, luggage storage, and a 24-hour front desk
A front-desk safe, tour/ticket assistance, and smoke-free premises
Guest reviews speak highly of the helpful staff
Room features
All 84 individually furnished rooms include amenities such as free WiFi, safes, and free bottled water. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Wardrobes/closets, daily housekeeping, and phones
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM–11:30 AM
1 restaurant
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Free bottled water
More
Free local calls
Free long-distance calls
Individually furnished
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Canada Mexico City
Canada Mexico City
Hotel Canada Hotel
Hotel Canada Mexico City
Hotel Canada Hotel Mexico City
Frequently asked questions
Is Hotel Canada pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Canada?
Check-in start time: 3 PM; Check-in end time: 10 PM.
What time is check-out at Hotel Canada?
Check-out is at noon.
Where is Hotel Canada located?
Located in Historic Center, this hotel is within a 10-minute walk of Madero Street, Zócalo, and Palacio de Bellas Artes. Alameda Central and Plaza Garibaldi are also within 15 minutes. Allende Station and Zocalo Station are within a 5-minute walk.
Hotel Canada Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 323 out of 965 reviews" "
10 - Excellent
323
Rating 8 - Good. 298 out of 965 reviews" "
8 - Good
298
Rating 6 - Okay. 185 out of 965 reviews" "
6 - Okay
185
Rating 4 - Poor. 77 out of 965 reviews" "
4 - Poor
77
Rating 2 - Terrible. 82 out of 965 reviews" "
2 - Terrible
82
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
guadalupe, las vegas
Traveled with family and small children
15 November 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Is very close to everything i feel safe but this time in particular was terrible because it was in the middle of remodeling and no one bothered to tell or post it on the website. I Brought my son in law who had surgery on his knee and surprised us with the elevator not working he had to go 2 floors up and down and me 6 floors was a terrible experience I asked for a wheelchair to help him to move around but didn’t get it at all
It was great! But during our stay the elevator was going through maintanence due to renovations. Other than that it was awesome. Great restaurants around the area and the staff was very helpful and kind.
The hotel is in renovation I have a handicap person with me no elevator working my staying was canceled and now want help me from Expedia I was at 11 PM in Mexico trying to find a new hotel
Luis
Stayed 2 nights in Oct 2024
6/10 Okay
Nomi
3 October 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water was cold when we shower. Building is an construction no elevator working.
Friendly staff. Very old, needs updating, no elevator service, no A/C
Jose Francisco
Stayed 1 night in Jul 2024
6/10 Okay
Alice
Traveled with family
23 July 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I was thoroughly impressed with the exceptional service provided by the staff in addressing our concerns. Nevertheless, the ongoing construction, beyond their control, results in unavoidable dust inhalation particularly when accessing the room via the stairs. Despite this, the hotel's prime location, situated near shopping and tourist attractions, makes it an ideal choice. I certainly plan to book a stay there once the construction is completed.
The hotel is on reconstruction , they give us a room at 4th floor with no elevator, because the hotel is in remodeling. The room to little and no accommodations, you don't have space to walk and only 1 night table between boths bed, ( beds are comfortable, a least), no AC of course because the hotel is in remodeling, etc. No good at all. Thanks God was only 1 night.
Carmen
Stayed 1 night in Jul 2024
8/10 Good
Ashley M
Traveled with family
14 July 2024
Liked: Cleanliness, staff & service, amenities
The room was fine for the price we paid, but we didn’t have hot water and the water pressure was very low, the elevator didn’t work.However, I gotta say that the staff is very friendly and helpful, when we notified them of this, they changed us to a different room and helped us a lot getting up and down with our luggage. Just be aware that this is in the middle of “Centro Histórico” so there’s a lot going on (noise) around the building. And for breakfast (the included one) I’d totally recommend to walk just a little further for a better service and food! So go to “Casa Churra” rather than “Los chilangos”
Ashley M
Stayed 3 nights in Jul 2024
6/10 Okay
Miguel
Traveled with partner
14 July 2024
Liked: Staff & service, amenities
The property itself was located in a very convenient area but elevators weren't working and didn't have A/C, showers were super small. Rooms were very clean and mall. Staff was very helpful and tried their best to make your stay as comfortable as posible.
arrived very late due to flight delays. no elevator, stairs are carpeted, 1st level, in dirty carpet then no carpeting.
room is tiny, no luggage holder tiny closet. Breakfast is two blocks away and mediocre. I am staying an extra night because I cannot get into a better place to stay until tomorrow.
The staff was very friendly and welcoming. They are remodeling and upgrading rooms which is nice. We had two rooms, one old and one new. So we got to see both. The romedeled room was nice and more modern. Bathroom was great with glass doors. The older rooms bathroom was very tight with a small shower earea and curtain was shorter and all the water was coming out. The toilet and floor all got wet. We never got hot water in the old room. The hotel shuts water off at a certain time and back on in the morning, but this happens a lot throughout the city. At night cockroaches came out in the bathroom. I believe they came out from the floor drain they have right outside the shower (as i mentioned the water comes out everywhere when showering). The location is great. Walking distance from the Zócalo and many restaurants/shops. Its a safe area. Its a decent hotel. Just inform yourself about water shut off/on hours to prep yourself.
Jeanine
Stayed 1 night in Jul 2024
2/10 Terrible
Louvelle
Traveled with partner
29 June 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is still under construction. No elevators and water. Do not go to this hotel especially for older folks and families travelling.
The staff are great and the location thats all. Elevators were not working for my whole stay and no water the first and the last two days of my stay.
The hotel is still under construction which is probably why. But you should not be opening a hotel if you cannot accommodate your guests. Or at least mention it in the advertisement because now it is a false advertisement. I am disappointed with the owner of this hotel. I understand its peak season which business is good. BUT you should limit your guests to what limit you can accommodate and mention on your advertisement that hotel is still under construction and no elevators! The elevator i let it go but the water i was very disappointed.
They have given us papers to fill up for refund. Currently working on it hopefully they’ll get back.
When I checked in my room was not ready because there was issue with the plumbing so I just left my luggage in room. The elevator was not working. I realized that the room did not have air conditioning … only a fan. When I entered the room was so small and the bathroom looked very old. My suitcase barely fit in the room. We went out for dinner and just came back to get our luggage. We checked out and went to another hotel. The pictures in cheap tickets website are mislabeled !