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"Haille was especially helpful. Also really appreciated the cold water available in the lobby after a long day. Has lots of things to save money by cooking your own"

"I enjoyed this hotel was so convenient to the train station- and the food and swimming pool and sauna were excellent--"

"Very helpful staff "

"Clean , quiet & attentive staff."

"As always, an excellent stay. We return every time are taking a pit stop on the way to and from Pescara and we have never been less than 100% happy. "

"Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free."

"The staff was very friendly and knowledgeable. The front desk was super helpful…. The breakfast was great. The one negative was the shower stall. I do expect to take a show without hurting myself. The stall was simply too small, I can’t turn around without turn off or turning the water too hot. It was smaller than the ones on cruise ships. Worst of all, the shower was very slippery and I almost fell. I heard the same complaint from our friends. This has to be addressed. Overall it was a very nice hotel and it would be excellent if they fix e shower issue. "

"Beautiful hotel in the heart of Old Town Basel! Convenient to everything! The rooms and hotel are extremely nice and the hotel staff very helpful!!"

"Great flexibility for eating in or eating out, good location on quieter street but easy to walk to everything, transport links, grocery stores close by to stock up the fridge, nice walls by the river. Linen and towels clean and fresh. Kitchen reasonably stocked. Found kettle in cupboard which is essential for us brits. Only downside is we couldn't adjust the air con below 22 degrees which was a little too warm at night but not the end of the world. Would definitely stay again if we go back to Basel."