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"Absolutely Amazing "

"Great"

"Vaya one of the best hotels in Austria"

"Everything about the Neuhaus was perfect!!"

"A great hotel in Kufstein!"

"Steid in this property for 6 nights for skiing trip with my teenagers. The property is modern, spotlessly clean and has a very good location. Ski bus stops by the property which makes it very convenient to get to the slops. We stayed in 2 bedrooms apartment which was spacious and convenient. Quite surroundings for people that are looking to relax. Parking is available on primacies and is included in the daily rate. Great spa. Beds, pillows and blankets need some upgrading in my opinion. I would definitely consider this property again. "

"Some really good parts: kids club, pool, ski school, horse rides for kids. All great. But two big downsides. Firstly, it seemed like they were trying to squeeze every penny out of us, like a budget airline would. The all-inclusive was not really - you had to pay for coffees at lunchtime for instance - and staff would come over and try to upsell. Same with alcohol: all had to be paid for as extra, and staff were trying to flog it as soon as we sat down. It makes the place feel a bit cheap and money-grabbing. It was so odd for these things to not be included in all-inclusive. Very different to other all-inclusive places I’ve been in the past. Then one other thing: it’s the first place I’ve stayed since at least the pandemic that didn’t have a smart-TV. Most people are there with their kids, so have to stay in the room from relatively early each evening, so the very old-fashioned TVs are not ideal - this would be such an easy thing to upgrade. Also, there were some really odd design things. There is a baby monitor system, but it attaches to the phone line, and the phone socket is in the adults’ room not the kids’ room. So weird. And if we had wanted to watch TV, it was mounted on the wall of the children’s room. Such a bizarre place to put it as it’s going to wake light-sleeping kids up. Literally anywhere else in the room would have been better. So yeah. Some really good bits, but I don’t think I would recommend to friends as the above downsides took the polish off. "

"Everything 🙏"

"Super friendly & helpful staff at reception. Helped us find a dining venue & organised free tourist tickets for the fortress. We parked directly under the hotel with easy hotel access. Breakfast was a generous spread of the usual European options. The view of the fortress at night from the balcony of the spa area was spectacular. Room was basic, but sufficient."