4/10 Poor
Kimberly
7 Oct, 2023
Liked: Cleanliness, amenities
I’d like to start by saying that the place had a great location. It’s about. 20 mins walk to la reforma and bosque de Chapultepec, also condesa is filled with a lot of venues. However, the first issue I really had was not receiving emails from them, when I did I was told that I would receive an email explaining how the check-in process will be since no front desk is available at the property. The day I had to travel arrived and I still hadn’t receive the procedure to check in, since a contact was available I had messaged them through WhatsApp and was told that the procedure to check in will be emailed around 2 or 3 pm since check in time is at 4pm. I arrived at Mexico CDMX at 3:30pm and I still hadn’t received the email. So I kept trying to call them and messaging them, however I didn’t get the instructions to check in until around 4:30pm. Then, the blow dryer in the bathroom stopped working and so did the main light in the room, other than that the ambiance at the property is very chill.
Kimberly
Stayed 5 nights in Sep 2023
