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City Express by Marriott Mazatlán

3.0 star property
Start your day with delicious local cuisine then unwind at the outdoor pool or nearby La Gran Plaza Mall.

Choose dates to view prices

Photo gallery for City Express by Marriott Mazatlán

Garden
Exterior
Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry
The current price is AED 214
AED 254 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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Exterior

Varali Grand Hotel

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  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,053 reviews
The price is AED 177
AED 211 total
includes taxes & fees
23 Feb - 24 Feb
Varali Grand Hotel

About the neighborhood

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 16 min walk
  • The Mazatlan Malecón - 19 min walk
  • Mazatlán Aquarium - 5 min drive
  • Cerritos Beach - 11 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Los Huevos Dias - ‬5 min walk
  • ‪Julia y Mayel - ‬3 min walk
  • ‪Carl's Jr. Marina - ‬7 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬4 min walk

About this property

City Express by Marriott Mazatlán

Hotel near The Mazatlan Malecón
Located close to La Gran Plaza Mall and Mazatlán Aquarium, City Express by Marriott Mazatlán provides free breakfast (local cuisine), a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • 1 meeting room, a 24-hour front desk, and an elevator
  • A water dispenser, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:30 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán have a pool?

Yes, this property has an outdoor pool.

Is City Express by Marriott Mazatlán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Mazatlán?

Self parking is free at this property.

What time is check-in at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Mazatlán?

Check-out is at 1 PM.

Where is City Express by Marriott Mazatlán located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of La Gran Plaza Mall and The Mazatlan Malecón. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

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City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 911 reviews
Rating 8 - Good. 276 out of 911 reviews
Rating 6 - Okay. 109 out of 911 reviews
Rating 4 - Poor. 55 out of 911 reviews
Rating 2 - Terrible. 57 out of 911 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice ando cozy
Stayed 1 night in Dec 2024

10/10 Excellent

ann louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we will be back
the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Stayed 4 nights in Feb 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place and will come back to stay
Stayed 7 nights in Jul 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Stayed 3 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Room nice and clean. Very good location.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we only used for one night
Stayed 1 night in Apr 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Sep 2023

2/10 Terrible

Jiho

Liked: Staff & service
Disliked: Cleanliness, amenities
No body spaek English No hot water in the bath room before the asking directly And if i ask , after the 1hour the water temperature will be down. No refrigerator Please do not visit here
Stayed 2 nights in Sep 2024

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a mini fridge in the rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Karla Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Everything is really good but it needs the rooms need to be ipdated
Stayed 1 night in Sep 2023

6/10 Okay

Ana

When arriving my room had a bad small. I expected nicer place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected better conditions after knowing that Marriot got this hotels. Not a lotnof changes but still good. Onky thing: very expensive price for a room, maybe because is Mazatlan in a weekend
Stayed 1 night in Dec 2023

10/10 Excellent

José Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Feb 2024

6/10 Okay

Grace

Disliked: Staff & service
Bad front desk customer service
Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Stayed 1 night in Oct 2024

4/10 Poor

Blandina Mónica

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Jul 2023

4/10 Poor

Karyn-grace

Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Stayed 3 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
Stayed 2 nights in Apr 2024

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

6/10 Okay

Joel p

El buffet no tiene opciones es muy pobre
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Me gusto la estadía en este hotel y su personal muy amable.
Stayed 1 night in Jan 2025

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Manuel Enrique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Humedad Muebles viejos No agua caliente
Stayed 5 nights in Dec 2024