Find all hotels by Roc Hotels in Matanzas

"Everything was terrible and the staff was rude.They said all inclusive and some where apologizing for it not being available and what was available the staff was reluctant of you requesting it.poor quality food and watered down coffee or recycled. So much was terrible to much to write"

"Rude, bad-tempered staff. The food was awful, barely anything edible apart from the breakfast eggs. Old dilapidated facilities and rooms, at one point we even stepped on some tarmac on the way to the beach. Bar drinks weren’t better than gasoline."