Heiss Hotel

4.0 star property
Unwind amidst nature at this urban oasis. Connect and relax nearby popular parks.

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Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets
Restaurant
Front of property
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
The current price is AED 299
AED 299 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk
  • Lleras Park - 14 min walk
  • Medellín Clinic - El Poblado - 17 min walk
  • Oviedo Shopping Center - 3 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Poblado Park
Close to Lleras Park, Heiss Hotel provides amenities like a garden and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: COP 40000 for adults and COP 40000 for children

Things to do

  • Fitness center

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Check-out is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 242 reviews
Rating 8 - Good. 44 out of 242 reviews
Rating 6 - Okay. 16 out of 242 reviews
Rating 4 - Poor. 5 out of 242 reviews
Rating 2 - Terrible. 11 out of 242 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharday

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff and location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled amazing n everyone was super nice n friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot .. location even better ..
Stayed 1 night in Jan 2025

10/10 Excellent

Spas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, and safe neighborhood.
Stayed 3 nights in Jan 2025

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

LOURDES NAIR

Liked: Staff & service, property conditions & facilities
Great hotel, will be better with a microwave in the room
Stayed 5 nights in Feb 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. My room with a kitchenette was perfect. Nice view & perfect location. Will stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andres

Great new hotel . Amazing location
Stayed 1 night in Jan 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best stays for the affordable price. They even have laundry service.
Stayed 5 nights in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 7 nights in Jan 2025

10/10 Excellent

Aury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and recommend. I will come back! Excellent services .
Stayed 6 nights in Feb 2025

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with plenty or restaurants around. The hotel was very clean and the personal really helpful the whole time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a short term stay while in Medellín! The rooms are very small but modern with functionality. I would recommend a room with a balcony. Fantastic maid service and wonderful staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Chelsea Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location nearby many restaurants, shopping and attractions in Medellín. The room itself was clean, organized and good enough for two people. The front desk was helpful with whatever we needed suxh as a shuttle to the airport or even an umbrella. The housekeeping was great and kept our room nice and tidy.
Stayed 4 nights in Feb 2025

6/10 Okay

Yerson E

Liked: Staff & service
I like the staff. They were very polite and friendly, including the staff at the two restaurants. The bar at the rooftop needs to have food available to be able to enjoy the view while eating.
Stayed 4 nights in Feb 2025

10/10 Excellent

William D

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Valeska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at the Heiss Hotel. The staff was so incredibly friendly and assisted us with many thing. They even sent me recommendations of individuals to give us tours around the city. We would definitely stay here again. The only complaint I have is the breakfast, there was not much of a variety at all.
Stayed 5 nights in Feb 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!! Might need some improvement on the breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

PadmaKumar

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shopping and Park Lleras
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 4 nights in Nov 2024