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Homewood Suites Southwind - Hacks Cross

3.0 star property
Memphis hotel in Lakes of Forest Hill with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Premium bedding, in-room safe, iron/ironing board
Reception
Exterior
Flat-screen TV, pay movies

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is AED 340
AED 410 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Ceiling fan
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Memphis Southeast-Germantown by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 490 reviews
The price is AED 290
AED 332 total
includes taxes & fees
23 Feb - 24 Feb
Holiday Inn & Suites Memphis Southeast-Germantown by IHG

About the neighborhood

Map
3583 Hacks Cross Rd, Memphis, TN, 38125

What's nearby

  • TPC Southwind - 3 min drive
  • Mike Rose Soccer Complex - 5 min drive
  • Carriage Crossing - 7 min drive
  • University of Memphis - 15 min drive
  • Graceland - 20 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chow Time - ‬2 min drive
  • ‪East End Grill - ‬4 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free to-go breakfast, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an outdoor tennis court, and express check-out
  • Express check-in, a gift shop, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with spring water tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • Free on-the-go breakfast available weekends 7:00 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Spring water bathtub
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross have a pool?

Yes, this property has an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross pet-friendly?

Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites Southwind - Hacks Cross?

Self parking is free at this property.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Homewood Suites Southwind - Hacks Cross?

Check-out is at 11 AM.

Where is Homewood Suites Southwind - Hacks Cross located?

Located in Lakes of Forest Hill, this hotel is within 2 mi (3 km) of Shoppes At Hacks Cross, TPC Southwind, and Topgolf Memphis. Cotton Plant Shops and Riverdale Crossing are also within 3 mi (5 km).

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 188 out of 460 reviews
Rating 8 - Good. 112 out of 460 reviews
Rating 6 - Okay. 59 out of 460 reviews
Rating 4 - Poor. 63 out of 460 reviews
Rating 2 - Terrible. 38 out of 460 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Veronica

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness
Nice room. Decent Breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Business traveler
Liked: Staff & service, amenities
Ms. Betty and the staff were extremely pleasant and helpful. I look forward to seeing them again when I return. Not having a shuttle is not good.
Stayed 3 nights in Jan 2025

6/10 Okay

Angela

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The porcelain was chipping from bath tub and toilet. The room appeared to be older and needed updating. Staff was excellent, friendly, and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark, ethridge

Business traveler, Traveled with pets
Liked: Amenities
Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Stayed 1 night in Dec 2024

2/10 Terrible

Kendriauna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was locked out of my room and couldn’t get back into it until the following morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Amenities
Very clean and inviting
Stayed 1 night in Nov 2024

2/10 Terrible

Robin, Canton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure if we have ever had such a bad experience. Room was not ready when we got there at 5pm. There was a lobby full of angry people waiting to get checked in. Rooms “were not clean yet” and later “the A/C isn't working in your room” They finally had a room available at 8pm but had to separate us from our daughter into 2 rooms to accommodate our family. And the A/C didn’t work in one of the rooms!! When I called to report the AC didn’t work they said “I’m sorry we don’t have any other rooms to move you to.” Seriously!? It was so hot. Plus they tried to charge us $200 MORE than what I booked on Expedia. The rooms were not clean and showing significant signs of wear and tear. This hotel is in need of better staffing.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Director
I have a peaceful night and a great experience .
Stayed 1 night in Nov 2024

8/10 Good

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a nice quiet location and we had a good stay, the staff was amazing, everyone was super nice and friendly. Only reason I gave an over all rating of four stars is because there was a few things in the room that could use some upgrading but over all we had a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the kitchen, to house keeping) were all very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly. The lobby was decorated for fall it was very inviting
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The one backdoor would not unlock, otherwise the property was great
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Disliked: Staff & service
No kitchen utensils, white towels were stained
Stayed 2 nights in Sep 2024

10/10 Excellent

Quincy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Twianie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist stated that the hotel had handicap accessible rooms. They did not. She did not know that a walk in shower was not the same as "handicap accessible". This shows a lack of training. When I reported that the room was not handicap accessible, I was told that one would be available the next day at 4pm. I waited... I called early the next day (at 1 pm) just to check to see if I could get in the room early. The receptionist said " oh, he's not going anywhere". No one bothered to tell me. I was faced with another day without handicap accessible accommodations. To add to the situation, the first floor carpet was filthy and torn. I tripped coming down the hallway. The first floor hallway is filthy, surely your staff sees this.. The breakfast meat options consisted of several different versions of pork.... Pork Bacon, Pork Sausage... Pork. Consider a meat other than Pork. .... Ex. Turkey, Chicken or Beef... And a Mexican couple sat in the back parking lot, late into the night blasting Mexican Music.... where was security? I left the hotel looking for a peaceful , clean, handicap accessible room at another hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away
Very nice area and hotel. The ladies at the check in desk were so nice.
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
We only had a trash can in bathroom, not kitchen or living room. The towel rack fell off wall only one hand towel.
Stayed 2 nights in Aug 2024

6/10 Okay

Tara, lompoc

Business traveler
Sink was broken and toilet wouldnt flush
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2024