2/10 Terrible
Wesley H.
13 August 2024
Disliked: Cleanliness
Please Read and Beware
I recently stayed at Arrowhead Cabin in McCall, and while the cabin itself was nice, several issues negatively impacted our experience:
Cleanliness Concerns:
- Upon arrival, we found a razor and a tobacco can on the floor in the master bedroom, and an old Trader Joe's lotion in the bunk bedroom. This indicates the cleaning was not thorough before our stay.
- The towels listed on the welcome page were left in the dryer, and we had to finish the laundry ourselves before using the community pool.
Disputed Charges:
- We were charged an extra $100 for a deep cleaning fee. However, the cabin was not clean upon our arrival.
- We were also accused of damaging the flooring and having a dog in the cabin, neither of which are true. The flooring issue was already present upon our arrival, and this is visible in the photos on the VRBO listing. Additionally, we asked the owners to check the security cameras to prove we did not have a dog, but we received no response.
Misleading Listing Information:
- The listing photos show a garage attached to the cabin, leading us to believe we could use it to secure our mountain bikes. However, upon arrival, we found the garage was not accessible to guests
Recommendations for Future Guests:
-Before unpacking, be sure to document and take photos of any questionable areas or existing damage in the cabin to avoid being wrongly accused.
-While McCall is a lovely town, we recommend carefully considering this particular cabin before booking.
Wesley H.
Stayed 3 nights in Aug 2024