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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

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Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Meeting facility
Point of interest
Point of interest
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast available
The current price is AED 459
AED 551 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet friendly
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  • Restaurant
8.2 out of 10, Very Good, 1,522 reviews
The price is AED 430
AED 516 total
includes taxes & fees
23 Mar - 24 Mar
Hotel Indigo Memphis Downtown by IHG

About the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk
  • Bass Pro Shops at the Pyramid - 12 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street - 2 min drive
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Renasant Convention Center
Located close to Beale Street and FedEx Forum, Crowne Plaza Memphis Downtown Hotel by IHG provides a library, dry cleaning/laundry services, and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a business center and a bar.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Express check-out, express check-in, and ATM/banking services
  • Free newspapers, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:00 AM: USD 7-20 for adults and USD 7-20 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Notes & Provisions

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2320 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 5-minute walk of St. Mary's Catholic Church and Renasant Convention Center. Beale Street and Bass Pro Shops at the Pyramid are also within 1 mi (2 km).

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Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 188 reviews
Rating 8 - Good. 34 out of 188 reviews
Rating 6 - Okay. 31 out of 188 reviews
Rating 4 - Poor. 18 out of 188 reviews
Rating 2 - Terrible. 23 out of 188 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tate

Liked: Staff & service, amenities, property conditions & facilities
My group had a fabulous time. The shuttle was the best thing . It took us all over Downtown Memphis. The rooms were nice and clean and all the staff was super nice and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice stay
Stayed 1 night in Sep 2024

6/10 Okay

David Gary

Liked: Staff & service
Disliked: Amenities
Hotel was fine. First roomed of smoke. Hotel did not let us check in early even though we had a five day reservation. Second room had water damage. Hotel needs work. I hate hotels that aren’t in the business of hospitality.
Stayed 5 nights in Feb 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Rooms could be more up to date!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Robby

Liked: Staff & service
Disliked: Property conditions & facilities
This Crowne Plaza was in very poor shape.
Stayed 1 night in Dec 2024

4/10 Poor

John

Wall paper peeling. Toilet running constantly. Turned AC down to 68 but felt like 75
Stayed 3 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable…….
Stayed 2 nights in Aug 2024

10/10 Excellent

aleatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Darryl

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Near Beale st. Clean property.
Stayed 3 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car
Stayed 2 nights in Aug 2024

10/10 Excellent

Takeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great room!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best near state line
Great rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Good workers
Stayed 1 night in Sep 2024

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Was great place , enjoyed it very much
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice rooms. Breakfast was amazing. Staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, good room
Stayed 3 nights in May 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it’s a nice property it is a 50 dollar deposit
Stayed 1 night in Aug 2024