44 Tingkat 1, Jalan Haji Kassim, Mentakab, Pahang, 28400
What's nearby
Mentakab Star Mall - 4 min drive
Taman Saga Mosque - 5 min drive
Taman Temerloh Jaya Mosque - 9 min drive
Stadium Temerloh - 10 min drive
Kubang Gajah Waterpark - 11 min drive
Getting around
Mentakab Station - 8 min walk
Restaurants
Restoran Ali - 1 min walk
Restoran Ar-roobha - 4 min walk
Takezen 竹膳日本料理 - 3 min walk
龍鄉園 Dragon Home Tea - 4 min walk
開飯 - 雜飯專賣店 Mixed Rice - 2 min walk
About this property
Hotel Jelai Mentakab
Property highlights
Hotel Jelai Mentakab provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
A 24-hour front desk and concierge services
Room features
All guestrooms at Hotel Jelai Mentakab include comforts such as air conditioning, as well as amenities like free WiFi and free newspapers.
Other amenities include:
Bathrooms with showers and bidets
32-inch flat-screen TVs with satellite channels
Electric kettles, daily housekeeping, and desks
Languages
English, Malay
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 12
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 20.00 per stay
A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Jelai Mentakab
Hotel Jelai Mentakab Pahang
Hotel Jelai Mentakab Hotel
Hotel Jelai Mentakab Mentakab
Hotel Jelai Mentakab Hotel Mentakab
Frequently asked questions
Is Hotel Jelai Mentakab pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Jelai Mentakab?
Hotel Jelai Mentakab doesn't offer parking.
What time is check-in at Hotel Jelai Mentakab?
Check-in begins at 3 PM.
What time is check-out at Hotel Jelai Mentakab?
Check-out is at noon.
Where is Hotel Jelai Mentakab located?
Situated in Mentakab, this hotel is 2 mi (3.3 km) from Taman Saga Mosque and 2.1 mi (3.4 km) from Mentakab Star Mall. Taman Temerloh Jaya Mosque and Stadium Temerloh are also within 9 mi (15 km). Mentakab Station is 8 minutes by foot.
Hotel Jelai Mentakab Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 8 reviews" "
10 - Excellent
1
Rating 8 - Good. 2 out of 8 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 8 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 8 reviews" "
4 - Poor
4
Rating 2 - Terrible. 0 out of 8 reviews" "
2 - Terrible
0
6.4/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
4/10 Poor
SHAHKANDER
3 August 2019
Price Issue
The prize paid was more than what was initially shown on the website
Was unhappy with our stay. We had to wait for half an hour before we could checked in and the staff did not apologies for making us wait. When we entered our room there was strong smell of cigarette smoke. Some body must have smoked in room before. TV had only 1 channel. Next morning no breakfast was served (Booking inclusive of breakfast). Staff did not inform us until we asked her, because the hotel had only 6 rooms occupied. Is that our problem? Even if there was only 1 room occupied, breakfast has to be served since it was promised when booking was made. Again, no 'sorry'. Room was not made up and towels were not replaced. We had to ask for fresh towels and waited for nearly an hour. We had to call the front desk to remind her that we are still waiting for the towels.
The room was smelly from previous smokers. Floor was sticky with dirt still under the bed. Air-conditioner is not good and there are no fan in the room to circulate the air. Toilet seems to be stuck as it is not flowing properly. Worst of all, housekeeping already left and no one to assist. WIFI was OK though.
Booking reference number is different from what we have. Hotels are seeing our bookings from Expedia.com and its reference number is different from hotels.com's.
This sometimes slow down the check in process.
The room and bathroom was clean but the bedsheets and pillow cases stinks. Both sides of the pillow smells different ie someone's perfume and the other side none.
Overall was okay.
Even though the neighbourhood is not bad, will not consider to stay here anymore as the bedsheets seems dirty.