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Heiss Hotel

4.0 star property
Hotel with a fitness center, a short walk to Poblado Park

Choose dates to view prices

Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets
Restaurant
Terrace/patio
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
The current price is AED 253
AED 253 total
includes taxes & fees
20 Apr - 21 Apr

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | Desk, soundproofing, free WiFi, bed sheets

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 14 min walk - 1.2 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.4 km
  • Oviedo Shopping Center - 3 min drive - 2.5 km
  • Santafé Mall - 4 min drive - 3.5 km

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Poblado Park
Close to Lleras Park, Heiss Hotel provides amenities like a garden and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Check-out is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 392 reviews
Rating 8 - Good. 73 out of 392 reviews
Rating 6 - Okay. 21 out of 392 reviews
Rating 4 - Poor. 8 out of 392 reviews
Rating 2 - Terrible. 11 out of 392 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Great stay !!
Stayed 7 nights in Mar 2025

10/10 Excellent

Yadiel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel!
Stayed 6 nights in Mar 2025

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great Hotel and location
Stayed 4 nights in Mar 2025

10/10 Excellent

Huguenel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, close to everything
Stayed 3 nights in Feb 2025

8/10 Good

sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Mar 2025

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, friendly and helpful check-in staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and in a convenient location. The rooms are small but cute and has all the necessary things.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sara Vázquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent hotel, amiability staff and excellent area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Close to a lot of restaurants. The roof top was fun with great views of the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jabnia

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that’s close to the newer, quieter spots of El Poblado. I like that the hotel had a restaurant downstairs. Convenient for when it rained.
Stayed 12 nights in Mar 2025

10/10 Excellent

Dayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very realible to stay spot in Medellin
Stayed 3 nights in Mar 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service , very clean , convenient and a great location
Stayed 3 nights in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Wilyen Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Sharday

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff and location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Titania

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time there, it was very good. Much thanks to the staff for running a great hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities
Bed was very hard, nice room otherwise, great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, located in a safe area, the bed was confortable, the rooms are small and don't have anogh space to put your luggage, this was the only thing they can improve, great hotel for the price.
Stayed 3 nights in Mar 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay no to noise , easy 10 minutes drive or car transportation, to restaurant areas like Provenza and nice shopping malls.
Stayed 6 nights in Mar 2025

10/10 Excellent

Vanity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frontdesk is open 24/7 which is great for when you have early or late flights. The restaurants on site are great and convenient for when you want to stay a day in. Staff is also friendly, some do speak English if you’re a non-Spanish speaker.
Stayed 7 nights in Mar 2025

10/10 Excellent

YarinA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room, and is close to shopping centers and places to eat. The check in and check out was super quick. I will definitely come back here
Stayed 2 nights in Mar 2025