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"Amazed by the service and staff"

"The staff at this hotel were very hospitable. They assisted with plans, dining reservations and provided parking service. Throughout our stay they called to check up on us and ask if everything was to our satisfaction. I felt sick during our stay and they even called to ask how I was feeling and if there was anything I needed. Overall excellent experience at this hotel."

"I upgraded to one of the studios which was a new experience for me but I enjoyed the view, the privacy, and having access to a kitchenette where I could keep snacks and whatnot. Maybe because they were refurbishing, but I was disappointed that there wasn’t a restaurant or bar on site to get a quick breakfast. The staff were very friendly and very accommodating."

"We were Lucky enough to get a room with a veranda! The most beautiful view of our month long Italy trip. Breakfast was like a royal buffet. Wonderful stay!!!"

"The hotel was beautiful, clean, and in a great location. The staff was very friendly, helpful, and gave us great recommendations. It was our honeymoon and they upgraded our suite, the room was immaculate and the view was stunning. Giuseppe at the front desk was awesome. The food was delicious. The weather was rainy but we still had an amazing time. 10/10 honeymoon."

"BEST HOTEL EVER "

"My wife and I just returned from a week-long stay at the Mazzaro sea Palace. We were captivated by everything about the resort, but most notably the superior quality of the staff. To begin, the hotel is in a beautiful setting on a small, peaceful cove. Our junior suite was large, well-appointed, comfortable, and spotless. The twice-daily room service ensured that it remained that way throughout our stay. We loved our private balcony where we could read, listen to music, and just absorb our beautiful, sunny, and warm environs. There were a couple of minor mechanical issues with equipment in our room, but those were fully rectified in but a few minutes. The breakfast fare was varied and nutritious. The dinner menu was first class, the food delicious, wine selection excellent. We were ably assisted in planning reasonably-priced day excursions to locations of interest outside of Taormina. By far the best part of staying at the Mazzaro Sea Palace was the superior caliber of the staff--front desk, restaurant wait staff, room keeping, pool and beach attendants, maintenance staff, concierge, and bell hops. Since we stayed a full week we were able to interact with several employees. Without a single exception, each individual employee did everything they could to ensure our comfort and best experience, doing so in an authentic and very friendly manner. If you're seeking an extraordinary five star experience in Sicilia, we highly recommend the Mazzaro Sea Palace."

"Second time staying at this hotel and we weren’t disappointed coming back. The hotel itself is somewhat dated, but the location, with the views over Etna and the fantastic pool and beach area are fantastic. The staff are friendly and helpful too…. all good! "

"Balconies overlooking the Ionian Sea, beautiful pool, luxury all the way! "