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Hacienda Uxmal Plantation & Museum

3.5 star property
Historic Santa Elena resort in Uxmal with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Uxmal Plantation & Museum

Outdoor pool, sun loungers
Garden
Body treatments, aromatherapy, body scrubs, facials
Bar (on property)
Queen Elizabeth & Prince Philip Suite | Living room | 29-inch flat-screen TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Housekeeping
The price is AED 1,221
AED 1,477 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Garden View

Superior Room, Garden View | Down comforters, minibar, in-room safe, individually decorated

Superior Room, Garden View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub

Superior Room, Jetted Tub | Down comforters, minibar, in-room safe, individually decorated

Superior Room, Jetted Tub

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private spa tub
Air conditioning
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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The price is AED 864
AED 1,045 total
includes taxes & fees
5 Jan - 6 January 2025
The Lodge At Uxmal

About the neighborhood

Map
At the heart of the archaeological park, Santa Elena, YUC, 97844

What's nearby

  • Uxmal Archaeological Site - 2 min walk
  • Pyramid of the Magician - 9 min walk
  • House of the Turtles - 13 min walk
  • Governors Palace - 13 min walk
  • Grutas de Loltún - 3 min drive

Getting around

  • Mérida International Airport (MID) - 65 min drive

Restaurants

  • ‪Ppapp Hol Chac - ‬4 min drive
  • ‪Restaurant Bar Cana-Nah - ‬4 min drive
  • ‪Halach Uinic - ‬4 min drive
  • ‪Yax Beh Uxmal - ‬4 min drive
  • ‪Coole Chepa Chi - ‬5 min walk

About this property

Hacienda Uxmal Plantation & Museum

Historic resort located in Uxmal
Consider a stay at Hacienda Uxmal Plantation & Museum and take advantage of free full breakfast, a poolside bar, and a terrace. Indulge in a body scrub, a massage, and a manicure/pedicure at the onsite spa. The on-site Mexican cuisine restaurant, RESTUARANTE UXMAL, offers breakfast, lunch, and dinner. Enjoy onsite activities like ecotours and hiking/biking. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk
  • A front-desk safe, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 67 individually furnished rooms offer thoughtful touches such as furnished patios and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 29-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hacienda Uxmal Plantation & Museum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • RESTUARANTE UXMAL

Things to do

  • Ecotours
  • Farming classes
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 29-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
11 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 4100.00 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Hotel Uxmal
Hacienda Uxmal Plantation Museum Resort Santa Elena
Uxmal Hacienda Hotel
Hacienda Uxmal Plantation Museum Hotel
Hacienda Plantation Museum Hotel
Hacienda Uxmal Plantation Museum Resort
Hacienda Plantation Museum
Hacienda Uxmal Plantation Museum Santa Elena
Hacienda Uxmal Plantation Mus
Hacienda Uxmal Plantation Museum
Hacienda Uxmal Plantation & Museum Resort
Hacienda Uxmal Plantation & Museum Santa Elena
Hacienda Uxmal Plantation Museum All Inclusive
Hacienda Uxmal Plantation & Museum Resort Santa Elena

Frequently asked questions

Does Hacienda Uxmal Plantation & Museum have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Uxmal Plantation & Museum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Uxmal Plantation & Museum?

Self parking is free at this property.

What time is check-in at Hacienda Uxmal Plantation & Museum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda Uxmal Plantation & Museum?

Check-out is at noon.

Does Hacienda Uxmal Plantation & Museum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4100.00 per vehicle applies.

Are there all-inclusive benefits at Hacienda Uxmal Plantation & Museum?

Some rate plans available at this resort are all-inclusive.

Where is Hacienda Uxmal Plantation & Museum located?

Located in Uxmal, this spa resort is within a 10-minute walk of Uxmal Archaeological Site, Gran Pirámide, and Casa de la Vieja. El Palomar and Casa del Adivino are also within 10 minutes.

Hacienda Uxmal Plantation & Museum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 497 reviews" "
Rating 8 - Good. 150 out of 497 reviews" "
Rating 6 - Okay. 40 out of 497 reviews" "
Rating 4 - Poor. 16 out of 497 reviews" "
Rating 2 - Terrible. 6 out of 497 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Stayed 1 night in Mar 2024

6/10 Okay

Jose, Corvallis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel Walk to Uxmal
Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site. Right adjacent to Archeological Park.
Stayed 3 nights in Jan 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Louis

Stayed 1 night in Jul 2023

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Retreat
Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Stayed 1 night in Apr 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!!!
It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Stayed 4 nights in Feb 2023

8/10 Good

Barbara, Boulder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Stayed 2 nights in Feb 2023

4/10 Poor

David

Traveled with partner
Disliked: Staff & service
Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
Stayed 2 nights in Jan 2023

10/10 Excellent

margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
Stayed 1 night in Jan 2023

4/10 Poor

Rodney S

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not a 4 star
Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive.
Stayed 2 nights in Jan 2023

10/10 Excellent

Judy

Stayed 2 nights in Jan 2023

10/10 Excellent

Herve

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fatima

Stayed 1 night in Sep 2022

8/10 Good

Carmellia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Stayed 2 nights in Aug 2022

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice and welcoming. This hotel is quiet at night and a hidden gem in the middle of a busy city. Love the pools and welcome drink as well. My wife loves it as well
Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

8/10 Good

JUAN PABLO, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Uxmal
Stayed 1 night in Apr 2022