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"Friendly reception"

"This property was a dream. Would go back in a heart beat. If you are driving, the parking is tight. We opted to cab to the city center. "

"Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect "

"Very nice property and room was excellent "

"They were doing construction right in front of hotel(all windows faced that way)"

"The hotel is a beautiful property but certainly it’s showing its age as even the room key is truly a room key and not a key card. I guess it’s just the nostalgia of an older hotel. There is also very limited dining in surrounding area but the restaurant in the hotel is great. Due its location, there is little to sometimes no uber or taxi available hence it can be pricey getting a car via the concierge. From the moment you arrive, the porter and the bell men are very friendly. As you accent the elevator to the second story, you are greeted with a grand staircase and the front desk are to the left hand side who are also very friendly. It’s certainly has the feel of the RITZ Paris without the multi-million dollar makeover. The overall experience was wonderful and the rooms are well appointed with all the expected amenities which one comes to expect from a true 5 star hotel. I think one thing is missing is maybe a hotel car which would allow guests to get to surrounding restaurants (within a 5 miles radius) or the boat terminal which is only a 15 min walk, but it would certainly make the lives of their patrons a lot easier. "

"Excellent chic comfortable hotel, perfectly located and renovated."

"Wonderful!"

"Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate. "