City Express by Marriott Ciudad De Mexico Alameda

3.0 star property
Hotel with free breakfast, steps from Teatro Metropólitan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Ciudad De Mexico Alameda

Sundeck
Exterior
Lobby
Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
The price is AED 247
AED 295 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Revillagigedo No. 23, Centro, Mexico City, CDMX, 06050

What's nearby

  • Alameda Central - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 9 min walk - 0.8 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Zócalo - 19 min walk - 1.7 km
  • Angel of Independence Monument - 3 min drive - 3.3 km

Getting around

  • Juarez Station - 3 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Antojitos Mexicanos Dany - ‬2 min walk
  • ‪Bósforo Mezcalería - ‬2 min walk
  • ‪El Rincon Tapatio - ‬1 min walk
  • ‪Fonda Doña Blanca - ‬2 min walk
  • ‪Take a Wok, Centro - ‬2 min walk

About this property

City Express by Marriott Ciudad De Mexico Alameda

Hotel near Teatro Metropólitan
Located close to Memory and Tolerance Museum and Alameda Central, City Express by Marriott Ciudad De Mexico Alameda provides free full breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • A TV in the lobby, an elevator, and smoke-free premises
  • A 24-hour front desk, luggage storage, and a banquet hall
  • A vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 112 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Ciudad Mexico Alameda Hotel
City Express Ciudad Alameda Hotel
City Express Ciudad Mexico Alameda
City Express Ciudad Alameda
City Express Ciudad de Mexico Alameda
City Express by Marriott Ciudad De Mexico Alameda Hotel
City Express by Marriott Ciudad De Mexico Alameda Mexico City

Frequently asked questions

Is City Express by Marriott Ciudad De Mexico Alameda pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at City Express by Marriott Ciudad De Mexico Alameda?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Ciudad De Mexico Alameda?

Check-out is at 1 PM.

Where is City Express by Marriott Ciudad De Mexico Alameda located?

Located in Reforma, this hotel is within a 5-minute walk of Teatro Metropólitan and Alameda Central. Memory and Tolerance Museum and Palacio de Bellas Artes are also within 10 minutes. Juarez Station is only a 3-minute walk and San Juan de Letran Station is 8 minutes.

City Express by Marriott Ciudad De Mexico Alameda Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anders

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good, hotel is average, breakfast is average with the coffee needing most improvement
Stayed 3 nights in Nov 2024

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ibtihal, Oujda

Stayed 1 night in Sep 2024

8/10 Good

Maria P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to city center.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lei

Stayed 3 nights in Jun 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location for tourism.
Stayed 3 nights in Jul 2024

2/10 Terrible

gregorio

Traveled with family
Disliked: Staff & service
Antes de reservar llame para asegurarme que las habitaciones tenían aire acondicionado lo cual la empleada del hotel confirmó , llegue y solo unas de las habitaciones tenían aire acondicionado ovio reclame y men cambiaron de habitación en la cual tampoco servía el aire a si que pase muy mala noche sin poder dormir ya que hacía demasiada calor en la habitación , al otro día volví a reclamar me cambiaron otra vez de habitación al fin servía el aire acondicionado, salí a conocer por el área ya que hay muchas atracciones cerca ya cuando regreso el hotel me dicen que te go que pagar por el estacionamiento lo cual me pareció ridículo ya que me carro estaba estacionado en la carretera no en el estacionamiento del hotel y que por eso yo tuviera que pagar cuando la descripción de su página dice que incluye estacionamiento eso me parece ridículo a si que para ser mi primera vez en la Ciudad de México fue. Muy mala experiencia ..
Stayed 2 nights in Aug 2024

2/10 Terrible

Gisella

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, terrible food, and unsafe area.
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Staff & service
Proximity to attractions is a plus!
Stayed 1 night in Jul 2024

6/10 Okay

Kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk can smile and be courteous. There is a noise during night, coming seemingly from the air conditioner units. That was annoying I was needing to sleep. Staff in the cafeteria they were amazing, friendly, courteous and solution problem attitude.
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service
I think there is more variability among hotels of the City Express chain than I was aware. My experience in the past is of a somewhat upscale hotel. The City Express Alameda reminds me of something in mid renovation. Our room seemed freshly decorated but only half way. For instance, there were two bath towels and a mat, but no hand towels or wash cloths. Also, there were no towel racks or drying bars so our towels remained damp the rest of the day. There were small bits of finishing trim missing around the new, and pretty, vinyl flooring. On our first day out the maid service missed flushing the toilet. The staff throughout the hotel were welcoming and friendly. We paid for the breakfast buffet which was edible but limited for the price.
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the establishment was exceptionally pleasant and consistently went out of their way to ensure that all of our needs were met. They were extremely accommodating and displayed a genuinely friendly demeanor, which significantly enhanced our overall experience.
Stayed 4 nights in Jul 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, within walking distance. Checked in at 8pm and took front desk very long time to complete checkout; when asked why they responded “please just give us time” meanwhile guest came down that they just checked in & their room hadn’t been cleaned from prior guests stay. We left & went to dinner since the checkin was taking way too long after long travel day. 3 mornings breakfast & food good & hours were convenient; staff attentive. but exactly same each of our 3-days- recommend switching up options for guests with longer visits Our room had no separate room for shower; silhouette from person in the shower is visible by everyone in room. AC worked great. View out window is to windows of other rooms. Loud alarms two nights; staff said it was target smoke alarms. Beds low & springy but comfortable. If looking for low price, centrally located no privacy, no luxury safe hotel, this good place.Not for the delicate.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristian Manuel Arguedas

Business traveler, Traveled with partner
Disliked: Amenities
Cheap hotel in the full sense
Stayed 8 nights in Jul 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leo
It was clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Martha, San diego

Stayed 3 nights in Jun 2024

2/10 Terrible

Pedro

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a bad experience. Put room shower didn't work properly . The plumbing was not working properly. The water overfilled the tub shower. It took the property about an hour to tp switch us room. When they finally switched us they accidentally gave us a room that already had guess. Which acared us amd the guess that were in the room.. we ended us canclin the days at this hotel and went elsewhere
Stayed 3 nights in May 2024

4/10 Poor

Evelyn

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel in general was clean, but the people in the dining room were a little rude, the breakfast was limited and the employees were starting to seem like the food was their own, the first day there was no butter, they made eggs with ham and I didn't eat pork, I asked and what the kitchen manager, Mrs. Mary, responded was; That's what you get. There were no options for people who don't eat meat. The bathroom flooded the first day, the air did not cool, the horrible towels were super worn, frayed. There were 3 of us, we lasted 6 days and they didn't give us extra soap, we had to go out and buy a normal one, we had to keep asking for everything. I definitely wouldn't stay at that hotel ever again.
Stayed 5 nights in May 2024

6/10 Okay

NITIN, Irvine

Liked: Cleanliness, staff & service
The good: Great location, staff is very polite and nice though most don’t speak English. Room size is decent and a bit smaller (compared to US). Basic breakfast is included (cereal, bread, eggs, yogurt, bananas). Room is cleaned and made everyday. Locker in the room was very helpful and a nice touch! The bad: The shower in our room was badly designed where water goes away from drain and stayed on the floor all day once the shower was used!! Really, how bad any construction team would be to not know the basics to slope the floor towards the drain???? Also no tap to run water in shower - it is just a shower head in there. And there are no rods or hooks to hang towels in the shower and in rooms. These do not cost anywhere crazy, but do add nice convenience touches. What can be better: Bed and pillows could be better, especially pillows. Overall: A decent and clean motel by Marriott brand. Don't compare it with Fairfield or Residence Inn or regular Marriott’s. If they care of “the bad” listed above, I would stay again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Raul

Stayed 5 nights in Mar 2024

10/10 Excellent

Janet

We were on tourist visit, so we just needed the place for sleeping. Place was clean, organized, we arrived late and personal was alert about that. Breakfast is clean and with healthy options.
Stayed 4 nights in Mar 2024