Alto Hotel on Bourke

4.0 star property
Beaux Arts hotel in Melbourne

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alto Hotel on Bourke

Front of property
Reception
One Bedroom Apartment | Private kitchenette | Fridge, coffee/tea maker, electric kettle
One Bedroom Apartment - Spa  | Living room | 40-inch LED TV with cable channels, TV, iPod dock
One Bedroom Apartment - Spa  | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AED 342
AED 377 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

One Bedroom Apartment - Spa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

King Studio Plus

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Queen Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

King or Twin Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Petite Queen Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Superior Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Map
636 Bourke Street, Melbourne, VIC, 3000

What's nearby

  • SEA LIFE Melbourne - 8 min walk - 0.7 km
  • Marvel Stadium - 8 min walk - 0.7 km
  • Bourke Street Mall - 11 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 12 min walk - 1.0 km
  • Crown Casino - 12 min walk - 1.1 km

Getting around

  • Southern Cross Station - 3 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Higher Ground - ‬3 min walk
  • ‪Mail Exchange Hotel - ‬2 min walk
  • ‪Brightside Coffee & Bagels - ‬1 min walk
  • ‪The King Hotel - ‬3 min walk
  • ‪Nando's - ‬2 min walk

About this property

Alto Hotel on Bourke

Upscale hotel near SEA LIFE Melbourne
Located close to Marvel Stadium and Crown Casino, Alto Hotel on Bourke provides a library, dry cleaning/laundry services, and a fireplace in the lobby. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, luggage storage, and a TV in the lobby
  • A front-desk safe, a computer station, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 50 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: AUD 20-20 for adults and AUD 20-20 for children
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities or services will be unavailable from September 6 2024 to November 17 2024 (dates subject to change):
  • Breakfast
  • Laundry facilities
The property will be renovating from September 6 2024 to November 25 2024 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 85.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Frequently asked questions

Is Alto Hotel on Bourke pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alto Hotel on Bourke?

Self parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Alto Hotel on Bourke?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Alto Hotel on Bourke?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Alto Hotel on Bourke located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium. Bourke Street Mall and Melbourne Convention and Exhibition Centre are also within 15 minutes. Southern Cross Station is only a 3-minute walk and Flagstaff Station is 9 minutes.

Alto Hotel on Bourke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Needs a face lift but terrific location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the front-desk staff by the name Carmen, who displayed commitment in helping us to check room availability when we arrived rather early in the day. She was empathetic and concerned at all times whenever we approached the counter with questions. We are also grateful to the cleaning staff, a young Asian lad who carried out a great job. The check-out staff (not Carmen), however, did not appear to be aware of the the $100 deposit to be returned to us, therefore training is needed on this point to all staff.
Stayed 2 nights in Oct 2024

8/10 Good

janice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Late check in was a bit of a nightmare especially after a long flight. Staffing in the hotel seemed quite minimal. There was no breakfast on offer but there are plenty of food outlets nearby. The room was fine for one but would be a bit cramped for two
Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Dated and musty rooms ok
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location and cuppa on arrival
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay after going to the footy at Marvel, very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and team. I enjoyed my stay, the hospitality was kind and thoughtful. The room was comfortable and clean, bed very comfortable. Hotel room had a microwave and toaster. Windows were double glazed which made the room peaceful. On ground floor there was a cosy, warm lounge area with library of books plus coffee/tea/hot choc making facilities which were provided with compliments. One of the best hotels I have stayed at. I plan on staying again.
Stayed 2 nights in Jul 2024

6/10 Okay

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Rosemary

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
A quiet hôtel close to the Southern Cross Station and the airport busses. Free tram to the city on front of hotel - approximately one kilometre to CBD. Breakfast option is pretty limited but not expensive. Quiet and convenient are the key words.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed that staff didn’t tell us about he lifts where out off action, walking up and down stairs to the top level was hard with little kids
Stayed 1 night in Jul 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very short walk from Sthn Cross Station. Good value for money in Melbourne's cbd. We'll definitely stay again!
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Deceiver
Beautiful exterior. Beautiful building. Was hard to understand the reception staff when we wanted anything. Language barriers. Disappointing breakfast. Paid for breakfast but a family before us ate everything (breakfast started at 7.30am and we arrived at 8am) and then basically nothing was left for the rest of the guests ! Only one person on. Don't waste your money. We used the sofa bed but the extra bedding was pitiful even though we paid for an extra person. We had to ask for extra towel. You have to be good at Tetras to fit in their tiny parking.
Stayed 1 night in Jul 2024

6/10 Okay

Adrian

Traveled with family
Liked: Staff & service, amenities
Good location for Melb CBD.
Stayed 1 night in Jul 2024

8/10 Good

Hwee Fang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within the free tram zone. Complete kitchen facilities is very useful for families to prepare meals as food in Melbourne is costly. It would be good if room services can be more frequent. During our 9 days of stay there, there were only 2 occasions of room service and it was not very thorough. Tissue amd other stuff were not replenished even though they had run out.
Stayed 9 nights in Jun 2024

8/10 Good

Brad

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location to station
Stayed 3 nights in Jun 2024

10/10 Excellent

Chun Yong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Robert

Stayed 1 night in Jun 2024

6/10 Okay

Mark

Traveled with partner
Room was okay but smelled heavily of bleach. Check in staff member was grumpy and rude. Great location but let down by the above.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with my family. Central, clean and lovely staff.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Cosy bolt hole in great location
Great location for Bourke Street and an event at Marvel Stadium. Small rooms but all that is needed for a bolt hole. No views from the room (at all - just a v small window that looks at a brick wall), but if you’re just looking for a great location at a great price and a cosy feel it’s perfect. Kitchenette as well if you want a sink, microwave etc
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quirky decor and atmosphere
Stayed 1 night in Jun 2024

4/10 Poor

Simon

Traveled with family
Disliked: Staff & service
Stayed to attend the footy- great location within walking distance of Marvel stadium. Terrible customer service check in. Bathroom sink didn’t drain, shower screen was broken and didn’t close. Website link in email didn’t work. Room decor tired.
Stayed 1 night in May 2024

2/10 Terrible

Cameron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is has been 2 days since my stay at Alto and i am still unable to get in contact with the hotel. Im still waiting for my $100 security deposit to come back, could be bank being slow. The entrance had a discussing chemical smell that permeated the stairwell. There was mould on the carpet neer the bed. The spar bath pump did not work. The staff did not where not easy to understand mumbling and quiet. The service desk was not manned during usual business hours leaving me waiting for a door bell to be answered.
Stayed 2 nights in May 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service
On-site car park was ridiculous. 6 car spaces so tight even in a small car. And we had to drive around the block in peak hr traffic to get into it. Stressed out before we even got into the room
Stayed 1 night in May 2024