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Mercure Melbourne Caroline Springs

4.5 star property
Lakefront Melbourne hotel in Caroline Springs with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Melbourne Caroline Springs

Terrace/patio
Exterior
Minibar, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is AED 392
Price available on 08/11/2024

Room options

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio
Quest Caroline Springs
Kitchen
Pet friendly
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (533)
The price is AED 398
AED 442 total
includes taxes & fees
4 Nov 2024 - 5 Nov 2024
Quest Caroline Springs

About the neighborhood

Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • Watergardens Town Centre - 7 min drive
  • Sunshine Hospital - 11 min drive
  • Flemington Racecourse - 19 min drive
  • Crown Casino - 23 min drive
  • Marvel Stadium - 24 min drive

Getting around

  • Caroline Springs Station - 6 min drive
  • Keilor Plains Station - 6 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Jolly Miller Caroline Springs - ‬2 min walk
  • ‪Priya Indian Cuisine - ‬3 min walk

About this property

Mercure Melbourne Caroline Springs

Hotel located in Caroline Springs
You can look forward to a terrace, a coffee shop/cafe, and a playground at Mercure Melbourne Caroline Springs. For some rest and relaxation, visit the spa tub. The on-site restaurant, Westwaters Bistro, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a ballroom
  • A 24-hour front desk, a TV in the lobby, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like separate sitting areas and WiFi.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Balconies, separate sitting areas, and free infant beds

Languages

English

Property amenities

Restaurants on site

  • Westwaters Bistro

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 44.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 25 for adults, and AUD 10 to 10 for children
  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)
  • Fee for in-room wired internet: AUD 20 per night (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Caroline Springs
Mercure Melbourne Hotel Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Sp
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Does Mercure Melbourne Caroline Springs have a pool?

Yes, this property has an indoor pool.

Is Mercure Melbourne Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Caroline Springs?

Self parking is free at this property.

What time is check-in at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Melbourne Caroline Springs?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Mercure Melbourne Caroline Springs located?

Located in Caroline Springs, this hotel is within 3 mi (5 km) of Ravenhall Nature Conservation Reserve, Clarke Road Streamside Reserve, and Iramoo Wildlife Park. Watergardens Town Centre and Mount Derrimut Nature Conservation Reserve are also within 6 mi (10 km).

Mercure Melbourne Caroline Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 694 reviews" "
Rating 8 - Good. 204 out of 694 reviews" "
Rating 6 - Okay. 42 out of 694 reviews" "
Rating 4 - Poor. 19 out of 694 reviews" "
Rating 2 - Terrible. 18 out of 694 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Bianca, Cairnlea

Liked: Cleanliness, staff & service, property conditions & facilities
Room service finishes at 9, no mini bar, although a small snack menu is provided and you can order a small selection of mini bar items.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raaj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went accordingly & i m satisfied.
Stayed 3 nights in Sep 2024

10/10 Excellent

amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amezing app nice
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rajan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
1. The lady in the morning when I checked out was not very helpful. 2. The lady had a bad attitude. 3. Was not helpful when asked for anything. 4. No Toothbrush or shaving in the room. 5. When asked the receptionist in the morning she said she don't have in stock. Such a big hotel and no good service Also, when I booked the room there was a sofa available in the room as per the photos. But when I reached at the room there was no sofa. When I called the staff they said its the same in all the rooms. But my friend stayed at the hotel before as well who recommended me this place confirmed there was a sofa in the rooms. Its should have things that you see when you make the booking or made clear that it can be different. Wont be booking this place again.
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Beds comfortable, rooms were clean. The pool not heated!! In Melbourne! In winter!!!
Stayed 3 nights in Jul 2024

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to family
Stayed 2 nights in Jun 2024

8/10 Good

Jie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Max

Great location
Stayed 6 nights in Apr 2024

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious rooms
Stayed 1 night in Apr 2024

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , WIFI however not great.
Stayed 1 night in Mar 2024

8/10 Good

H

I am astounded that this property does not have an accessible room. I struggled in the shower as there aren't even grab rails avialable.
Stayed 5 nights in Feb 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Excellent
Stayed 1 night in Jan 2024

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, though distant from Melbourne CBD and airport, despite coming up with search for airport hotels. Felt safe running/walking in area, many nearby dining options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little getaway
Great customer service clean, friendly, helpful, comfortable, spacious
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, very quite and close to alot of amenities.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carmel

Stayed 5 nights in Jan 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Robyn

Stayed 1 night in Dec 2023

10/10 Excellent

chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that should be made clearer is the fact u need a $250 bond on arrival as i wasnt aware of that apparently its in the terms and conditions but i didnt see it
Stayed 1 night in Dec 2023

10/10 Excellent

Keti

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 2 nights in Nov 2023

8/10 Good

Dawn

Stayed 1 night in Nov 2023