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Santika Premiere Dyandra Hotel & Convention - Medan

4.0 star property
Central hotel with free breakfast connected to the convention center in Medan

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Photo gallery for Santika Premiere Dyandra Hotel & Convention - Medan

Pool
Front of property
Executive Suite | Premium bedding, in-room safe, desk, rollaway beds
Premium bedding, in-room safe, desk, rollaway beds
Santika Suite | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, rollaway beds

Executive Suite

Highlights

Air conditioning
Club Lounge
Refrigerator
Smart TV
Premium bedding
Private bathroom
Bathrobes
Minibar
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Santika Suite

Santika Suite | Premium bedding, in-room safe, desk, rollaway beds

Santika Suite

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Minibar
Coffee/tea maker
Free bottled water
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, rollaway beds

Premier Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Bathrobes
Minibar
Coffee/tea maker
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, in-room safe, desk, rollaway beds

Premier Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Bathrobes
Minibar
Coffee/tea maker
Free bottled water
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, rollaway beds

Superior Twin Room

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, rollaway beds

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room Queen

Premium bedding, in-room safe, desk, rollaway beds

Superior Room Queen

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, in-room safe, desk, rollaway beds

Premier Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan Kapten Maulana Lubis no. 7, Medan, North Sumatra, 20112

What's nearby

  • Grand City Hall - 9 min walk - 0.8 km
  • Sun Plaza - 9 min walk - 0.8 km
  • Tjong A Fie's Mansion - 15 min walk - 1.3 km
  • Medan Mall - 3 min drive - 2.5 km
  • Maimun Palace - 3 min drive - 3.3 km

Getting around

  • Medan Station - 14 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Rumah Makan Sinar Pagi - ‬6 min walk
  • ‪Restaurant Wisma Benteng - ‬2 min walk
  • ‪Ulos Cafe - ‬1 min walk
  • ‪NAV Karaoke - ‬10 min walk
  • ‪Tong's Soyamilk & Beancurd - ‬6 min walk

About this property

Santika Premiere Dyandra Hotel & Convention - Medan

Upscale hotel connected to the convention center
Consider a stay at Santika Premiere Dyandra Hotel & Convention - Medan and take advantage of free breakfast, an airport shuttle, and a coffee shop/cafe. The on-site Indian cuisine restaurant, Restaurant Benteng, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking, plus valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), luggage storage, and a porter/bellhop
  • Concierge services, an elevator, and meeting rooms
Room features
All 324 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
Other amenities include:
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 20000 per night)
  • Roundtrip airport shuttle (surcharge) from noon - 6:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Free breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant Benteng

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Restaurant dining guide
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: IDR 400000 per vehicle (one way)
  • Valet parking fee: IDR 20000 per night
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Santika Premiere Dyandra Convention
Santika Premiere Dyandra Convention Medan
Santika Premiere Dyandra Hotel & Convention
Santika Premiere Dyandra Hotel & Convention Medan
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention
tika Premiere Dyandra Convent

Frequently asked questions

Is Santika Premiere Dyandra Hotel & Convention - Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santika Premiere Dyandra Hotel & Convention - Medan?

Self parking is free at this property.

What time is check-in at Santika Premiere Dyandra Hotel & Convention - Medan?

Check-in start time: 2 PM; Check-in end time: 4 PM.

What time is check-out at Santika Premiere Dyandra Hotel & Convention - Medan?

Check-out is at noon.

Does Santika Premiere Dyandra Hotel & Convention - Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs noon–6:00 PM on request. A fee of IDR 400000 per vehicle applies.

Where is Santika Premiere Dyandra Hotel & Convention - Medan located?

Located in the heart of Medan, this hotel is within a 10-minute walk of Grand City Hall, Sun Plaza, and Sri Mariamman Temple. Tjong A Fie's Mansion and Plaza Medan Fair are also within 1 mi (2 km). Medan Station is 14 minutes by foot.

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Santika Premiere Dyandra Hotel & Convention - Medan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 183 reviews
Rating 8 - Good. 81 out of 183 reviews
Rating 6 - Okay. 21 out of 183 reviews
Rating 4 - Poor. 6 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Dec 2023

6/10 Okay

Choot

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
room is not soundproof, abit noisy. the shower handler spoilt
Stayed 3 nights in Aug 2022

8/10 Good

Sathinathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was noisy with traffic sound. The wire (plug) connecting the table lamp is exposed and pose an electric shock. Please change the plug of the tablelamp. Room 1246
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Madelief

Liked: Staff & service
Erg vriendelijk personeel en heel goed ontbijt! Lekkere koffie ook ;). Bar is helaas beperkt open, in de avond niet een gezellige plek om te zitten. Douche was prima
Stayed 1 night in Aug 2023

8/10 Good

KAZUTO

Stayed 1 night in Feb 2023

10/10 Excellent

Wenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Die Toilette war total verkommen. Ich hatte Zimmer 618, gegenüber vom Lift. Total laut und die ganze Nacht keine Ruhe. Nie mehr wieder!
Stayed 4 nights in Sep 2022

6/10 Okay

Paul Steve

Liked: Staff & service
Disliked: Amenities
Staff were Friendly but the Gym need maintenance. On the other hand the menu for breakfast could include varieties for continental.
Stayed 4 nights in Jun 2022

8/10 Good

hakhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schön top
Stayed 2 nights in Apr 2020

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
The Roms quite small and the bathroom the water battery not working 100%
Stayed 1 night in Mar 2020

8/10 Good

Hiroyasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊には何も問題ないホテル。
ホテルの部屋は綺麗で、何も問題はありません。 朝食もビュッフェで色々な料理があり美味しかったです。 部屋に冷蔵庫が無かったのは残念。 ホテル内にカフェ、レストランがあるが、近くにコンビニは見当たらなかった。 車で２分～３分位（歩いたら１０分位かなと思う）にレストラン街があり、食事には困らなかった。
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最速チェックアウト
非常に具合の悪い中少しでもリラックスできればと行ったホテル。 チェックインしようとしたらまだできません、の一点張り。 あまりの高熱に耐えかねソファーに寝ていたら、ここでは寝ないでくださいと。とても辛いのでチェックインはまだできないのか、と聞いたら、できません、それだけ言っていなくなった。でもさっきから見ているとどんどんチェックインしてるけど。 普通、今聞いてきますね、とか飲み物(ウェルカムドリンク)でもお持ちしましょうか？とかするよね。 それに客が具合悪いって言ってるのを上から見下ろしてなにも対策せずに無視できる、コンシェルジュとしての心構えはいかがなものでしょう？ 具合が悪かったので、化粧もせず、着ているものも家からそのまま、もちろん髪もバサバサだったので、見かけで客を判断しているとすぐ分かった。 待っている間もどんどんチェックインしている様子。 別の聞きに言ったらそのままどうぞ！と。 何のために具合が悪い中超待たされていたんだ。 なんとかチェックインして部屋に行ったら、窓の下に何ヶ月？何年？あるのかというようなパンツが落ちてる。。 見なかったことにして、ルームサービスを頼んだ。 運んでくれたスタッフは感じが良かったけど、食事は不味かった。。。 ここにいた方が具合が悪くなりそうなので、2時間もせずチェックアウト。 先ほどのコンシェルジュの方が対応。 彼女の英語がはっきりしないので、とにかくチェックアウト、と言ったら、半腰になり立ち上がり、椅子に座る私に向かって3センテンス、上から見下ろしながら怒りを露わに喋った。興ざめ。よくここまで客のことを見下せるよね。 内容は要は返金できないよってこと。2時間もしないでチェックアウトって言ってるんだよ、それだけで何かあったかとか少しは気にしてもいいよね。 ただにされても二度と泊りたくないホテル。 こんなにバカにされて気持ちいい客がいると思ってるのか。 たった一人二人の高飛車な態度が一生懸命働く他のホテルスタッフの評価まで下げてしまう。
Stayed 1 night in Dec 2019

8/10 Good

Wan Portiah

Stayed 6 nights in Dec 2019

10/10 Excellent

NUR RAZANAH

Stayed 2 nights in Dec 2019

2/10 Terrible

Rudy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality
Stayed 2 nights in Nov 2019

8/10 Good

Teng Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chee Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location.All staff polite and professional. Beautifully clean and facilities well managed.Would recommend
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great at this hotel.
Good and no comments. the hotel staff are very good manner and keep it up. Great job to House Keeping.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Alles goed verzorgd en schoon.personeel correct en attent. Was Mijn 2e keer in fit hotel. Ook Mijn familie en zaken relaties zijn positief.
Stayed 4 nights in Aug 2019