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Metro Apartments on Bank Place

4.0 star property
Discover the city's best-kept secrets with expert concierge services. Elevate your stay with laundry facilities and luggage storage.

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Exterior
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Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi
Metro Apartments on Bank Place offers a convenient retreat in the heart of Melbourne. Stay connected with free in-room WiFi, explore nearby attractions like SEA LIFE Melbourne, and enjoy concierge services to make your stay seamless.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 32-inch LCD TV with digital channels, TV

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen Apartment

Studio Queen Apartment | In-room safe, desk, iron/ironing board, free WiFi

Studio Queen Apartment

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Clothes dryer
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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7.6 out of 10, Good, 4,117 reviews
The price is AED 343
AED 371 total
includes taxes & fees
17 Feb - 18 Feb
Oaks Melbourne on Collins Suites

About the neighborhood

Map
18 Bank Place, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 10 min walk
  • Queen Victoria Market - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino - 14 min walk
  • Marvel Stadium - 15 min walk

Getting around

  • Flagstaff Station - 9 min walk
  • Southern Cross Station - 10 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬1 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬2 min walk
  • ‪Sherlock Holmes - ‬3 min walk

About this property

Metro Apartments on Bank Place

Hotel near SEA LIFE Melbourne
Located close to Melbourne Central and Crown Casino, Metro Apartments on Bank Place provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Concierge services, tour/ticket assistance, and an elevator
Room features
All guestrooms at Metro Apartments on Bank Place have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, stovetops, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking within 1312 ft (AUD 25 per day); discounts available; reservations required

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Stovetop

More

  • Desk
  • Dryer
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (noon - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 25 per day (1312 ft away)
  • Bed sheets fee: AUD 60 per bed, per week (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Bank Place
Bank Place Apartments
Metro Apartments Bank Place
Metro Apartments Bank Place Melbourne
Metro Bank Place
Metro Bank Place Melbourne
Metro Apartments On Bank Place Hotel Melbourne
Metro Apartments Bank Place Apartment Melbourne
Metro Apartments Bank Place Apartment
Metro Apartments on Bank Place Hotel
Metro Apartments on Bank Place Melbourne
Metro Apartments on Bank Place Hotel Melbourne

Frequently asked questions

Is Metro Apartments on Bank Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Metro Apartments on Bank Place?

This hotel doesn't offer parking.

What time is check-in at Metro Apartments on Bank Place?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Metro Apartments on Bank Place?

Check-out is at 10 AM.

Where is Metro Apartments on Bank Place located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne and Melbourne Central. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 9 minutes by foot and Southern Cross Station is 10 minutes.

Metro Apartments on Bank Place Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 446 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely studio apartment that is well equipped and conveniently located.
Stayed 8 nights in Jan 2024

4/10 Poor

Kegan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response
Stayed 8 nights in Jan 2024

10/10 Excellent

glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for our stay. In the heart of the city with everything in walking distance.
Stayed 2 nights in Sep 2023

10/10 Excellent

brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel!
Stayed 1 night in Aug 2023

4/10 Poor

Dimitry

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment.
Stayed 4 nights in Aug 2023

8/10 Good

Phil

Liked: Staff & service, amenities
Convenient and tidy place to stay with good location
Stayed 2 nights in Aug 2023

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to dining, theatre, shopping and the Tram
Stayed 7 nights in Jul 2023

6/10 Okay

Tracy

Liked: Amenities
Disliked: Cleanliness
Good location. Bathroom could do with renovation.
Stayed 3 nights in May 2023

8/10 Good

Emma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean, basic apartment.
Stayed 4 nights in Mar 2023

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position
Stayed 2 nights in Mar 2023

4/10 Poor

Christopher, Camperdown

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is decent but there are pubs downstairs that make a fair bit of noise on a Fri/Sat Night. The room we stayed in needed some repairs and a refreshment. The sink tap was loose and wobbly and was barely usable. The toilet wasn't super clean and the toilet paper was one ply. The pillow was also poor quality and extremely flat and the bed was pretty soft. Overall it was average at best and wouldn't stay again
Stayed 2 nights in Mar 2023

6/10 Okay

Thomas

Business traveler
The property was overall basic and spacious, and achieved what I required, somewhere to rest my head, in a quiet location. The door to the balcony was locked without the ability to utilise it, and all other windows were locked shut without the ability to obtain fresh air in the apartment. The window in the kitchen did not have a full set of blinds, which was a little unnerving for one who wants privacy. A number of other items did stand out throughout the apartment. However at the end of the day, if the price is right I would consider returning to spend another night.
Stayed 1 night in Feb 2023

2/10 Terrible

Frances

Stayed 10 nights in Jan 2023

10/10 Excellent

Gregory

Stayed 1 night in Dec 2022

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy at night. Whilst convenient to town, the loud music from a nearby nightclub or pub went on until 3am on Friday and 4am on Saturday. Rundown but OK for the price, the only real drawback was the noise. Staff on check-in were very friendly and helpful.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Location ideal in an average apartment.
Staff very obliging, apartment cleaned. Decor is tired and cluttered and the lounge was stained
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was the perfect location for us. Very easy instructions and communication. We found the room had everything we needed for our stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Melbourne!
Great location in the CBD! Very close to many sights and shops. But because of that, there were some nights where there was loud noise at night/in the morning. Wasn't too much of a problem for me. The room was very cozy and had everything I needed. It did get stuffy at times though. Overall, the place is good for those wanting to keep to themselves and have an apartment-style vibe.
picture of living room area
Stayed 8 nights in Nov 2022

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
was given one room, but this had a fuse box that was making noise, so I asked to move. They moved me and advised that the new room was "noisy" but I was not told that the noise came from a nightclub and that the noise could go on till 4.30am. If they had, I would have stayed in the first room. Shelves where glasses stored had not been cleaned in either room for weeks. Bed in the second room had a leg missing. I would not recommend and I would not return.

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-contained apartment had everything needed for 6 day stay. Great location near bars & restaurants. Friendly & helpful Manager. Would definitely stay again.
Stayed 6 nights in Sep 2022

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Easy checkin and checkout. Nice and clean but smaller than led to believe in pictures. No milk provided even though tea and coffee were.
Stayed 2 nights in Sep 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were exceptionally clean and had everything from a dishwasher, washing machine/dryer, heater. Close to southern cross station and multiple tram routes, lots of shopping and dining options and to top it off the staff are so personable and professional!
Stayed 6 nights in Aug 2022

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants near by were great. Loved the Roti Bar!
Stayed 2 nights in Jul 2022