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Arrow on Swanston

3.5 star property
Escape to a family-friendly haven with an outdoor pool and rooftop views of Melbourne’s vibrant streets. Savor local cuisine at Cafe Crema or explore nearby Queen Victoria Market.

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Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property - evening/night
Premium Penthouse Apartment | Living area | 40-inch LCD TV with digital channels, TV
Premium Penthouse Apartment | City view
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym
  • Laundry
The current price is AED 263
AED 290 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Studio Apartment

Studio Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
4 bedrooms
Blackout drapes/curtains
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Single Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Spacious Family Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Single beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for One Bedroom Penthouse Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Similar properties

Exterior

Great Southern Hotel Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 1,876 reviews
The price is AED 180
AED 197 total
includes taxes & fees
9 Feb - 10 Feb
Great Southern Hotel Melbourne

About the neighborhood

Map
488 Swanston Street, Carlton, VIC, 3053

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Princess Theatre - 14 min walk
  • Royal Melbourne Hospital - 18 min walk
  • Marvel Stadium - 3 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly Melbourne aparthotel in Carlton with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 4 meeting rooms
  • Business center
  • Laptop workspace
  • Conference center (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Hair salon
  • Banquet hall

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Check-out is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 614 out of 2367 reviews
Rating 8 - Good. 744 out of 2367 reviews
Rating 6 - Okay. 441 out of 2367 reviews
Rating 4 - Poor. 291 out of 2367 reviews
Rating 2 - Terrible. 277 out of 2367 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bjorn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with spacious rooms and clean bathroom
Stayed 1 night in Feb 2025

10/10 Excellent

Khaza

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay, rooms were quite nice
Stayed 1 night in Feb 2025

10/10 Excellent

Wren

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay and It is one of the best and most amazing stay of my journey
Stayed 1 night in Feb 2025

10/10 Excellent

Stone

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Superb stay
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff is very good and helpful to everyone
Stayed 1 night in Feb 2025

10/10 Excellent

Mikael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with all facilities
Stayed 1 night in Feb 2025

4/10 Poor

Chit

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Izael

Liked: Cleanliness, amenities, property conditions & facilities
Nice and worthy stay with all facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel having spacious bedrooms with the pool
Stayed 1 night in Jan 2025

10/10 Excellent

Dayana

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Gina

The property was worth the price I paid. Unfortunate strong curry smell in room throughout my stay and in hall way.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very helpful and very supportive
Stayed 1 night in Jan 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay with great facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and nice place for the weekend and family party
Stayed 1 night in Jan 2025

8/10 Good

Jy Lam

Stayed 2 nights in Jan 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, friendly staff and good service too
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Jan 2025

2/10 Terrible

Liam

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Leonie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Every negative review written about Arrow apartments is correct. I just hope others read the negative stuff before booking. You will be in basic, old, smelly tiny rooms. We booked the DELUX 2 Bedroom apartment.Website images are not true, or they have one renovated room for the photos. Our room had worn carpet that is lifting and a trip hazard, odd old and cracked floor tiles, aged fridge that didn’t get cold ( other reviews complain of the same problem). Hole in wall near the sofa bed, cracked shower glass and grout with mould in the shower. No plug for sink. Dishwashing liquid in an old water bottle with NO labelling.( high risk for children accidentally swallowing). The chain for blind was broken from the wall bracket ( a child hanging risk). Paint work is patched up and the aged furnishing of op shop quality.No mattress protectors, one had an old doona cover the other a very old blanket under sheets. Doona was paper thin and torn in numerous places. Previous reviews complaining about the bad smell in lift area. There is a garbage disposal shute next to the lift.It smelt like a week old dead animal. Reception knew about it but said there’s nothing they could do. There is no ventilation, it’s a health risk. This is a sub standard accommodation and should not be permitted to use the word DELUX, nicely appointed or any words referring to it being nice place. It is basic, old uni accommodation. I pity the the poor students that have to live there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with spacious rooms and clean washrooms for the guests
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very good and very helpful, cuisine were good and I was able to get the best out from them
Stayed 1 night in Jan 2025

8/10 Good

Kylie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Terrified stay with friendly and supportive staff and the welcome gifts were also amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for family, great facilities with delicious food and great staff
Stayed 1 night in Jan 2025

4/10 Poor

Matthew, Erskineville

Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but the hotel is run down and extremely tired. Reception staff were friendly but check in process was slow. The room was a small and crampt and does not bear any resemblance to the pictures on Expedia. The room had a terrible smell of carpet freshener which appears to be to cover the smell of cigarettes despite warning signs of a $500 dollar fine for smoking. The room was mostly clean but upon pulling back the bed covers there were stains on the sheet and a long black hair. The air conditioning unit was old but worked well. The shower head was broken and had to be held to direct the water. The pool area is nice but you have to go to another building to get to it and the corridor to the pool was full of bags of rubbish. The location is great and a tram stop right outside. You get what you pay for but there are a lot of similar priced properties in Melbourne that give better value for money.
Stayed 2 nights in Jan 2025