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Mercure Welcome Melbourne

4.0 star property
Hotel with a 24-hour front desk, steps from Melbourne Central

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Welcome Melbourne

Exterior
Lobby
Exterior
Sports facility
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
The price is AED 250
AED 275 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 23 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Superior Family Room, 1 King Bed & 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Grand Chancellor Melbourne

Free WiFi
Restaurant
Air conditioning
Gym
8.2 out of 10, Very Good, (1005)
The price is AED 272
AED 299 total
includes taxes & fees
24 Nov - 25 Nov
Hotel Grand Chancellor Melbourne

About the neighborhood

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Princess Theatre - 9 min walk - 0.8 km
  • Queen Victoria Market - 13 min walk - 1.2 km
  • Crown Casino - 4 min drive - 2.1 km
  • Marvel Stadium - 4 min drive - 3.0 km

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Din Tai Fung - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tetsujin - ‬2 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Mekong - ‬1 min walk

About this property

Mercure Welcome Melbourne

Upscale hotel near Melbourne Central
Located close to Princess Theatre and Queen Victoria Market, Mercure Welcome Melbourne provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site local cuisine restaurant, The Louden Kitchen Grill, offers breakfast and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a computer station, and a 24-hour front desk
  • Concierge services, a water dispenser, and free newspapers
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 330 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 46-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 24 per night)
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 984 ft (AUD 24 per night)

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 25 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Louden Kitchen Grill
  • Soul Cafe

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • High pile carpet in room
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 46-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered self parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Welcome Melbourne?

Self parking is available for AUD 24 per night.

What time is check-in at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1003 reviews" "
Rating 8 - Good. 383 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felicita, St Ives

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
very convenient to shops/restaurants/transport
Stayed 6 nights in Nov 2024

8/10 Good

Nicole

Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed for 4 nights, and not once was the room made up or fresh towels supplied, rubbish emptied or coffee/tea replenished. I didn't actually see a cleaning cart or hear a vacuum cleaner the whole time I was there. That aside, the hotel is in a great location, and there is a good buffet breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sophia

Stayed 3 nights in Oct 2024

8/10 Good

Toti

Stayed 6 nights in Oct 2024

6/10 Okay

Maria

Close to various malls in Melbourne , shops and trams. Walkable to so many places to eat or take out food. Suggestions for improvement: reception needs to be more personable and make you feel more welcoming. Although towels, tissues, toilet paper can be requested anytime and we stayed 5 nights, we felt that the room should be cleared of rubbish and cleaned more than just once
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel as everything you need is an easy walk and the free tram system is easily accessible as well.
Stayed 2 nights in Nov 2024

8/10 Good

claudette

Business traveler
It was ok, first time there. I found it hard to work in the room due to insufficient lighting.. they need a lamp on the desk.
Stayed 5 nights in Oct 2024

2/10 Terrible

Sun, Nar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were tiny pieces of broken glasses on the room carpets, very little remaining shower gel etc
Stayed 4 nights in Oct 2024

8/10 Good

Jazmyn Miriam

Stayed 1 night in Oct 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

IRENE

Traveled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 3 nights in Oct 2024

4/10 Poor

Maureen

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Pasenadee

Liked: Cleanliness, staff & service
I found it a little dry or dusty in there.
Stayed 2 nights in Oct 2024

6/10 Okay

Peeranan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rod

Needs 2 chairs for a room for 2 people
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, neat and well presented. The staff were very helpful, and went out of their way to make our stay enjoyable.
Stayed 1 night in Oct 2024

8/10 Good

Leewen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good selection at the compliment breakfast buffet
Stayed 2 nights in Sep 2024

8/10 Good

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were approacable and friendly. I have concerns about the billing system. I shared this via Mercure and expedia's website communication system. I am still waiting for a reply
Stayed 7 nights in Sep 2024

4/10 Poor

Daren

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Philly

Traveled with partner
Not enough coffee in room
Stayed 3 nights in Sep 2024

8/10 Good

Shino

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jagir Singh

Traveled with family
Near CBD
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the room was as expected.
Stayed 4 nights in Jul 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Location for Shopping and Dining...all walkable. Hotel Staff were very nice and helpful, would stay again. Property also very safe, clean and tidy.
Stayed 5 nights in Sep 2024