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Novotel Metz Centre

4.0 star property
Family-friendly hotel with a fitness center connected to a shopping center in Metz

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Photo gallery for Novotel Metz Centre

Exterior
Exterior
Sports facility
Sports facility
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry
The current price is AED 324
AED 378 total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Place Des Paraiges, Centre Saint Jacques, Metz, Moselle, 57000

What's nearby

  • Musée de la Cour d'Or - 5 min walk - 0.5 km
  • Porte des Allemands - 6 min walk - 0.5 km
  • Metz Cathedral - 6 min walk - 0.6 km
  • Place de la Republique - 10 min walk - 0.9 km
  • Centre Pompidou-Metz - 17 min walk - 1.4 km

Getting around

  • Metz Station - 13 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 30 min drive

Restaurants

  • ‪Vivians Pub Fairy - ‬1 min walk
  • ‪L’établi de papy louis - ‬1 min walk
  • ‪Waffle Factory - ‬4 min walk
  • ‪Aux Paraiges - ‬1 min walk
  • ‪Le Bon Samaritain - ‬2 min walk

About this property

Novotel Metz Centre

Upscale family-friendly hotel near Metz Cathedral
Located close to Place d'Armes and Musée de la Cour d'Or, Novotel Metz Centre provides a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site French cuisine restaurant, Novotel cafe, offers breakfast, lunch, dinner, and pool views. Free WiFi in public areas is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and an elevator
  • Free newspapers, luggage storage, and 9 meeting rooms
Room features
All 120 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free stocked minibars and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 23-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

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Mercure Metz Centre

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 366 reviews
The price is AED 347
AED 403 total
includes taxes & fees
23 Mar - 24 Mar
Mercure Metz Centre

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: EUR 18.5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Novotel cafe

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (3552 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 47
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 23-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 9:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Metz Centre
Novotel Metz Centre
Metz Novotel
Novotel Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Hotel Metz

Frequently asked questions

Does Novotel Metz Centre have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM–9:00 PM.

Is Novotel Metz Centre pet-friendly?

Yes, Novotel Metz Centre allows pets (limit 1 total). There's a fee of EUR 12.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Metz Centre?

Self parking is available for EUR 15 per night.

What time is check-in at Novotel Metz Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Metz Centre?

Check-out is at noon. Late check-out is available for EUR 45 (subject to availability).

Where is Novotel Metz Centre located?

This family-friendly Metz hotel is located in a shopping district, within a 5-minute walk of Place d'Armes and Musée de la Cour d'Or. Porte des Allemands and Metz Cathedral are also within 10 minutes. Metz Station is 13 minutes by foot.

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Novotel Metz Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 930 reviews
Rating 8 - Good. 421 out of 930 reviews
Rating 6 - Okay. 164 out of 930 reviews
Rating 4 - Poor. 59 out of 930 reviews
Rating 2 - Terrible. 27 out of 930 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

6/10 Okay

Corinne

Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good central place with great facilities especially if traveling with children
Stayed 1 night in Aug 2022

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Nice central hotel. Very clean. Staff not overly friendly
Stayed 2 nights in Apr 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For business clientele not tourists.
I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Joske

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing. Staf really nice. Clean and spacious room.
Stayed 1 night in Jul 2023

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a hotel well located in the center of Metz. Staff is very kind and helpful. On the negative side, lifts in this hotel are really slow. You may have to wait 5 min to get your lift. No air con in the reception. Room is a bit old and needs to be refurbished.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Good breakfast. Unappealing decor above the first floor. Very slow elevators
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.
Stayed 1 night in Mar 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
The man at reception is wonderful
Stayed 1 night in Oct 2022

6/10 Okay

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location. There is a public underground car park under the hotel. The staff is very courteous and helpful. The rooms are spacious and mostly clean. Unfortunately we had a bathtub with a shower, which was a bit too high to get in and out. Personally, I don't like rooms with carpeted floors and the separate toilet had a wooden floor, which made it seem a bit unhygienic. In general the hotel is good.
Stayed 1 night in Apr 2024

10/10 Excellent

boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
There were no washcloths, would like to have washcloths.
Stayed 1 night in Apr 2024

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Aug 2023

8/10 Good

JOUEN

Liked: Cleanliness, staff & service
2 Elevators were out of order....
Stayed 1 night in Jul 2023

4/10 Poor

Murat

Disliked: Property conditions & facilities
We couldn’t park our van there because of height limit of the garage. I had to park it at a different lot and walked back midnight!
Stayed 1 night in Jul 2022

10/10 Excellent

Roni

Liked: Staff & service
Disliked: Cleanliness, amenities
We just arrived and, even before we entered the room, a urine smell took place, so we asked to change the room (reception prompt attended, very professional). Even during the first day, looking in the surrounding of the restaurant, we saw a mouse running around. I saw a second mouse in the second day. We showed the mouse (!!) to one of the staff from the restaurant and she did not even pay attention. Looks something normal for them apparently. Breakfast was... poor, compared to Novotel in Luxembourg (we were there 5 days ago). Bathroom had some mold, under the windows some painting was peeling off. Staff was normal to bad - exception was one lady which said a really nice "good morning" every day. Recommend this hotel? I don't think so. If you have an alternative, keep with it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Feb 2025