Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bathtub
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have elevators
Property is also known as
Hotel Cupules Hotel
Hotel Cupules Mérida
Hotel Cupules Hotel Mérida
Frequently asked questions
Is Hotel Cupules pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel Cupules?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Hotel Cupules?
Check-out is at noon.
Where is Hotel Cupules located?
Located in the heart of Mérida, this hotel is within a 15-minute walk of Park of the Americas and Yucatan International Convention Center. U.S. Consulate Merida and Paseo de Montejo are also within 1 mi (2 km).
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Hotel Cupules Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy.
Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Fernando
Stayed 2 nights in Dec 2024
10/10 Excellent
MANUEL E
27 December 2024
MANUEL E
Stayed 1 night in Dec 2024
6/10 Okay
RAUL FRANCISCO
19 December 2024
Liked: Cleanliness
Bueno
RAUL FRANCISCO
Stayed 1 night in Dec 2024
8/10 Good
Frances
8 December 2024
Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
El aire acondicionado suena mucho, había moscos y moscas en la habitación, en el baño había cabellos en la ducha.
En la ducha no señala cuál es el jabón de cuerpo y cuál el shampoo.
Primero, me timaron con el precio, me dieron un precio en ésta app y me terminaron cobrando más.
A duras penas te dan papel para el baño y toallas. Ni un jaboncito, un shampoo, nada. Hay moteles con más cortesías.
El A/C goteó sobre nuestras cosas, y le falta mantenimiento porque hacía más ruido que enfriar. Entiendo que sea una propiedad vieja pero es el colmo.
El check in es nada más te doy la llave y allá está tu cuarto. El check out entregas llave y ya.
Nada alrededor para comer/compras rápidas.
Las camas son cómodas, eso sí.
Mala experiencia en general y eso que solo lo usé para llegar y dormir. El precio es elevado para lo que ofrece/el mtto