Elcielo Hotel & Restaurant

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Poblado Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, sun loungers
Poolside bar
Reception
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
The price is AED 1,058
AED 1,058 total
includes taxes & fees
3 Feb - 4 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • Poblado Park - 4 min walk
  • Medellín Clinic - El Poblado - 7 min walk
  • Lleras Park - 10 min walk
  • Oviedo Shopping Center - 15 min walk
  • Santafé Mall - 18 min walk

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 35 min drive

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Upscale hotel near Poblado Park
Close to Lleras Park and Santafé Mall, Elcielo Hotel & Restaurant provides a free daily manager's reception, a terrace, and a library. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), coworking spaces, and tour/ticket assistance
  • Smoke-free premises, concierge services, and an elevator
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Elcielo Hotel & Restaurant offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 65-inch Smart TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: COP 50000 for adults and COP 50000 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • El Cielo

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

Does Elcielo Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool.

Is Elcielo Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Elcielo Hotel & Restaurant?

Check-out is at noon.

Where is Elcielo Hotel & Restaurant located?

Located in El Poblado, this hotel is within a 5-minute walk of The Dancer's Park and Poblado Park. Lleras Park and Santafé Mall are also within 1 mi (2 km). Poblado Station is 10 minutes by foot.

Elcielo Hotel & Restaurant Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 167 out of 202 reviews" "
Rating 8 - Good. 18 out of 202 reviews" "
Rating 6 - Okay. 10 out of 202 reviews" "
Rating 4 - Poor. 2 out of 202 reviews" "
Rating 2 - Terrible. 5 out of 202 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Delmayris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing
Stayed 2 nights in Nov 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Cedric

Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheena

Stayed 2 nights in Oct 2024

10/10 Excellent

William, Sunny Isles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernie, Columbus

Stayed 5 nights in Oct 2024

10/10 Excellent

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel everything is 10+
Stayed 2 nights in Oct 2024

10/10 Excellent

Lakeith

Liked: Cleanliness, staff & service, property conditions & facilities
The best hospitality ever experienced!
Stayed 5 nights in Oct 2024

10/10 Excellent

steven, Morristown

Liked: Staff & service, property conditions & facilities
Everyone goes out of the way to make you comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dusan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! Outstanding food!
Stayed 5 nights in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Luz Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The location not too crazy about it
Stayed 1 night in Aug 2024

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Simply extraordinary from front steps to rooftop. Service and hospitality is defined quite well here. Every staff member knew my name by the 2nd day. An exceptional experience. Food just as exceptional and I found that I ate every meal there after my first night eating off the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great over my stay, no complains
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Staff & service, property conditions & facilities
Amazing Hotel. Wonderful architecture, wonderful decoration, phenomenal food and ambiance.
Stayed 1 night in Jul 2024

10/10 Excellent

Insoo, Jericho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Bed period. Bedding and pillows are the best. Everytime i stay here, I fall asleep and wake up well rested. Location is a little distant from all the action and noise so u can sleep peacefully. Wish they had a better gym as they only have few free weights and a treadmill. A multi station machine would do well. Pool water temperature was perfectly warm. Quality of the food was excellent. Their tasting menu is over rated. I had it on 2 different occasions and was not overwhelmed for a 4 star restaurant. Also getting a reservation from US was ridiculously difficult. They literally have 75 pages of wine list they sent me via text (is this really necessary ? ) And the wine was extremely over priced. I've also had their "regular" menu which was exceptional. You must try their French onion soup. It was one of the best I've experienced. Overall, if u enjoy better things in life, obviously have to pay for it. And i would gladly pay for their A1 service. Will definitely be back soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Medellín
El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Stayed 3 nights in Jun 2024