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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

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Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Meeting facility
Point of interest
Point of interest
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast available
The current price is AED 426
AED 512 total
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk - 0.4 km
  • Bass Pro Shops at the Pyramid - 12 min walk - 1.0 km
  • Peabody Ducks - 18 min walk - 1.5 km
  • Beale Street - 2 min drive - 1.8 km
  • FedEx Forum - 2 min drive - 2.0 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Bass Pro Shops at the Pyramid
Near Peabody Ducks and Beale Street, Crowne Plaza Memphis Downtown Hotel by IHG provides a library, dry cleaning/laundry services, and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a business center and a bar.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Express check-out, express check-in, and a TV in the lobby
  • An elevator, a front-desk safe, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Similar properties

Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,526 reviews
The price is AED 389
AED 468 total
includes taxes & fees
21 May - 22 May
Hotel Indigo Memphis Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mi (2 km).

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Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 106 out of 233 reviews
Rating 8 - Good. 41 out of 233 reviews
Rating 6 - Okay. 38 out of 233 reviews
Rating 4 - Poor. 23 out of 233 reviews
Rating 2 - Terrible. 25 out of 233 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

katina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Alanna A.

Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerrion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

immacolata mary

Disliked: Amenities
Not a bad location as far as distance from Beale st. But the homeless make the area around the hotel their turf. If you have a car it is ok but if you are walking everywhere it can be dangerous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing‼️ They made my stay wonderful the property isn’t as bad as the reviews make it seem yes it’s outdated but it’s somewhere you can sleep comfortably‼️
Stayed 3 nights in Feb 2025

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips
Stayed 2 nights in Apr 2025

8/10 Good

Frieda

Liked: Cleanliness
Dirty
Stayed 1 night in Apr 2025

4/10 Poor

Tracey

Liked: Cleanliness
Disliked: Staff & service
First of all they made us scan our debit card twice saying one ddnt go through and what little we had for us to spend on Easter Sunday b4 heading back home n my child ddnt even get to see the zoo we were just worried about the gas n for us to eat with sad very sad we were
Stayed 1 night in Apr 2025

10/10 Excellent

Tate

Liked: Staff & service, amenities, property conditions & facilities
My group had a fabulous time. The shuttle was the best thing . It took us all over Downtown Memphis. The rooms were nice and clean and all the staff was super nice and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the 10 day stay was good. Only problem was that when I received the bill I was charged a different amount each day when I thought I signed up for a fixed amount per day.
Stayed 10 nights in Mar 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice stay
Stayed 1 night in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
About what you'd expect.
Stayed 7 nights in Mar 2025

6/10 Okay

Latroy

Liked: Staff & service
Mattress to hard
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Liked: Cleanliness
Remote tv buttons wore out
Stayed 1 night in Apr 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
Stayed 5 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Marilyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was told the new owner will be investing in the property -- I hope so. The highway noise on that side of the building made it impossible to sleep once the trucks start rolling at 6am -- they need noise blocking windows. The staff was always attentive, but the hotel was a little over-worn feeling. There's no bar (pending new liquor license, I'm told). The restaurant menu is very limited. Buffet breakfast at $20 of the quality you expect to be included.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer

Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Wes

Disliked: Cleanliness, amenities, property conditions & facilities
Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location
Stayed 1 night in Apr 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Rooms could be more up to date!!!!
Stayed 2 nights in Jan 2025

6/10 Okay

David Gary

Liked: Staff & service
Disliked: Amenities
Hotel was fine. First roomed of smoke. Hotel did not let us check in early even though we had a five day reservation. Second room had water damage. Hotel needs work. I hate hotels that aren’t in the business of hospitality.
Stayed 5 nights in Feb 2025