Memphis International Airport (MEM) - 23 min drive
Restaurants
Southland Casino Hotel
Chick-fil-A
Church's Chicken
Sammy Hagar's Red Rocker Bar & Grill
McDonald's
About this property
Holiday Inn Express and Suites West Memphis by IHG
Hotel near Beale Street
Free full breakfast, a terrace, and laundry facilities are just a few of the amenities provided at Holiday Inn Express and Suites West Memphis by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool with sun loungers
Free self parking
Express check-out, an elevator, and meeting rooms
A banquet hall, a 24-hour front desk, and luggage storage
Guest reviews say great things about the helpful staff
Room features
All 84 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
Sofa beds and free cribs/infant beds
Bathrooms with deep soaking tubs and free toiletries
42-inch flat-screen TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Things to do
24-hour fitness center
Seasonal outdoor pool
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Sofa bed
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Business services
24-hour business center
Meeting rooms
Outdoors
Pool sun loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Heating
Pillow menu
Sofa bed
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
42-inch flat-screen TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from November 18 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
We should mention
The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis
Frequently asked questions
Does Holiday Inn Express and Suites West Memphis by IHG have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.
Is Holiday Inn Express and Suites West Memphis by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express and Suites West Memphis by IHG?
Self parking is free at this property.
What time is check-in at Holiday Inn Express and Suites West Memphis by IHG?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Express and Suites West Memphis by IHG?
Check-out is at 11 AM.
Where is Holiday Inn Express and Suites West Memphis by IHG located?
Situated in West Memphis, this hotel is within 1 mi (2 km) of Baptist Memorial Hospital Crittenden and Holiday Plaza. Worthington Park and Southland Casino Racing are also within 2 mi (3 km).
Holiday Inn Express and Suites West Memphis by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 422 out of 737 reviews
10 - Excellent
422
Rating 8 - Good. 194 out of 737 reviews
8 - Good
194
Rating 6 - Okay. 61 out of 737 reviews
6 - Okay
61
Rating 4 - Poor. 33 out of 737 reviews
4 - Poor
33
Rating 2 - Terrible. 27 out of 737 reviews
2 - Terrible
27
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Alisha
Business traveler, Traveled with pets, Traveled with family
The shower head was inadequate for my needs they were not reach far enough the shower had no non-slip material in it and I almost fell and killed myself I would not recommend this hotel to anybody that is handicapped or otherwise cuz they obviously don't care about anybody the manager did not even apologize
Great customer service. The noise from the freeway was loud so it took quite a while to fall asleep. Bed was comfortable and room was clean. Quick trip right around the corner for coffee in the morning.
Staff were very nice and helpful. Room was what we needed for a family of 5 but the tub did not drain well so after 3 showers I was standing in ankle deep water while showering. Breakfast was good quality and variety but there were several pieces of hair in the batch of bacon; staff was quick to swap it out but it was clear the issue was from preparation.
Paper thin walls, needs new mattress but good breakfast
Jennifer
Stayed 1 night in Nov 2024
6/10 Okay
Lloyd
Traveled with partner
3 November 2024
Liked: Staff & service
The facility can use some updates. Overall, the room was clean.
Lloyd
Stayed 2 nights in Nov 2024
6/10 Okay
Maria, Winston Salem
Traveled with family
22 October 2024
Disliked: Staff & service
things in the room didn’t work and not handled properly.
no one at the front desk because they’re all congregating around the corner. poor customer service FYI this was the second hotel off I40 that was a horrible experience. especially after a long distance drive
Maria
Stayed 1 night in Oct 2024
10/10 Excellent
Nick
18 October 2024
Nick
Stayed 1 night in Oct 2024
4/10 Poor
Coleman
Business traveler
18 October 2024
Disliked: Cleanliness, amenities
The room had mold black mold on the air conditioner vent. I couldn’t find a towel without someone else’s hair on it. The carpet is nasty and shower was not cleaned. I frequent here and this hotel is consistently getting worse.
I only have positive things to say, The staff all were courteous and helpful. The room had plenty of space. Very quiet and I had no problems sleeping. The breakfast bar was good. The rate was reasonable. I would stay here again if I come back to the area to visit.