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Mercure Nelspruit Hotel

3.0 star property
Relax in style near vibrant shops and restaurants. Take advantage of tour assistance to discover local hidden gems.

Choose dates to view prices

Photo gallery for Mercure Nelspruit Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Terrace/patio
Reception
In the heart of Nelspruit, Mercure Nelspruit Hotel offers a serene oasis with a beautiful garden and outdoor pool. Connect to WiFi, unwind at the bar or explore nearby shopping centers. Previous guests rave about their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AED 206
AED 237 total
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Multiple Beds, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Multiple Beds, Balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Living area | 32-inch LCD TV with satellite channels, Smart TV

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

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  • Parking included
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The price is AED 337
AED 387 total
includes taxes & fees
21 Feb - 22 Feb
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About the neighborhood

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

What's nearby

  • Ilanga Mall - 2 min walk
  • Nelspruit Crossing Mall - 2 min drive
  • Mbombela Stadium - 5 min drive
  • Nelspruit Private Nature Reserve - 5 min drive
  • Riverside Mall - 6 min drive

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive

Restaurants

  • ‪Roman's Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mountain Spring Spur - ‬1 min walk
  • ‪Greek Kouzina - ‬3 min drive
  • ‪Adega - ‬8 min walk

About this property

Mercure Nelspruit Hotel

Hotel connected to a shopping center
Consider a stay at Mercure Nelspruit Hotel and take advantage of a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Tour/ticket assistance, a vegetable garden, and a computer station
Room features
All 104 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

Afrikaans, English, French, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: ZAR 180 for adults and ZAR 85 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: ZAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Does Mercure Nelspruit Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mercure Nelspruit Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Nelspruit Hotel?

Self parking is free at this property.

What time is check-in at Mercure Nelspruit Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Nelspruit Hotel?

Check-out is at 11 AM.

Does Mercure Nelspruit Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 400 per person applies.

Where is Mercure Nelspruit Hotel located?

Located in the heart of Mbombela, this hotel is within a 15-minute walk of Ilanga Mall and Tarentaal Centre. Oewersig Hall and Nelspruit Crossing Mall are also within 1 mi (2 km).

Mercure Nelspruit Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 304 reviews
Rating 8 - Good. 158 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 18 out of 304 reviews
Rating 2 - Terrible. 12 out of 304 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Larry

Stayed 3 nights in Jul 2024

8/10 Good

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

AFRICANFLAMBOYANCE

Business traveler
Liked: Room comfort
Standards dropping
I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
Stayed 4 nights in Jun 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Siphiwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelisiwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

dalva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good, but the bedrooms needs renovations

2/10 Terrible

Riette

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Stayed 5 nights in May 2023

8/10 Good

Khulekile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I really enjoyed alot with my family and the staff is so friendly.
Stayed 2 nights in Dec 2022

8/10 Good

Henry

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

jaime

Traveled with family
Liked: Cleanliness, staff & service
The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
Stayed 1 night in Jul 2022

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Lana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Stayed 3 nights in Apr 2022

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Stayed 3 nights in Mar 2022

2/10 Terrible

AK

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Stayed 1 night in Mar 2022

10/10 Excellent

Mara Alexandra Rego

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Mar 2022

8/10 Good

Xolile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

8/10 Good

Scott DeWaelsche

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Stayed 1 night in Dec 2021

8/10 Good

Rui

Business traveler
Liked: Cleanliness, staff & service
Nels stay
It was ok.close to shopping mall
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas. The cleaners need more supervision.
Stayed 2 nights in May 2021

6/10 Okay

Evin

Disliked: Property conditions & facilities, room comfort
The check-in process was not smooth.The breakfast service was amazing, No shaded parking for vehicles, lots of construction noise on site. Pool dirty. Like to not visit again.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
1. clean room but quite dark and need a bit of updating.2. There was tea/coffee/ sugar but no milk available in the room.3.Self catering but wasn't informed at reception when booking in that we had to ask for cooking utensils.4.No WiFi very weak, had to go to reception to pick it up.
Stayed 1 night in May 2021

6/10 Okay

Ntombikhona Sethembile

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Khumalo’s experience
The stay was amazing. The service was very slow at reception for check in and at breakfast. More people to be deployed during peak times of serving breakfast. Otherwise, all else was pleasing and we will book again for our next trip in that area.
Stayed 1 night in Apr 2021