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Hotel Palacio Maya

4.0 star property
Art Deco hotel with a fitness center and a rooftop terrace

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Photo gallery for Hotel Palacio Maya

Exterior
Exterior
Daily buffet breakfast for a fee
1 bedroom, premium bedding, down comforters, minibar
Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AED 161
AED 195 total
includes taxes & fees
24 Apr - 25 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Down duvet
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • City view
  • 83 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite, Bathtub

Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Suite, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, premium bedding, down comforters, minibar

Basic Room

Highlights

Air conditioning
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Master

1 bedroom, premium bedding, down comforters, minibar

Suite Master

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Suite Presidential

1 bedroom, premium bedding, down comforters, minibar

Suite Presidential

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe

1 bedroom, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 6 min walk - 0.5 km
  • Yucatan International Convention Center - 8 min walk - 0.7 km
  • U.S. Consulate Merida - 13 min walk - 1.1 km
  • Plaza Grande - 2 min drive - 1.7 km
  • Mérida Cathedral - 3 min drive - 2.0 km

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Upscale hotel near Paseo de Montejo
Located close to Yucatan International Convention Center and U.S. Consulate Merida, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Concierge services, a porter/bellhop, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

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Reception

Hotel MID Project

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  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 605 reviews
The price is AED 164
AED 199 total
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Does Hotel Palacio Maya have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Palacio Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palacio Maya?

Self parking is free at this property.

What time is check-in at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palacio Maya?

Check-out is at noon.

Where is Hotel Palacio Maya located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate Merida and Parque Santa Lucía are also within 1 mi (2 km).

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Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 951 reviews
Rating 8 - Good. 266 out of 951 reviews
Rating 6 - Okay. 68 out of 951 reviews
Rating 4 - Poor. 17 out of 951 reviews
Rating 2 - Terrible. 31 out of 951 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night
Stayed 4 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Stayed 5 nights in Feb 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful!
Stayed 12 nights in Feb 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hidden gem
Stayed 2 nights in Mar 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Centro. Hot water for shower. Room service, Free parking onsite
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room, fabulous buffet breakfast and a la cart dinner, accommodating and gracious staff, lovely property and pool. Really extraordinarily!
Stayed 7 nights in Feb 2025

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate and priced efficiently.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful and kind staff!
Stayed 2 nights in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities
Nice property for roughly $50/night. Our TV didn’t work, but wasn’t our priority. Pool was nice, hammocks were amazing. Breakfast buffet was clearly a popular weekend destination for guests and non guests alike. It’s hard to beat an authentic buffet for roughly $12 USD. I would consider in the future.
Stayed 5 nights in Mar 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and the hotel y clean and the location, walking distances to the point of interest.
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Good experience
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was very spacious and nicely appointed, with comfortable beds. The staff was super friendly and helpful. The location is very convenient, with an easy walk to Paseo Montejo and the Central Park, with tons of shopping and restaurants of all types, from fancy to basic. The only issue we had was luke-warm water in the shower, but the overall value for money can't be beat.
Stayed 7 nights in Jan 2025

8/10 Good

RAUL

Liked: Cleanliness, staff & service
Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.
Stayed 3 nights in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Cleanliness, amenities
Comfortable and clean room. Every day new coffee. - Room key re-activate all day
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone
Stayed 6 nights in Feb 2025

8/10 Good

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near ventro
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The garden is a beautiful, peaceful oasis. The room and the AC are great!
Stayed 1 night in Nov 2024

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good here. It's mostly Yucateco here. But, front desk does speak some English.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice
Stayed 1 night in Jul 2024